We had been experiencing issues off and on with one of our units. Brandon with B&B came out and he…read morewas the most thorough tech ever! He figured out the reason why our unit kept freezing and why the "fixes" that were put in place were simply a bandaid and did not address the root cause of the issue. Once he addressed the wiring issue, he took his time and thoroughly cleaned the inside of our unit. I appreciate that he explained what he was doing while he was doing, was very friendly and provided great conversation. It's been over two weeks and our air is still working great! Highly recommend this company!!

13 years of Maintenance + program . If I could give no stars I would , this company does shoddy…read morework has no ethics . The Pictures tell the truth about Service Experts . Their only goal is to sell you parts or replace your unit . Do a real deep google dive about this company . BEWARE of this company!!!!

I absolutely recommend calling this company if you are looking for a new AC / heat pump HVAC system…read morequote. This really personable and professional guy came out to our house and went through the full spiel with my husband. He was talking about features we had never considered or heard of and really good features that anyone would want to have if you are health conscious. He offered us a quote for a new unit installed outright and then he told us about a 10 year payment program where you get your unit fully maintained and serviced for a monthly cost of $159. My husband was sold on both options, he didn't care which we close, but having a sales background, I'm almost immune and for our needs right now, this was not the program or company for us, but yes, if we were in our forever home, I would have totally considered buying what this man was selling.

The technicians are always knowledgeable and friendly. Also they come in a timely manner. I would…read morealways recommend them to all my friends. I've never had a bad experience and I've been with them for many years.

I own a commercial retail center in Germantown that faces the Saddle Creek Shopping Center. I feel…read morefortunate to have had the service of Chickasaw for many years. They communicate and respond very professionally. Their service personnel are thorough and reliable. I not only use them when a problem occurs with the 15 units in my strip center but I also pay thousands of dollars annually for a service contract which maintains the units. I could not be more satisfied with this company and highly recommend them. Stephen Stansell Attorney at Law, Ret.

My air conditioning unit stopped working over the Memorial Day weekend and I called Larry's A C &…read moreHeating. He told me that my compressor was out and that I would need a new A/C unit. After comparison price checking with Home Depot and Lowes, the cost Larry quoted was less than half of the prices offered at Home Depot and Lowes. Larry has serviced my A/C and heating unit for over 10 years. He is all ways reliable and dependable. Larry's prices, service, and professionalism is the very best that I have encountered in Memphis, TN since retiring from the United States Air Force in 1997. You can't go wrong by calling Larry A/C and Heating! Larry & Tina Robinson, SMSgt, USAF, Retired.

Larry's AC & Heating installed a new hot water heater for me. The job was completed in a timely,…read moreprofessional manner. The cost was most reasonable. J. Voss

I have had them come out on many different jobs. Condenser leak, Gas line repair and pressure test…read morewhich passed MLG&W testing to unlock gas meter first inspection . Just recently this fall replace my failed gas valve in less than an hour. All technicians are professional, approachable, respectful and patient. They are my recommended HVAC business to anyone. Prices are reasonable and fair. I also compliment their staff Ms. Lisa and Ms. Ginger who have been always kind and courteous. Sincerely, Billy Morris A Highly Satisfied Customer.

My AC was working perfectly. No problems at all. They came for just an annual inspection, and…read moresaid they FOUND something that was going to cause it to break in the future. So, I believed them and said just to go ahead and fix it, because I want my AC to be reliable. During the process, they fried my AC circuit board. To the credit of the technician, he did admit that they had crossed some wires. But I was without AC for 5 days due to their negligence. When they finally fixed it the next week, the owner had the nerve to send me a bill for $250. When I balked at receiving a bill at all, Ginger (rude phone answerer) reluctantly agreed to reduce it to $125. Now she is leaving me daily phone messages, and has threatened to turn me over to collections if I don't pay it. And now she says I owe $250 again. Terrible company. Terrible customer service. Incompetent. I would not use them. You don't charge customers when you break their AC for 5 days.

Great company to work with. reasonable pricing and does a great job. would recommend them for any…read moreof your HVAC needs

Beat customer service around. Called him one afternoon and he sent his guys over on there way home…read moreafter a hot day. They found a leak The next afternoon after parts came in they came back out and got my AC fixed. can't ask for anymore than that.

Timely service and never overcharged! Sherman has been in the business a long time and is at my…read moredoor if I need him to be.

We used the HVAC Firm of Memphis today, through our Home Warranty Service for gas heater not…read moreworking. Our initial service call-in was at 9am, HVAC service rep called us at 12pm to make sure we was available the same day. Service Tech; Eugene called at 2pm and arrived at 2:50 just as he promised. Ten minutes later, Eugene had troubleshot and replaced bad igniter. They provide excellent communication with on-time service. A+A+A+A+

I contracted Tiger Paws to come out and install a mini split in September (9/25/23). Mark Beatty,…read morethe owner, came out himself and brought Michael the technician out to install the mini split. I paid 1/2 of the total agree upon amount that day, not a small amount. Work: They somehow managed to break a sizable chunk out of the hole where the hose to the condenser goes which Mark/TP says they will fix. Okay stuff happens.. When they went to pressurize and turn the system on, it froze up immediately. Then Michael informs me that the system isn't working properly. He finally has to leave. They inform me finally that they are filing for a warranty claim and instead of replacing my unit, force me to wait for Daiken to process the warranty on my brand new equipment. This is insane. As a business owner, you don't force your customers to bear this impact, but Mark did. It's now been 6 weeks since they first tried to install. I have been calling and texting daily trying to get an update the past 2 weeks. Finally get a response that Daiken processed the warranty, but then absolutely ghosted. See picture below. This is crazy and so frustrating. After what was a month of calling and not hearing from Tiger paws, they finally confirm that

Dies anyone know if they're still in business? I purchased an A/C and furnace inspection last…read morespring. The A/C was completed as scheduled. I then scheduled a fall furnace inspection and was given a date and time when they would perform it. When the date arrived and the scheduled time passed with no appearance, I called and left a voicemail with Mark asking him what happened. No response. Several days later I tried to contact them again. Left voicemail. No response. Are they out of business? I had to pay another company to perform the checkup that I had paid Tiger Paws to do.