He did 4 refillings and one turned into a root canal right away. I told him it hurt, he said that…read moreit was inflamed and he couldn't do anything. I went home and was in pain for 2 months before I went back and he said it was a root canal. Then I had to keep on going back 3 times bc it hurt so much. In the end I just told him to take it out, so now i'm missing a tooth. I have to go to another dentist to make sure he didn't mess up the other fillings he did because now he said they are "sensitive to hot and cold". God help me I hope not because I'm 2 months pregnant now and has been dealing with pain from his dentist "care" for 4 months. I only say him 4 months and he ruined my teeth more then I did in 34 years of living.

Fantastic customer service! I've been going to see Dr. Stricklin since as long as I can remember. I…read morewill also tell my friends/family to go see them for all things dental!

Every one in the office is amazing!…read more Except for the front desk receptionist! Shes very rude and short. If you hate your job, find another one!!!

A God-send of a Doctor & Dentistry Practice. Wow. We are new parents with a child that checked all…read morethe boxes for a tongue-tie yet went undiagnosed by several hospital professionals for 3 or so weeks. Other tongue-tie specialists were "booked" and were giving several weeks minimum before we could get an initial appointment! As a parent with a child in pain - this is a brutal thought! Dr. Baxter reserves appointment times for parents in these sort of emergency situations. He cares deeply and has HIGH integrity with his patients while also exhibiting strong leadership skills with his staff. The entire office experience from start to finish is one of compassionate care. I always had enough time to comfort and nurse my little one before and after my appointment in a private room away from everything. I could easily access our medical records at any time and all my questions were acknowledged and answered. oh, I almost forgot. We received a phone call the afternoon after our tongue-tie surgery from Dr. Baxter himself checking-in on our child's status and he gave us insights and alleviated any fears about post-op procedures. We also could text a phone number at any time, as needed. Then weeks later, he welcomed us back for an unexpected additional appointment to alleviate another very new parent concern without shaming us or charging us. lol I sincerely thank God for Dr. Baxter. Can not recommend this man and his lovely, caring staff enough.

I'm new to Hoover & very happy to have found the pediatric branch of Brocks Gap Dentistry!…read more I scheduled an appointment for my oldest child, as a follow up to having a tooth extracted in our previous state. Upon entering the office we were pleasantly surprised to see his name displayed on an a-frame sign, welcoming him as a new patient. How thoughtful! I've since returned with my younger two children for cleanings & for follow up visits for my oldest. My entire crew enjoys visiting this practice! Staff has been consistently friendly & helpful. Hygienist and doctors are skilled & knowledgable. They have provided quality care and ongoing clear communication. Paperwork is complete online prior to appointments or in-office with a tablet. The waiting area are child friendly & fun -- complete with arcade style game machines (Pac-Man, Stargate, Galaga, Multicade) and sit-on monster trucks. If you're looking for a pediatric dentist, I highly recommend scheduling with Brock's Gap Pediatric Dentistry!

Today I received a "Final Notice" text from Brock's Gap Dental Group threatening to send me to…read morecollections over a $35 past-due balance. When I called the office, I learned the charge was a late-arrival fee for an appointment in 2024. I didn't miss the appointment -- I was simply a few minutes late -- so they billed me $35. I asked for the "late fee" to be removed and they refused. It's disappointing, but they've lost a patient over a ridiculous policy and $35. I would recommend considering other dental offices in the Hoover area that take a more reasonable, patient-focused approach.

I'm a new resident of Alabaster. And, Stone Creek got me in right away to check out a broken molar…read more Dr Lafont took good care of me. Whereas I expected to be talked into getting a crown, Dr Lafont fixed the broken tooth with a build-up of resin procedure. As a side note, I also got my teeth cleaned by Raven immediately following the repair of the broken tooth. She did an excellent job and provided some info that I'm thankful to have received. Being early January, I'd not yet swapped-out my insurance card in my wallet, which caused a computer-generated automatic denial of coverage. And, the receptionist assisted by contacting my insurance company, verified that I have coverage, and efficiently dealt with the administrative SNAFU. The only negative that I can identify is that the entrance to their parking lot is steep. So, it's wise to drive slowly when entering their parking lot. I highly recommend Stone Creek Dental Care in Alabaster, AL! Larry G.

My independent dentist joined StoneCreek Dental in the first half of 2019, so I've only been to…read morethis location for 3 cleanings. However, my husband also has transitioned to this office, along with one of our adult children. Besides my dentist, there has been a lot of transition in the office, with all but one of his previous staff leaving by this year. I also noticed that the other dentists in the office have changed several times, with only my dentist being the same one still there within 18 months. I have not had the same hygienist clean my teeth in the three times I've been there. This is a bit of a change from any dental practice I've ever experienced, ever throughout the course of several decades in a couple states. I guess the dental industry is changing a bit, and if you are going to a chain dentist, you aren't going to have the same person cleaning your teeth every 6 months for years. I will probably miss walking and recognizing people, or having them ask about the kids and family, but as long as I get a good cleaning every 6 months, that should be sufficient. I'll be interested to see who might be there next year when I go back.

Excellent staff and Drs. Being able to have a crown put in place in one appt was amazing- saving…read moretime but still delivering excellent results. I travel to Alabama from Florida for all my dental needs because of their service. If you have had a bad experience with other Dentists I would highly recommend setting up a visit with them.

Great staff and very caring dentist. I've been impressed with how well they know my family when we…read morecome in. Super nice to feel Important when they have so many patients. Definitely recommend this office

I would highly recommend this place. The dentist she was really nice and the staff was really nice…read more I went in for my very first appointment and I expected I had to come back to get my teeth cleaned cause that's what most dentist office do. The dentist said no, and she clean my teeth right then. Also got off the stains and spots that I were embarrassed about. Place is chill, definitely check it out. Also, the ladies up front are very nice and very helpful.

Awesome care and commitment to patients. Thank you for serving my family for 19 years! Excellent!read more

Super nice Dr. And Staff. I would recommend to all my friends.read more

From the owner: We are committed to helping you achieve and maintain a healthy mouth and a beautiful smile. Our…read morefocus is on working with you to identify areas that need attention and customizing a treatment plan that is an individualized approach to your current and future dental health needs. At our office, you will be treated with respect and your concerns and opinions about your treatment will always be welcome.

I have been to a lot of dentist in my 65 years and I have never found one who is better! Me and my…read morefamily has been seeing Dr DeFranco for over 25 years and he is absolutely the best. I have had 5 crowns and three implants and never experienced a single minute of pain. He keeps my teeth so white and bright my friends have to wear sun glasses when I smile! His staff are sweet, kind and professional! I have never been to a office more clean, well equipped and modern! You want to go to a good dentist, then I recommend Dr DeFranco!

Let me start by saying our family has been using HFD for 3 years, but they have been going down…read morehill for the last year. Today my 10 year old daughter needed a baby tooth pulled and the nurse was rude and then tried to tell us no one could go back with her. This was her first dental procedure and they were going to use nitrous. The dentist walked in and told my wife in less than 5 minutes I'm am going to make you leave the room because I only work with my patients 1 on 1. She is a 10 year old girl that they are giving laughing gas. What parent would let their young daughter be left alone with only a rude old man in the room? The entire staff was rude. We told them to remove our entire family from their patient list.