Ingrid Nelson is a superb dog trainer and animal lover. She (and maybe an assistant) provide all…read morethe care. I have left my geriatric dogs and my anxious puppy. The kennels are clean, the dogs are safe, and they are exercised daily. She usually sends me a photo with a note saying how they are doing. I trust her with my dearest companions.

My senior dog with special needs found a friend in Ingrid. It was hard for me to leave Missy but…read moreyour thoughtfulness and innate interest in her emotional and physical well being made for a great weak for all. Thank you for being there for us.

We made an appointment for a dog evaluation to have our 18 month old female German Shepherd attend…read moreday boarding 1-2 days a week. Arrived at our 8:30 am time and informed the staff. I was told to have a seat by the entrance door where customers were dropping off their dogs for the day. A man brought in his 2 Border Collies who immediately turned right and started to snap at our dog who barked back. Nothing was said to the owner of the Collies. He then dropped off some cookies and gifts to the staff and left. Still waiting patiently when a pug and a Doberman arrived and came up to our dog who again barked back. The woman who had the Pug came and apologized and she stuck her hand out close to our dogs nose and she tried to nip at her but did not bite. A few minutes later one of the staff approached me and I was told they would not take her as she showed signs of aggression. Mind you she was in unfamiliar settings with a lot of activity close by- how would most dogs respond? That was it, no evaluation, just an assumption of aggressive behavior. I guess it's all our dog's fault- not the the dogs of the regular clients. Did not even get an I'm sorry from the staff. We had this same dog board there overnight for a week one year ago- no problem. Condescending and rude behavior by the staff and clearly unprofessional. Moral of the story - be like Skippy the nerd and bring cookies! Will not be coming back and would not recommend! Merry Christmas!

Sarah has groomed our 2 collies now several times and she always does a great job. She listens to…read morewhat I'd like done and they always come home looking great. I get the feeling she really likes the dogs she working on and treats them with a lot of TLC. Katlin P.

We've been bringing our Labrador "Cole" to Lucky Dog Club a few times each month since he was a…read morepup. We love the ability to watch him on live stream video and he loves going. As soon as we make the turn that (he knows) leads to LDC, he starts to whine and shake with delight. Once we park, I need only open the car door, no leash required! He launches himself at the front sore and repeatedly splays himself on it until I let him in, continuing to whine with anticipation. When we reclaim him at the end of the day, he's totally spent, docile and compliant. The staff is great and it shows. This is one awesome doggy day care and kennel, they segment the dogs by size and temperament. Everything runs smoothly. I heartily recommend Chagrin Valley Lucky Dog Club.

Based on today's customer service. 1. They answered the…read morephone. 2. Provided info I needed. 3. Advised forms needed were available online and what extra info specific to shot record needed. 4. I was able to fill out and submit all the forms online. 5. They were able to confirm paperwork received meets all the requirements. 6. Boarding confirmed. This process couldn't have been any easier at least as a first time experience with this company. I'll update after complete with boarding process. So far so good.

Erika is the only person I trust with my girl, Maggie. She comes and takes her for walks and hangs…read moreout 4 days a week while I am working. Maggie is a golden retriever (in the pic above ) and deserves all the cuddles in the world....and so does Erika for being her second best friend! Thank you to Friends Indeed for taking care of my girl when I can't. I can't recommend this place enough!!!!!!

From the owner: Entrusting your pet with someone is a very big deal. You can rest assured that with me as their…read moretemporary companion and guardian, that your pets are safe, well cared for, and will get as much love from me as they’d get from you! My passion for animals started when I was a child, brought me up with training GSDs with my mother, and landed me in the veterinary care profession for over half a decade! •Someone to walk your dogs for you in the rain or snow? •How about transportation to the vet if the only available appointment is during your work hours? •Finally be able to take a last minute weekend trip? I’ve got you covered! With competitive prices as low as $25 and holiday deals sweeten the whole package, you can rest assured that your pets are my top priority!

I have now left my puppy, Scout, in their care twice and I can't say enough good things about them…read more When I dropped him off this last time, he was immediately ready to go back and seemed to remember the place & seemed happy to be back. They give you updates throughout your dogs stay, spend lots of quality time with the dogs, and my dog always comes home tired from all the fun he has had. At the end of the stay, you get a "report card" letting you know how everything went. They also are extremely friendly and do everything to make you comfortable about leaving your fur baby. I can't recommend them enough.

WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

The office and work areas are very clean. The way they receive their patients, one at a time, is…read moreexcellent. Very knowledgeable Dr. and staff talk to you every step of the way. Excellent people, service and care for our best buddy!

very wonderful people. not only did they help me out (I could not walk my dog myself due to…read moresurgery) but they were very sensitive to my last minute request and always on time . Thanks Wesley and Dan. Iris S.

From the owner: Welcome to Tails On Trails your trusted partner in dog walking and pet sitting services. With a…read morepassion for animals, we go beyond just walks; we provide personalized care for your furry friends. Catering to dogs and cats alike, our reliable and compassionate team ensures your pets receive the attention and love they deserve. Choose Tails On Trails for a tailored experience that prioritizes the well-being of your beloved companions.

Absolutely recommend this business. They are always available to take our dog in. They even dropped…read moreoff extra food that we left behind.

Our family recently had an unfortunate experience with K-9 Kingdom. I am writing a negative review…read moreto share our experience and hopefully prevent others' pets from negligence. We did research before choosing K-9 Kingdom a few years ago and had a few personal recommendations. It seemed like a reputable and safe place to leave our goldendoodle while we were away. We went away for an extended weekend over the 4th of July. The last day of our trip out of state, we received a voicemail from K-9 Kingdom informing us that our goldendoodle had been bit by another dog. We were told that our dog was administered "first aid" and then returned back to group play after a brief separation. We had to request documentation/photo evidence of the bites (which ended up being several punctures and lacerations), we asked them that they take him to the vet next door to get examined by a professional, and we had to demand that they isolate our dog from the other animals for the remainder of his stay. *What should have been a standard protocol for a bite incident, wasn't a consideration for K-9 Kingdom. After cutting the vacation short to urgently return home same day, my husband arrived at the kennel as was shocked to see the condition our dog was in. He is a large goldendoodle with a thick coat, which made it almost impossible to see the extent of his injuries before he went to the vet to get examined/shaved. He had multiple injuries and was clearly scared. There was no apology from the staff, over the phone or in-person at pick up. They failed to properly supervise the dogs and had allowed them to interact without proper precautions or vetting other dogs behavior prior to group play. Most worrisome, they failed to provide proper medical care (until we demanded it), as our dog clearly needed professional medical attention and antibiotics due to the bite(s). While I appreciate them paying for the vet bill (which the owner initially stated was "unnecessary"), it does not change the fact that my dog suffered physically and emotionally because of their negligence on handling the situation. Accidents happen, but how they handled the entire situation and care afterwards was despicable. The kennel's lack of compassion and care for our goldendoodle was inexcusable. Had we not advocated for him (while out of state) to be seen by a professional, further infections could have developed. Had we not requested he be removed from group play, another bite could have occurred. I strongly advice pet owners to think twice before entrusting their beloved furbabies to K-9 Kingdom. We are still having follow up appointments with our current vet to monitor his wounds, continue additional antibiotics, and administer laser treatments to encourage healing, blood flow, and new skin growth. Overall, our experience was extremely disappointing and traumatic for us and our dog. I hope that by sharing our story, others may find another kennel where their dog is prioritized and treated as a family member instead of as income for K-9 Kingdom.

I started training at K-11 because I was heavy referred to Claire for training service work…read more However not only were we planning on training my pups for service, but we also had a big ask... Rehabilitating our pups after their last trainer shut them down, hurt them, and made them severely fearful. Our last training experience was nothing short of traumatic. And I was SO scared to start again. After thousand of dollar down the drain and a year of training, i felt as though my dogs were was less confident and completely fearful. After only a couple sessions with Claire, it is night and DAY. My dogs are HAPPY to train! They are in rooms with strange dogs and already making HUGE strides in scent work! I could genuinely cry seeing my pups and how happy they are after seeing their last trainer spin them around by their necks!!! Now they get treats and pets and toys and clear communication! And they are so EXCITED! We just purchase a full package of sessions with Clare and I can't wait to move forward and watch my dogs AND me gain our confidence back.

My dog Rosie loves it here . I am so happy we found this place . Staff is fabulous. I can't say…read moreenough positives about this place.

The young owner is such a sweetheart and does a great job. Our cat Loki agrees. We'll be back!read more

From the owner: We bring the services to you!read more