Great locally owned dog store in Mayfield Village. The owner is so friendly and truly cares about…read moredogs. The products she sells are so cute and durable! Some products even have proceeds that go towards helping shelter dogs. She also has a donation bin for all used dog items! Definitely a great place to stop!

We love this store! Our friend recommended this store to us. It is a small store but it has a good…read morebalance of dog products. The owner is super nice and has a lot of knowledge about dogs. She offers a lot of insight on many subjects. I HIGHLY recommend this store if you are looking for personalized service plus a great shopping experience.

I very rarely rate anything 5 stars but this location, their compassionate and knowledgeable staff,…read morethe pricing even their dog friendly floor cleaning solutions have earned 5 stars from me. Their pricing on most products is cheaper than petco and others.

Every time I go to this store I'm impressed by the staff. All the staff there try so hard to make…read moresure you find what you need. It's refreshing to receive such great customer service.

I refuse to eat crap food, and I would never in a million years expect my dogs to eat garbage…read moreeither. Lucky for me, Pet Lover's has the exact same philosophy. They only carry high quality foods. Stuff you would never find at the chain places. One of my dogs has some major food allergies and has to have gluten free and I can find a plethora of grain free foods here. What's more amazing than the quality of food, is the quality of customer service. The owner and all of his staff are some of the most AMAZING people I've ever had the pleasure of dealing with! They can tell you how the dog foods are cooked and why one method is better than the other. Or why one brand might be a better fit that another. Or that certain brands are simply a marketing company (coughcoughbluebuffalocoughcough) and have zero interest or control over the quality of food and your pet's health. The owner remembered us after not living in the area for 4 years and returning as a customer once we moved back and treated us like family as he always had. Amazing store and amazing people running it. You'll find: -quality dog food and products. -pet carriers -quality cat food and products -small critter supplies -fish and fish stuff -basically everything you will need for 4 legged kids If you care about your pet you need to come here and get educated about the food that you are feeding them. Support local. Check this place out, you will NOT be sorry!

Found this great little pet store while exploring the area. We are really picky about our pets…read moresnacks and eats so it was awesome to see he carried Fromms food AND Fromms treats. We get the food all the time but had never seen the treats! Grabbed a pack of the Parmesan cheese flavored for the girls. We also grabbed a bag of Bil Jack treats for them and I got the cats some spray cat nip for their new tree. All of that was just $25! I was totally impressed. The owner of the store was there and he was so friendly and welcoming. I totally would stop in here again... and even make the hour drive to visit him and his store. I love supporting small businesses and this one is well worth the support!

Lovely pet store with lots of organic and "better-for-you products." The customer service was…read moregreat, both employees were super kind and helpful. I had never heard of Hollywood Feed and because of the great service, I honestly thought this was a small, locally-owned shop before I searched here on Yelp. They didn't carry the dog food that I was looking for, which is no big deal. They did have a ton of high-end treats for my babe that were reasonably priced. I would definitely recommend and return.

I am still so happy that I stopped going to Costco and PetSmart. I thought at first PetPeople was a…read morelittle pricey but their rewards programs and the staff make it so worth it. I have had great interactions with all the staff. They always help me find the food I need and I love that they always help me take it to the car. I am in and out within 5-10 minutes. Great place!

This stores grooming is sub par for sure. It has gone completely downhill. Not sure if there is new…read moremanagement or no management. Pet fur everywhere, and they walk your clean groomed pet through the dirty old furs on the floor. It's a really nasty grooming area. Even at a hair salon they sweep up after you each client. There was hair and fur all the way to the entry door. Animals have urinated at the door with no clean up. The groomers are not friendly and the customer services is lacking. I will not bring my pet back to this location.

Took my dog Bella in to be groomed and have her nails grinded. Staff very friendly today. Bella…read moreseemed to have a great bath, smelled great, and looked well groomed. Amazing job grinding her nails. Adrienne took great care of her- KUDOS to her.

Disregard the Karens below, this place is great. Bought my dog's food and it was delivered an hour…read morelater with some extra treats! Great place, great employees and great customer

I wrote a review with the same rating for the Woodmere location. The comments there apply to this…read morelocation. Now, Katie is there who used to be at the Woodmere site. She is exceptional, friendly, knowledgeable and remembers things about my animals. She knows the products and loves her job. Before Katie was Jason and he too was exceptional in terms of his knowledge and information. Both are generous with their time if I have a question or need help with selections. At this location, Katie does a great job and I love going in to get food or supplies. I appreciate service, people that care about me and my pets. I hope Katie remains here. By the way, when I come in, all the employees greet me happily--sincerely---and offer help. The checkout is always fast even if they are involved in something else, they come right over to check me out.

Firstly, the store location can be tricky to find the first time…read more But, you walk in and feel like family right away. You are not just another dollar, your a friend when it comes to the store. It has my business

if you have basic care experience and knowledge, need i say anymore? this place is horrible…read more reptiles and others have been kept in horrible care for years as far as the reviews go...if that gecko isn't dead then it damn sure is not healthy. Humane Society and Willoughby police were contacted already and have received numerous complaints but the place still seems to be in business. Owner is kind but nasty and in denial when confronted. Stop giving these people money to mistreat and kill off more animals. If you care for your own animals and still financially support this place, you are apart of the problem and you are helping continue this cycle.

Called about a bird that we were very interested in. The lady said she would put my name on it and…read morewe had 24 hours to claim. We went there way before the 24 hours was up and they had sold the bird to another person thinking that it was me who was buying it. Do not recommend this place at all. If possible I would give zero stars.

Blessed to have this wonderful pet paradise close by ..best staff and service for our cockatiel!…read more Every visit is always enjoyable! Come check out their many talking birds awaiting visitors to come say "Hi, hand-raised birds, small animals, and reptiles ranging from rabbits, geckos, special squirrels and snakes, a visit that will have you coming back.

The self serve dog wash always stinks (like a biofilm is in the hoses) which makes the water…read morestinky. The shampoo and conditioner doesn't smell very good and there are huge clumps of wet hair underneath the wash tubs. Gross.

There live fish and plant supplies are not well taken care of at all. They had a good lady working…read morethe fish area and everything was looking pretty good. But she been gone for a while., and it really shows. One of the worst live fish that I have seen.