"Alameda Yellow Cab" is a professional and courteous taxi service…read more I called the phone # listed on Yelp, and a real person answered the phone. She took down my info, gave me a fare, and an ETA for the driver. She gave me an ETA of 20-30 mins, which wasn't accurate because the driver still had a fare onboard. It turned out to be more like 45-60 mins before the driver arrived. So allow extra time for the driver to pick you up. The driver did call me when he was enroute. He arrived in a super clean Prius, and apologized for being late. He used a direct route to where I was going, and there wasn't much delays. I would use this cab service again.

These folks are the absolute best and all around so nice!…read more When I call to schedule a ride, Paula already recognizes my number and cheerfully greets me, "Hi! I can hear her smile! If I miss her, immediately she calls back! She is professional, yet goes above and beyond, caring for me like we are family! And Nabi who drives is just about the nicest person, like my Dad, assuring me we will arrive on time if not earlier. Such a pleasant ride even in traffic because I know we are well cared for. Consider this wonderful business with fantastic people. Alameda is blessed to have them!

Mr. Balvinder, is the best! Very kind, friendly and positive attitude. Very reliable,…read moreGreat humor, people person. I highly recommend him. It is very rare to have a excellent driver like Mr. Balvinder. You will not be disappointed. You will diffently arrived on time to your destination. And you will leave his cab, with a smile.

They are very good people and also they are on time and so helpful, i am really appreciate themread more

Would not take us to BART. Only to airport. Have to find cab at ElCerrito Del Norte now.read more

They didn't show up at the reserved time, and I had to scramble to get a cab, and almost missed my…read moreflight! I decided to use this service because of the positive reviews on Yelp. I called five days prior to my early-morning flight. I got a voice mail and left a message, and within moments I got a call back from a very polite and professional man. So far so good. I gave him my flight information, and initially he said, "Call to reserve the day before the flight." There was a pause as I began to formulate the words to say, um, no, sorry I want a service which will take a reservation now. I knew the day before my flight was going to be crazy busy, and I needed to take finding a limo off my plate in advance. He seemed to read my mind and jumped into the pause and said don't worry, you can reserve now. He took my flight info, my address, and my phone number. I should have realized it was a red flag that he didn't take my cc#. Well, my flight day rolled around and it was 7:45 a.m. and no limo had arrived at my address I called his phone number and kept getting voice mail. After a few tries, I left a message, and got no return phone call back within a half hour. It was now a serious emergency, and I had to call a cab company and beg for someone to come ASAP. I ended up giving a $20 tip to the guy who saved me. It's possible this service is fine if you operate as he prefers, by calling the day before. However, I would highly recommend anyone who wants a reservation in advance go to another service. The reason for the one-star rating is that he wasn't honest with me. If he's not able to take reservations in advance by more than a day, he should hold firm to that rather than promising something he can't deliver.

Awesome service. Another couple, along with my husband and me, wanted safe, reliable round trip…read moretransportation between Oakland and Livermore for a friend's wedding. We called at the last minute, and they were able to accommodate us easily. The price was right. Erik, our driver, arrived on time in his large SUV, and had a cooler filled with water, soda, and champagne. When we realized that the wedding was ending sooner than expected, we texted him and he showed up 10 minutes later. Erik and Oakland Town Car provided excellent service. I would definitely use them again for travel to an event or the airport.

Reliable, on-time, cost competitive, professional & personable. What more do you want in or from a…read morecar service? Eric is the man for you. Great job Eric!

Whenever I am in need, for a few years now, I have been using this particular taxi service to take…read moremy family from our home in the Oakland Hills to either OAK or SFO and for pick up upon returning home. Friendly, and safe travels, always on time and I never worry about a random random Taxi or Uber driver knowing my home is left empty while away --- something I use to fret about. Highly recommended!

For the second time in as many weeks, I had a VERY early morning pickup (4 am!) by Josh from…read moreOakland Taxi. He was outside my house just before the time we agreed upon, with a spotless cab and a cheerful, helpful manner. Totally reliable. There was never any problem whatsoever.

Dave is the best! After booking an Uber to take me to the airport at 3 am, and it not showing up,…read moreand having to get my family out of bed to get me there, I will never do that again! Since that happened, I've only booked with Dave. He's always been prompt and even in the wee hours of the morning, very friendly and pleasant to chat with. Have my next trip with Dave booked at the end of the month! Highly recommend!

He is very nice, prompt and was even able to come an hour earlier than originally needed. He's a…read morenice guy to talk to for a longer ride. He's has been doing this for years so he knows where he is going

Great experience, wonderful customer service and quick…read more I was in a jam and needed a taxi, NONE AT LAKE MERRIT BART, and I yelped and google really quick and I found Thunder Express. Called in and was picked up in the 5 mins that they said they would. It was a black taxi, which looked more like a police car to me. But the driver was really sweet. He took me to my location in less than 10 minutes without breaking any laws or traffic violations, which is a plus for safe driving. The inside was clean and well kept. He did minimal small talk which I appreciated since he wasn't trying to pry into my life and learn my life story before the ride was over. Exceptional service, I will be calling them for my taxi needs if ever needed again! But if you're stranded at Lake Merritt Bart Station, they are the best people to call for your transporting needs!

After being redirected by Yellow Cab because my fare wasn't going to be significant enough, I found…read moreThunder Express Cab on my handy Yelp App. They had the most reviews and the highest ratings. Now I can see why. I called the dispatcher and asked him if I could get a ride from my apartment half a mile to Bart because I had a sprained knee.. "No problem" he says "are you ready now?" Five minutes later I was at Bart. Awesome.. Thank you Muthana..

Kenny, Although I…read moredidn't use his services, he called me back when he forgot to answer the first time and even offered to give me a free ride when he found out I was stranded. Very friendly, promoted his business very well. Would use if I ever need it again. Professional as it gets, I was talking to someone else when he called but stayed on the line. I assumed it was a friend of mine at first, as a broke college student-athlete he was very understanding and kind. Recommended

Talk about attentive service. Kenny showed up and called to let us know where he was. My boss was…read morevery delighted to have the cab on time as requested and with a very nice driver. Great Job Kenny!!!