Do not rent from this company. I did however think the driver was very polite and friendly but he arrived 15 min late (not a big deal) and at the end we confirmed to be back by 5:30 pm to complete are 6 hours ( not counting the 15 min he was late) and got back at 5:40pm. Driver did not say anything and the next day I was charged for 7 hours which totaled additional $180! They refuse to reimburse me and will not return my phone calls. I am in a dispute with my credit card company because they will not give my money back. Has taken weeks. Shady! read more

Our West Coast children, recommended Guru Limo several years ago. We used them and are most pleased with their "courteous service", "comfortable vehicles" and " cost competitive rates" Today we were driven by son Biki , who made our trip to SFO very pleasant. read more

Used Guru twice this for Valentines and my lady's birthday. The limo was on time to all destinations, the driver Biki was VERY helpful in planning the 2 different dates, the price was more than fair and the service was A-1 professionalism!!! I'll be using this service from here on out. I recommend it to anyone in need of limo service! read more

Originally we were just going to take BART to SFO, but they were doing work on it that weekend and closed the tunnel, so we called Guru Limo just a few days before we were to leave. We were picked up right on time. I had looked into another limo service and they wanted $450 to drive 4 people and their luggage to SFO from the East Bay in an SUV. Guru Limo was just $89 + tip. Limo is a little dated and worn, but no one seemed to care when we were on our way to Hawaii. On the way back our flight was changed, they were able to acomodate us and pick us up 2 hours earlier, although not in a limo but a towncar - a little tight, but still worked - we just wanted to get home and not wait around, which we didn't. I would definitely use them again. read more

Company scheduled limo service for a recent training seminar. Service was on time and amazing. Cory my driver was great and was able to provide good knowledge of the surrounding area as I had not been before. read more

To start, I booked Guru Limo through Limos.com. I was with my family in the Napa Valley area looking to head to see the in-laws for Xmas back in PHL. I booked on Tuesday, December 22 for roughly $260 to get from St Helena to SFO at 10AM. Everything checked out and was very streamlined. On December 23, I received a confirmation at 9:11AM that the driver was en route and on time. All smiles. At approximately 9:30AM, I received a call from the driver who indicated he would be at least 20-30 minutes late and gave no reason. The driver of the car instructed me to maybe consider taking a cab if the 30 minutes would make my travel time too tight. I like to leave 30 minutes for traffic/etc, so starting the trip without my buffer had me flustered. My last morning went from calm to scrambling to find another ride. I called Limos.com to have the service cancelled. Apparently, when Guru Limo received my cancellation, a manager informed Limos.com I was incorrect and the driver was at most 10 minutes late (I will believe the guy calling me from his car, sir). As a result I was denied a refund. I had Limos.com reach out twice asking for first a full refund, and then a 75% refund. Both times I was denied, without so much a compromise offered. In the future, Guru Limo, consider educating your drivers to not give me false information, as I was following the instruction of your driver. I do not intend to use this service again, and I suggest anyone that does, be sure to book at least a half hour in advance (apparently arrival times can be viewed as estimates). read more

I chose this place due to the seller reviews. The driver came on time and was really great in terms of communication. It seems like the handle by the door got ripped off it didn't bug me but it seems like the limo needs a little TLC. Also there definitely needed more ice. We rented it for 5+ hours. On our way back there was a lot of hard breaks that caused one person to get carsick. I think what happen was the driver was using waze to avoid sf traffic which involved a lot of stops and hard breaks. Other then that it was okay. It was my first time in a limo so i don't think I had high expectations so I was a little sad that the limo ride ended this way. We rode on the white stretch limo. read more

To celebrate my wife's birthday, we took a group to Wente Winery's restaurant in Livermore (which, BTW, was fabulous). We contracted with Guru Limo, our local Alameda family-owned company, and couldn't be happier. Co-owner and nice guy Biki Malhi chauffeured us. The car was impeccably clean and he took great care of us. He dropped us off at the restaurant and simply asked that we text him when we were ready to move on to the tasting room. He was there in 30 seconds. Everything about our day in Livermore was perfect and Guru Limo played a large part. It was fun, it was celebratory -- and it was relaxing because we left the driving to someone else.. Werecommend him without hesitation and will use him any time we need a limo in the future. He is available 24/7 for airport runs, events, winetastings, etc., etc. and gives guarantees he will be on time. Clean, on time, welcoming, impeccable. What more could one ask for?? read more

Awesome service, was prompt, professional and courteous!!! Will def use them again!!!!

Best private car service! Booked a beautiful SUV to Napa. I don't know what we were more impressed by - that the driver arrived at least 15 minutes early or that the SUV was absolutely immaculate and comfortable! Everything went smoothly! Highly recommend and will book again for another trip! read more

Guru Limousine is a professional, reliable and prompt taxi service. Working with Guru as a contracted company has not put my company as low priority. We are always accommodated with a driver anytime we put in a request. The vehicles are always neat and well maintained. Guru Limousine really does all they can to take care of you. read more

We were in San Francisco this past weekend and needed transportation to and from airport and to Napa Valley for a day of wine tasting. Our driver, Biki, was amazing! He was always early when picking us up and was very professional and detailed-oriented to ensure we had a pleasant experience. In addition, he planned our Napa Valley day for us by selecting a variety of wineries and making tasting reservations for us. Overall, we could not have asked for a better experience! We will definitely turn to Guru any time we are in the San Francisco area in the future and recommend Guru to any friends and family members who go to visit San Francisco also. read more

I like to do business with local, family-owned businesses whenever possible. Now I have a new favorite, Guru Limo, owned by a father/son team. The son graduated from Encinal H.S. Impeccably clean town cars, inspected for safety every three months. Available 24/7. *Guarantees* they'll show up & be on time. If they are 15 minutes or more late, they deduct half your fare. Available for everything from local casual needs ($3 a mile) to corporate contracts (will bill you monthly). They do Napa wine tours, trips to airports, weddings, proms, special events, everything. Really nice, honest, caring people. They take most forms of payment, Square, Paypal, credit cards, checks and of course, cash. Call or text 510-414-5739 or email gurulimo@yahoo.com. Tell them Diane sent you!!!!! read more

Biki is great! I've never booked a limo. He answered all my questions and helped me arrange a nice evening for my rowdy party of 6. I purchased a 4 hour tour in one of his stretch limousines. The driver was very attentive to time.He drove us into SF for dinner, traffic was great so he took Embarcadero for some extra sightseeing. After dinner he drove us out to some piers in Alameda for more photo op time by the water. We were quite tipsy at this point, however the driver corralled us all back in and got us to the Justin Timberlake concert in perfect time. Thanks Guru Limo, I will definitely use you again. read more

A great family run company. They are honest and offer a reliable service over and over. I would be happy to recommend them to my family and friends in a heart beat. I have know them to go above and beyond for their clients. read more

We hired Guru to drive 5 of us to Livermore for wine tasting. Biki was prompt and very professional. The price was very fair. I would use this service again and recommend him to anyone. read more

Hired last night for dinner in San Francisco. I was told one driver and another show up and seemed not to happy to be working. Got lost leaving Sunnyvale to San Francisco. Limo not well maintained... Moon Roof did not work, Radio knob broken and volume blasted. When we asked the driver about the moon roof he remark was oh it's broken, same as the radio. Vehicle was very stiff in ride as if it has not been serviced. We paid a lot of money for something that did not work, Everyone in party was very disappointed in Limo, but dinner in North Beach was great. Dean Bishop read more

I was looking for a limo service to drive my office of 7 to an A's game, and called Guru. They were able to accommodate on very short notice, and while I was really just looking for a passenger van, they had a stretch limo for a fair price. Why not? My office was thrilled and it made for a great day. The car was clean and Biki was a true professional. We'll definitely use them again. read more

I really never write a review. I have used Guru father for 20 years. Guru is now the owner. My wife called to make appointment to pick us up for the airport. I have been a great customer. When they never called they would be on time or even called us at all. Until they never showed up I had to take my car to the airport. It cost me $96. I asked Guru to pay my parking lot $96. I thought that was only fair. He did not call me back. His son has no integrity. After 20 years I thought he treated me like a dog. read more

Our driver was Medi, he was great - on time with the vehicle clean and tidy. He was flexible with when we wanted to leave for our concert, and overall was super easy to work with. He helped us get home safely and was overall extremely patient with our large group of 14. I will definitely be booking again with Biki and his team and recommend their services! The sound system was really good too! read more

Never ever book with this company. Me and my cousin were trying to look for some cheap limo rentals and we found their website. We tried to call them today and he hung up while I was asking him how kuch it cost for a rent of limousine. And then, I tried to call him again because I thought I accidentally pressed the end button. But when he answered he said, "I already talk to you yesterday. And I said $100 per hour. I remember your voice". I was like: I DIDNT EVEN CALL YESTERDAY EVEN FOR ONCE. And then he hung up again. My cousin tried to reach the frontdesk to ask for their manager and then he said he's the manager. My cousin ask him if thats how they treat their customer. And he was like, "I already told you how much it is, and if you're looking for cheap rentals you guys should take an uber". I know its annoying if you already got called by the same people for like 4 days in a row but the thing is we didn't call him even once yesterday and the other day. He told us we already called for like 4 days in a row and he remembers our voice. Like wtf? DUDE U GUYS SHOULD CLOSE YOUR COMPANY. read more

My friends and I used this company to rent a van from our apartment in Pleasanton to a concert in Mountain View. The van arrived early and the driver Medi was great! We were able to play music and have fun in the van. After the concert, the van was already waiting for us, in a separate lot for limos, which made for a quick and easy exit! I'd highly recommend this service and definitely plan on using this company again for other concerts I plan to attend. read more

We booked a ride for 14 from Pleasanton to the Shoreline Amphitheater in Mountain View. Our driver was very professional and flexible. The traffic was a nightmare and he had no problem pulling off and making a stop so that some of our party could use the restroom. The bus we were in was beautiful and clean. Thank you Medi for making our ride safe and enjoyable! read more

These guys are excellent. Very professional, courteous, and punctual. The owner himself picked us up in a nice BMW and offered us a deal for our return trip. I would not hesitate to strongly recommend their services. Also the price was comparable to a taxi ride, but you get to ride in a nice car, and be greeted at baggage claim. Call them up they are great! read more

Booked a specific car and they picked me up with completely something different and it was run down. Not happy!! Thumbs down!!

I've used Guru Limo for almost 15 years almost every week. Super reliable, they go the extra mile to make it work! I've referred them to corporate contacts, used them for events, my weekly runs to airport and for last minute help chauffeuring my kids. Even have them listed as emergency contact at kids' schools!! Highly recommended. read more

I've been using Guru Limo, a family run business, for many years. I use them exclusively for trips to and from the airports for frequent business travel and also for vacations. They are extremely reliable, always on time, professional, friendly, have clean cars and good rates. A++ read more

Very nice experience using this company for "hourly as directed" service around San Francisco. The driver was always in a perfect position to pick us up at each of the various stops we were making. The cost is certainly worth the level of professional service they provide and at least in my case the driver was really friendly and accommodating to all of our requests. read more

We have been using Guru Limo since the early 2000's, and they have never let us down. We have asked for airport runs, trusted them to transport our kids, and sometimes at the last minute. They are prompt, courteous, and safe and seem to be available 24/7. We really appreciate having them in town and they are always our first call when we need a ride -- anywhere!! read more

I hired Guru Limo to help celebrate my parents birthday. The driver showed up early, was very courteous, got them to their concert on time and best of all got them home safely after the event. Guru Limo will without a doubt by my #1 choice when I need a car service again. Thanks!!!! read more

I have been using this limo service for 13 years and with the new cars, it can't get any better. The drivers arrive on time, are polite and friendly. The cars are well maintained. If you want a safe and relaxed ride to your destination, these are the people you want to drive you there. read more

I HAD to make an account to leave a good review for Guru Limos. Mohan, my driver, was the absolute best. I felt safe, and for me that's more important than a cheap UBER ride. He was 15 minutes early, which worked out because I got out of my meeting early. I am going to use Guru from now on, hands down the best choice. I will be requesting Mohan again :) read more

Guru Limo helped me and my friends get to and from Levi's Stadium these last two nights and they were great! On time (even early), flexible (concert went late), and professional - they are now my go-to limo service. They also helped me out by getting a friend and her daughter from the airport. Just all around a great company that is well run and communicates well. Highly recommended! read more

Best of the Bay hands down! Picked my wife and me up at 4:45am and drove us to the Oakland airport. Sent a text for our return from Mexico the day before, and picked us up when we returned! Prompt, reliable, friendly! Nice car! Excellent service! Totally recommend... no exceptions! Thanks GURU! read more

Great company!!!! They arrived early for pick-up and drove us all to SFO. The driver was fabulous and the limo was exceptionally clean. We also used them for our return trip. They were there waiting for us at SFO and were just as wonderful. Will definitely use them again!!!! read more

Booking was a bit tiresome because my emails weren't going through. But the contact always answered the phone. Once booked they were great. The driver showed up on schedule drove for transfers from Oakland to Alameda all right on time. On the return I had only planned on two transfers from Alameda back to Oakland and the driver was super flexible and made a third transfer for us. The 35 passenger van was brand new and sparking clean. Will definitely use again if I ever need transportation. Thank you for not causing me any stress on my daughter's wedding day! read more

Guru picked up myself and 7 of my employees on Jan 21st. They arrived 10 minutes early, professional driver, polite, Limo was very clean and stocked with chilled waters. We arrived on time to our business event. Price was the best in the bay area that I found. I will definitely use them again. Thanks so much for making our day special. read more

the front desk wasnt what i expected! he ended my call telling me that ive been calling 4times in a row which isnt true i saw all the reviews the people are giving them some good info and to respond to that is i think the staff in this business are classism. do not rent in here!! read more

NEVER use Guru! Warning!!!! This company has recently charged our credit card repeatedly without authorization more than $2000.00 over the quoted amount for our limo service. The first time this happened they assured me the charge would "fall off" our credit card. It never did. Two more charges were then made on the card by Guru! I called them to attempt to fix these errors. The first phone call ended with me being told they would call me back after the lunch hour to fix everything! They never called. Hours later I called again. They hung up on me mid call! Then they began to forward me to voicemail. I did not book through Guru directly but used Limos4you. Limos4you attempted to contact Guru as well. Guru told them that they had spoken to me and fixed these charges and hat it had been an accident. They never spoke to me nor did they fix what they had done. This is a major scam! Do not use this company! They are awful! I have two days to find another limo for a party we have had planned for the past six weeks and I cannot get my deposit back from the original booking company because of what these guys did! Stay away! Guru, you will be reported to the BBB. read more