Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

If I could do zero stars I would do that . I have been with this clinic for 13 years, until recent…read morechanges I really felt like they were there for me, now since it got bought out by corporate i feel like I'm not existing to them as a human , patient. From front desk to management to nurses and doctors it's truly not a place to treat patient. i don't know anyone that likes going to see doctors but before the changes it felt good now however I feel anxiety calling them and asking for any kind of help. Lack of empathy, bed side manner, compassion and most importantly lack of consistency in information.

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

This place is a scam. DO NOT WASTE YOUR TIME…read more With the flat fee they charge the doctors at this office they do the absolute bare minimum. My full physical literally only consisted of my BP being taken and a generic blood panel that didn't even come back with conditions I already knew I had. It's basically a referral center, but even the doctors they refer you to aren't accepting new patients. To top off the horrible experience this place offers, Dr. Cuneo actually wanted to withhold vital information about my health. I've never heard a doctor so adamant about not sharing health information with their own patient. I'll definitely be following up with my lawyers as I'm not even sure that's legal. DO NOT GO HERE. They don't care about their patients.

Very poor communication. I messaged my new primary care doctor, who I've only been able to meet…read morewith once in four months, to get a blood test for measles antibodies (something which is time-sensitive and which I need in order to maintain my employment) and I heard nothing back for two weeks. I called several times in the meantime and kept getting told different things and getting put on holds in which no one answered the phone. After being put on hold during several different calls and having no one answer, I finally got connected to a Scheduling Supervisor, who was rather rude. I told her I was frustrated and she said she'd been yelled at all day by patients and "was taking it out" on me. I just don't understand how a doctor can simply not respond to a patient's messages for two weeks and give no update...that just seems completely irresponsible. Seeing some of the other reviews for this place makes me think this is a common problem. I'm now off to find a new doctor.

I have had Dr. Dudrey as my pcp for years and he has been the best doctor I've ever had. He is…read morekind, attentive, and he truly listens to every need you have. I'm over weight and instead of telling me your over weight you need to lose weight he said, " how can I help to assist you with your weight?" He made it a team effort not just a you need to lose weight do it. I can't speak a negative thing about him he is just that great.

Tried to get information for a referral ( as am aware Legacy Medical Group is closed to new…read morepatients ) and the woman answering just repeated they're not taking new patients and HUNG UP on me. Enough said.

Dakota is amazing. I haven't had too much of a problem with their front desk, but his MA is…read moresomething else. I had booked an 8 am appointment (10/31)for the morning the night before. While I was not told to be 10 minutes early, I still understand the importance of being a few minutes early. That being said, I arrived at 7:56 am, baby on my hip and exhausted from dealing with strep throat for two weeks. She proceeded to scold me in front of the front desk and then again in the room. Normally it's pretty amusing when a boomer throws a tantrum, but I was sick, technically on time, and didn't need to be blamed for "throwing everyone off schedule". She took forever with my vitals, and then said it was only a 20 minute appointment, so she had to leave immediately. Okay? I didn't know the appointment time length. Dakota came in and was amazing as always, and I walked out just as she was bringing the next patient back. The blank stares while asking questions and then scolding me doesn't work

As someone who gets really anxious with doctors, I found Dr. Carpenter really warm and welcoming…read more Her office is a comforting space to be in and she asks questions that made me feel like she was addressing my overall well being as oppose to just treating individual symptoms. I've had a full physical exam, including bloodwork (which was taken easily on two different occasions by the on staff phlebotomist), and gyno exams that in themselves are always unpleasant, but were made as comfortable as possible (nice robes, calm lighting, and explanations of things before they occurred). Appointments were always easy to make and billing was explained thoroughly. I recommend her to all of my friends! PS! I recommend looking at the other good reviews that yelp has hidden in regards to Dr. Carpenter's medical care. This bad review seems to only deal with billing, which isn't the defining characteristic of a good doctor.

Though very sweet and warm I found Dr.Carpenter to be lacking in the skills that make for a good…read moredoctor. She ran a series of tests, mentioned I had a Vitamin D deficiency and I had to call the office again to remind her and to find out how to treat the deficiency... My new doctor noticed that the tests Dr.Carpenter had run indicated an abnormal urine sample (blood and mucus in the urine), Dr. Carpenter did not mention this to me.

Dr. J is awesome! Not only do we love that our whole family can see one doctor, but we think she…read moreis very kind, capable and professional. I believe her new location is on Civic Dr.- perhaps that is why her listing is listed as closed?

Dr. G quickly addressed what my primary health illnesses and then began on chronic issues that no…read moreone has ever been able to address, migraine headaches. I am pretty much migraine free, with a very few residual symptoms. I feel extremely fortunate to have found her and functional medicine at this point in my life.

Helpful and an excellent listener. She really feels like a partner in health, not a doctor who…read morepronounces from on high. I switched to her during Covid so I've only had telehealth appointments, but her tech has always worked smoothly and it's a testament to her care that I feel good about "seeing" her even online.

Every visit I've had at this location has been super great! The phlebotomists/NPs doing my blood…read morework are friendly, professional, and always make sure I'm comfortable. My PCP is not at this location so I can't speak to that sort of care. The building is cozy and comfortable and accessible.

When I went in for my usual lab work, I was confronted by security/police presence in the lobby. So…read moreif you are looking for patient-centered and trauma-informed care, I'd encourage you to look elsewhere. Despite claiming to be a "healthcare" company, I was exposed to a trigger that immediately led to a panic attack I had to subtly manage until I got safely back home again, derailing my entire day. Regardless of the context, the bare minimum expectation is an all-patient communications alerting us to unusual security/police presence so queer/trans and BIPOC patients can make informed decisions about our safety/comfort at the doctor's office. Shameful! All while flying a BLM and pride flag prominently in the window...

They have good doctors but scheduling appointments is an absolute nightmare, a terrible telephone…read moresystem. They supposedly have a callback system, but the last 4 times I left a message, I never received a response and the last time I called I got disconnected while on hold. We decided to move to another clinic for this reason. How can a medical business of this size be so badly managed? Mind boggling.

My husband's doctor at The Portland Clinic is retiring. Another doctor was referred to be his new…read moredoctor. I called to make a follow up appointment. The first available appointment is September 2026! That is one year and 10 months out. That is unacceptable! Why not just assign a different doctor or tell us he is not taking new patients. My husband is 82 yo with health issues and he cannot wait that long to see a doctor!

Once upon a time zoomcare use to be the affordable option. The founding CEO talked to my grad…read moreschool class about how he wanted to change healthcare and make it affordable and patient centric. I recently took my kid in for a sore throat, cut to me getting a bill of $949 for 15 minutes with a grouchy FNP. You heard me right $949 dollars. This is more money than I have ever been billed including highly trained specialists. In fact I think my surgeons fees were $1,500 for 30 minutes of surgery. This is absolute lunacy!

I had an appointment, and when I showed up the building was closed. Turns out the doctor called in…read moresick. There was no phone call or attempt to contact me. By the time of my appointment there were no other same day appointments available. What's weird is that I was still able to check in virtually 10 minutes before the appointment. Had I been given notice I would have been able to find alternative care. This is unacceptable! I understand things happen and people get sick, but some common courtesy would be appreciated.