Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

I've been going here for years, and I really trust and like the level or care, professionalism and…read moreconcern they give to patients. While I won't say who my physician is or comment on my own specific health, I can say I feel in good hands. Appointments can be a little sparse, but I take that as a good sign that a family practice is in high-demand. But, I will say, if I've had an emergency (non-ER), they've been able to accommodate me, always. While may seem like a negative, some years back, I had what I would call a disagreement about how one of the medical assistants operated and communicated, and raised that concern. The practice admin (they are crazy busy), took the time to call me personally, and talk at length about my experience, and I left confident. Wow, now that's a practice that cares both about outcomes and you as a person. Going to the doctor can be a stressful time. I will be coming back for as long as my insurance will allow. Thank you!

I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

I have had Dr. Dudrey as my pcp for years and he has been the best doctor I've ever had. He is…read morekind, attentive, and he truly listens to every need you have. I'm over weight and instead of telling me your over weight you need to lose weight he said, " how can I help to assist you with your weight?" He made it a team effort not just a you need to lose weight do it. I can't speak a negative thing about him he is just that great.

Very poor communication. I messaged my new primary care doctor, who I've only been able to meet…read morewith once in four months, to get a blood test for measles antibodies (something which is time-sensitive and which I need in order to maintain my employment) and I heard nothing back for two weeks. I called several times in the meantime and kept getting told different things and getting put on holds in which no one answered the phone. After being put on hold during several different calls and having no one answer, I finally got connected to a Scheduling Supervisor, who was rather rude. I told her I was frustrated and she said she'd been yelled at all day by patients and "was taking it out" on me. I just don't understand how a doctor can simply not respond to a patient's messages for two weeks and give no update...that just seems completely irresponsible. Seeing some of the other reviews for this place makes me think this is a common problem. I'm now off to find a new doctor.

Seeing a provider here made me so out of touch with my body over time. Things started out okay but…read moreI ended up questioning and gaslighting myself with things that had already been diagnosed with and I had been dealing with for many years. They definitely didn't know everything, no one can, but they became arrogant and gaslight me significantly and it made medical PTSD spiral. Also, no provider in my opinion should tell a patient they can't have celiac disease going off of gluten antibody testing alone, especially when there was no gluten trial and only occasional accidental exposure. I was only concerned about cross contamination at that point, I already knew I can't eat gluten. Yet I was told I couldn't have celiac disease and I believed them at the time. I even tried to force eating gluten again because of their comments about it causing me diarrhea when I was constipated at the time, like it was a good thing helping my GI and suggesting I made myself constipated by not eating gluten containing grains. That really messed with my head for sometime. But in reality, they should have checked for celiac genes too. It runs in my immediate family.

Tried to get information for a referral ( as am aware Legacy Medical Group is closed to new…read morepatients ) and the woman answering just repeated they're not taking new patients and HUNG UP on me. Enough said.

As someone who gets really anxious with doctors, I found Dr. Carpenter really warm and welcoming…read more Her office is a comforting space to be in and she asks questions that made me feel like she was addressing my overall well being as oppose to just treating individual symptoms. I've had a full physical exam, including bloodwork (which was taken easily on two different occasions by the on staff phlebotomist), and gyno exams that in themselves are always unpleasant, but were made as comfortable as possible (nice robes, calm lighting, and explanations of things before they occurred). Appointments were always easy to make and billing was explained thoroughly. I recommend her to all of my friends! PS! I recommend looking at the other good reviews that yelp has hidden in regards to Dr. Carpenter's medical care. This bad review seems to only deal with billing, which isn't the defining characteristic of a good doctor.

Though very sweet and warm I found Dr.Carpenter to be lacking in the skills that make for a good…read moredoctor. She ran a series of tests, mentioned I had a Vitamin D deficiency and I had to call the office again to remind her and to find out how to treat the deficiency... My new doctor noticed that the tests Dr.Carpenter had run indicated an abnormal urine sample (blood and mucus in the urine), Dr. Carpenter did not mention this to me.

Dr. J is awesome! Not only do we love that our whole family can see one doctor, but we think she…read moreis very kind, capable and professional. I believe her new location is on Civic Dr.- perhaps that is why her listing is listed as closed?

Dr. G quickly addressed what my primary health illnesses and then began on chronic issues that no…read moreone has ever been able to address, migraine headaches. I am pretty much migraine free, with a very few residual symptoms. I feel extremely fortunate to have found her and functional medicine at this point in my life.

Helpful and an excellent listener. She really feels like a partner in health, not a doctor who…read morepronounces from on high. I switched to her during Covid so I've only had telehealth appointments, but her tech has always worked smoothly and it's a testament to her care that I feel good about "seeing" her even online.

Every visit I've had at this location has been super great! The phlebotomists/NPs doing my blood…read morework are friendly, professional, and always make sure I'm comfortable. My PCP is not at this location so I can't speak to that sort of care. The building is cozy and comfortable and accessible.

When I went in for my usual lab work, I was confronted by security/police presence in the lobby. So…read moreif you are looking for patient-centered and trauma-informed care, I'd encourage you to look elsewhere. Despite claiming to be a "healthcare" company, I was exposed to a trigger that immediately led to a panic attack I had to subtly manage until I got safely back home again, derailing my entire day. Regardless of the context, the bare minimum expectation is an all-patient communications alerting us to unusual security/police presence so queer/trans and BIPOC patients can make informed decisions about our safety/comfort at the doctor's office. Shameful! All while flying a BLM and pride flag prominently in the window...

They have good doctors but scheduling appointments is an absolute nightmare, a terrible telephone…read moresystem. They supposedly have a callback system, but the last 4 times I left a message, I never received a response and the last time I called I got disconnected while on hold. We decided to move to another clinic for this reason. How can a medical business of this size be so badly managed? Mind boggling.

This is my go-to hospital in the area and most often than not this is where I get most of my…read moreroutine check-ups etc . Scheduling etc is always easy and can be done online or by calling them . Dr Stephanie D'Andrea is my GP and is kind and friendly . I wished she showed slightly more interest in what I had to say but overall she is good. The premises is well maintained and the staff is friendly most of the time. The labs are fast and sometimes I have gotten my test results the same day .They have parking in the back on the other end.

I had an appointment, and when I showed up the building was closed. Turns out the doctor called in…read moresick. There was no phone call or attempt to contact me. By the time of my appointment there were no other same day appointments available. What's weird is that I was still able to check in virtually 10 minutes before the appointment. Had I been given notice I would have been able to find alternative care. This is unacceptable! I understand things happen and people get sick, but some common courtesy would be appreciated.

Once upon a time zoomcare use to be the affordable option. The founding CEO talked to my grad…read moreschool class about how he wanted to change healthcare and make it affordable and patient centric. I recently took my kid in for a sore throat, cut to me getting a bill of $949 for 15 minutes with a grouchy FNP. You heard me right $949 dollars. This is more money than I have ever been billed including highly trained specialists. In fact I think my surgeons fees were $1,500 for 30 minutes of surgery. This is absolute lunacy!