My hats off to the Fremont fire department engine #59 and the Alameda county ambulance service…read moreFalck. My father lost his balance on his porch and fell into a potted plant and couldn't get up. Thank goodness for a neighbor walking their dog and calling 911...Bless you! As we go through our day to day lives trying to navigate the chaos of Covid19 and the changes it is bringing... Isolation, quarantines and fears. Learning to stay 6 feet away from our fellow human beings. These first responders are still showing up to their jobs to help others and I am sure they are facing the same fears as the rest of us... The 3 men that showed up to help my father were the kindest, most professional skilled & respectful worker's you could ask for. Kudos to them all for treating my father with kindness & respect. They went so far above & beyond! My family is most appreciative. They even asked if they could clean up the broken pot so there was no sharp mess, who does that? They did! We are so grateful for their help. In all the commotion I didn't get their names so all of our gratitude goes to all of the Fremont fire departments and Falck Alameda county ambulance services. And my dad is fine...

Imagine falling off a ladder and having your foot detached from your leg. Yea, that's what happened…read moreto me. The fire dept arrived within minutes. They assessed the situation, immediately offered pain medication, splinted my foot, and gently placed me on a gurney, all while someone held my hand firmly. Their kindness and genuine concern helped ease my suffering. During the ride to ER, the fireman that stayed with me had positive words of encouragement and kept me smiling with his humor. Our conversation kept me distracted and his words of wisdom still resonate with me. They even had the foresight to have my husband remove my jewelry in case surgery was required, which it was. I wish I had asked for individual names so I could thank each fireman/woman personally. Once I'm able to get around, I plan to stop in for a visit. I'm so proud to live in Fremont and truly feel we have some of the best fire and police force in the state.

Chad can answer ANY question regarding High-Pressure cylinders & systems…read more Give him a call and let him help you.

Awesome service, I'll be going back to this place with all my services, thanks chad.read more

Absolutely a wonderful company to work with. We live in a community that had our fire sprinkler…read moresystem installed by a company that got sold to Thorpe. I was put in contact with Eric who was extremely helpful, polite, and knowledgeable. He was able to help schedule a technician out the next day within the time frame we were available. Turned out we needed to replace the entire box and I contacted him again and he was very quick to respond and ordered our part which came in the next day and was replaced thereafter. Can't beat the customer service and response time with Eric and his team. Thank you for helping in a stressful situation.

I have a 5 year old house. Thorpe Design installed the original system. Long story short, I tried…read moreto loosen a cover and some water came out. I was very concerned I had broken a seal and that the system was compromised. I called them Sunday evening, Monday morning they called back. Super polite and very prompt. Alex came by, fixed what needed to be fixed​ and addressed all my concerns! I appreciate the help gentleman Thank you -Sean T -Lathrop Ca

Our business received an unexpected inspection from the fire department. Called ARF Fire…read moreExtinguisher and they responded very quickly. They came out to our business and serviced our extinguishers with professionalism. I could not have asked for a better experience. Also, loved supporting a small family owned business! Thanks ARF!

Thank you for stopping and using your extinguishers to help fight the grass fire on River Road…read moretoday!

Edgar and Tracy are an awesome team to work with for fire sprinklers. They are very responsive and…read moreeasy to work with.

From the owner: All Systems Approved, Inc. is a small, family-owned fire protection business serving businesses and…read morehomeowners all over the San Francisco Bay Area. We help owners to know what they need according to national and local fire codes, and we provide affordable, in-house design services from our multi-generational family. Installation moves quickly once the designs are approved. Our President and family patriarch Edgar A. Hernandez has 45 years experience in the fire sprinkler industry, from design to installation to management. His expertise is sought out by many fire protection companies. We specialize in: In-Rack Systems for Warehouses; Tenant Improvements for Business Spaces; Home Fire Sprinkler Systems; New Installations & Underground Systems. We also have solid associate business references for fire protection in the Los Angeles area and in North-East Texas.

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

I called the police department to report a bad accident and before I can even explain where it was…read morelocated. This very rude woman on the phone interrupted me and said "WE KNOW WHERE IT IS" "POLICE & FIRE DEPARTMENT IS ALREADY ON THE WAY" Then she hanged up on me. Wtf... Whoever this was answering the phone needs to learn communication skills when talking to the public. Learn how to listen and not interrupt when other people are talking. Learn how to be polite when answering a phone. I will give you an example : Pleasanton Police Department, How May I Help you Caller I like to report a car accident. Police department: Sure, where is the location. Calling. These are the cross streets (more info if needed) lanes blocked injuries etc Police department. Thank you emergency vehicles are on the way. This is how you answer a call. You dont interrupt people when they call. Remember our tax dollars pay you to have a job.

August 11, 2024, I asked police for a civil standby to get my personal belongings ( from my home…read morewhich my ex took over in court less than 2 weeks prior without letting me get my things). Police told me not to ask for help again getting my things. I had 10 minutes total to get a box of items. My personal identification documents were not included. I was told by the legal system police showing up to help me get my socks and underwear traumatized the kids. I went back alone to the house 4 days later to get my social security card. Didn't ask cops for help for civil standby since they said don't ask us again. I ended up with a restraining order for getting my social security card. Should have asked the police for help that day but they said don't call us again. To this day I have not been able to get my personal belongings from my old home. The legal system allows for stay at home moms who are running away from abuse to be punished more by not allowing them rights to their personal belongings. Police and court does not recognize this kind of abuse in the legal system. It's a financial type of abuse lots of stay at home moms like myself experience but no one cares. They don't care that moms in Pleasanton might be abused and inevitably rich people win over the less advantaged party in civil cases. Police ignore that problem. Meanwhile when I asked police to investigate prostitution, which they say is illegal, it falls on deaf ears. They knows it common practice here and ignore it because it's the oldest business and it benefits lots of rich people. Yet it's a crime to participate in on paper. I get a restraining order for going to my old house to get my things. Fine. Meanwhile some people can participate in prostitution and the legal system ignores it and just says to me you have anger issues and you need to behave. Being a woman in this city in this state in this legal system is a lot like what my family's country probably is like. That's Pakistan. Shariah law run Pakistan. Women who are abused and who try to leave are punished within the legal system.

I would actually give 0 stars if possible. We had a contract…read morewith him to install our fire sprinklers. We sent him the plan and paid the deposit. We never heard back from him since the day we paid. He doesn't answer our calls. Outright waste of money!

These guys are really helpful…read more I needed to replace couple of my sprinklers and even though I did not sign up with them, They understood my issue and gave a great feedback. They definitely seemed reasonable from price point. Thank you for your help!!