Recently, a fire fighter walked into my small business and declared that we are now considered a…read morelevel 1 facility, which mean they want us to pay $700 per year. We do not store any large chemicals, but when I asked them what is the point of that $700, they told me that it was to "regulate" something. When I pushed them on how, they just said it was to regulate chemicals we have. Sounds more like a money grab. Not a good look for the city to send fire fighters around town just to generate revenue. I'm guessing underfunded pensions? I remember when fire fighters were in the business of protecting public safety, not shaking up local businesses for money. Kind of reminds me of when a gang member walks into an immigrant's small business and demands protection money.

Endless thanks and the highest of praise to the incredible crews who helped the elderly and…read moredisabled residents of 165 Forest Avenue. Condominium complex when the elevators went down. These incredibly skilled and compassionate professionals went FAR out of their way to ensure the safety of a 90, 92 and 87 year old over the course of 48 hours even though it was NOT their job. The fire department is often there when no one else is to take on the hardest jobs, even when it isn't in their job description and we appreciate it more than you know. They don't complain, they don't grumble, they just get on with it. True professionals. I can't thank them enough for literally saving the dad, and ultimately saving my dad's life.

Had asked San Jose Fire Protection for a quote on refill + certificate on one fire extinguisher…read more Quote was very promptly provided which was better than quote from big company. Technician arrived and figured out fire extinguisher cannot be determined. At that any point, The technician could have asked for more money. Instead, they provided fire extinguisher from their own inventory + certificate and still did not ask anything extra!! Very rare to see in today's business environment! Thank you San Jose Fire Protection. Will be happy to to do business again!

I'm happy with quick service, Manny is very helpful! Please come to find him to looking for servicesread more

Good price replacing a rusty sprinkler pipe. Tech came on time and was professional, will use them…read moreagain.

Control Fire's communication and supporting is excellent! My house loft has PSL floor frame around…read moreand it was difficult to design without touching them. However, they made it with lot of effort and great communication. Even my house project is not done yet I believe they can handle it like now till finish. Great thanks to Garrett( plan designer) , Jason, Gustavo and team. I will update my review later again after the final inspection.

Outstanding Service. I have a PowerTank CO2 tank, and I called around and checked most other places…read moredid not refill. Those other places wanted to do "tank" swaps. Since I own my PowerTank, that made no sense to me. I was able to drop off my tank, have it pressure tested (needed every 5 years), and then refilled with CO2. Quick, courteous, and ready for use. If you are in need of getting your PowerTank checked & refilled in the SF Bay Area, I highly recommend, bringing to Ace Fire Equipment.

Went here one morning needed the annul fire extinguisher check. One was good, the other needed to…read morebe re pressurized, in and out in 15 minutes paid and was out of there. I called another place in Redwood City, that wasn't on site where I pulled up to, called, got a call center, and after all was said and done got a call back after I was finished by Ace Fire Equipment. The lady who helped me up front was very kind and informative. Parking was slim but thats not a big deal. Thanks for the service

Scott if fire alarm testing has fair prices, he's always on time, he's friendly and gets the job…read moredone as described. If you need your fire alarms tested for your apartment complex or something similar then definitely give him a call.

Scott was fantastic!!!! He was a few minutes early for our appointment, very detailed throughout…read morethe testing, provided some good feedback and reccommendations and exteremely professional. He is definitely a 5-star vendor and wish all my vendors was this good.

Jaydon came by and fixed an issue we had at no cost because it was fast, when we had originally…read moretalked about a much more expensive rate. Was blown away. I am not sure about some of the other reviews here but I would say if you get Jaydon you are going to have amazing service.

When we had to replace our building's sprinkler inspectors, J&C was recommended to us by the former…read morevendor. Our building failed the inspection and j&c told us we needed over $8000 of upgrades. When we asked how this was possible given we'd always passed - they confirmed that new regulations required this. We asked if we were grandfathered in and told no. Twice - the people who showed up on make the repairs didn't have the appropriate skills to do Sheetrock work. At the 2nd one the workers were told by the main office to "just be careful". Thankfully we told them to leave and then scheduled a new company to come reinspect the building. Turns out the new inspection (which cost more up front) passed entirely with no additional work required. Don't make our mistake. We wasted several hundred dollars and months with J&C. I'm thankful that they never managed to send a qualified Sheetrock person or we would have paid them thousands for unnecessary work.

I just have to promote my favorite fire equipment vendor! They are competitive, fast, and…read moreincredibly responsive. I really appreciate that they keep me on a rotation calendar so I never miss an expiration--such a lifesaver for busy property management schedules. Reliable, efficient, and genuinely great to work with. Highly recommend! HOA Manager/ Realtor (20yrs)

We had a number of fire extinguishers that needed to be serviced. We called them and they gave us…read morean appointment within a couple of days. Justin came out to help us. He was professional, friendly, on time, and very efficient. We highly recommend this company for their exceptional customer service. We have been using them for years, and will definitely continue to do so.

Shout out to Dave, Aric and Eric for solving my first sprinkler system issue. I received immediate…read moreservice and resolution from a great team!

Absolutely a wonderful company to work with. We live in a community that had our fire sprinkler…read moresystem installed by a company that got sold to Thorpe. I was put in contact with Eric who was extremely helpful, polite, and knowledgeable. He was able to help schedule a technician out the next day within the time frame we were available. Turned out we needed to replace the entire box and I contacted him again and he was very quick to respond and ordered our part which came in the next day and was replaced thereafter. Can't beat the customer service and response time with Eric and his team. Thank you for helping in a stressful situation.