Alameda County Vector Control Services

0.1 mi

I, unfortunately, had the need to contact this USDA office to report possible contamination from a…read morebag of Mixed Greens I had purchased just a few days earlier. Imagine my shock when I called the phone was answered by a real live human, and not a machine. Not only was it a person, but it was *the* person I wanted to speak with and the whole thing took around five minutes to submit the entire report. Before calling, you can expedite matters even faster by having this info handy: -Where and when you purchased said item. -Original package with UPC Code and Expiration date. -Approximate list of what you've eaten from the past 72 hrs―this is where Yelp pics come in handy!!! =D As Yelpers, and consumers, it's important to know who to call if we encounter tainted food. I highly recommend you visit this website: http://www.foodsafety.gov/report/ to see who to contact; as there are different phone numbers and websites to visit for every type of possible food contamination―even pet food! So, arm yourself with knowledge and Yelp happily.

Alameda Fire Department

2.5

(6 reviews)

2.5 mi

I have rarely called the 911 emergency line. The one time I really needed paramedics was when my…read moreMom was having chest pain, and needed transport to Kaiser Hospital. But this morning, something was wrong with my landline phoneline. My phone was making weird clicking sounds instead of ringing. I tried to test my health monitor system, and it didn't respond. While I was on hold with the phone company, Alameda 911 interrupted the call to find out if I was ok. They told me my health monitor was working fine, and when I didn't respond to the system alert, local 911 was called. I hope they don't have to call me again, but it's good to know the 911 system works.

We called 911 when we arrived home from vacation to discover a strange, noxious odor in our home…read more APD arrived quickly, examined me (as I was short of breath), checked out the house, found the issue (our landlady had a few bags of compost delivered while we were away), made sure we were cool (after they helped us move the bags to a better location), and went on their way. They were pretty awesome. Hard to believe that folks would give fire fighters a bad review.

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City of Alameda

4.1

(68 reviews)

2.7 mi

Another review that I have held off on... Am I being selfish?…read more Quality/Quantity - Alameda is an island in the Bay Area. A hidden treasure. DON'T let anyone know! One of the safest communities in the bay. 23 square miles, 12.5 square miles of which is water. 78k+ population - Although they are continuing to build aggressively on the ex-naval base. The best part of the island is that there is only XXXX amount of land so it can hopefully NOT get over crowded. Atmosphere - Beaches - Alameda Beach, Crab Cove, Crown, Encinal, etc. Water sports - Kayak, kite surfing, swimming, jet skiing, boating, etc. Harbor Bay, parks, lagoons, trails, volleyball, tennis, skate parks, dog parks, marinas, cycling, etc. Ex-navy base (1997) - Spirit Alley - Distilleries, breweries, wineries, etc. Too many to name! Annual events - Farmer's markets, fairs, festivals, parades, Blue Angels, etc. Museums, art & culture, etc. Beautiful Victorian homes. Amazing views of SF. 3 bridges and tunnels to get on and off of the island. Near Oakland, SF, Coast Guard Island, etc. Service - Ferries - To SF, Oakland, etc. One of the best ways to travel. Price - Affordable. They have inexpensive and expensive options. Owner Comment - Congrats on your success since 1853.

Alameda is so cool. Everyone I've ever met who lives here always says it's a great place to live,…read moreand everyone I've ever met who used to live here say they miss something or other about life on the island. And what an island it is. Except that it's technically three islands, or portions thereof: Alameda Island, Coast Guard Island, and Bay Farm Island. And I was lying again, because as far as I can tell, Bay Farm Island is not an island. It may have been an island at one time, but it's now more of a peninsula connected to Oakland; it also includes Oakland International Airport or whatever its dumb name is now. And the other fun fact is that the very southwestern tip of Alameda Island is technically part of San Francisco. That's right; when they were drawing up San Francisco's crazy borders, which unlike other Bay Area cities' borders often include all kinds of water nowhere near the land portion of San Francisco, they drew this diagonal line that happened to clip the corner of Alameda Island. That's why San Francisco voting returns always include zero votes for East Bay candidates--it's technically possible that someone could live on that corner and be eligible to vote in San Francisco, but it has never happened. The City of Alameda is so strange and weird and magical and wonderful and fake and real and beautiful and safe and salty and many other adjectives. There's the museum aircraft carrier USS Hornet and all these weird industrial experiments going on on the western end of the island, where the naval air station used to be. And there are all these new homes being developed close by. Then there are the lovely old homes on the island, and the coolest part might be the eastern end of the island south of the High Street Bridge, because these just feel like regular only 1950s and '60s neighborhoods, and then you happen upon Eastshore Drive, and the backyards of very normal-looking suburban houses happen to abut the bay! You already know about the tunnels and the Pacific Pinball Museum--a must visit--from my other reviews. Or you should. go read and click on them. Plus there are some great restaurants out here. And Coast Guard Island is funny; it's part of the City of Alameda, but its only connection to land is to Oakland itself. In order to get to the rest of Alameda, you either have to drive through Oakland to one of the tubes or to Bay Farm Island, or you have to get across narrow Brooklyn Basin somehow. Preferably by boat, I would say, but swimming and helicoptering would work just fine too. Oh, and those weird lagoons are perfectly strange. I didn't know what they were for, and I was annoyed that only the people who owned property near them could use them recreationally, but then I learned that they are partially used for storm drainage retention and water treatment, so those people playing in them probably shouldn't be! How perfect.

Now it's a Papa Murphy. I remember when they were trying to sign me up for a lifetime membership....

City Hall

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Grand St

Bay Farm Island Library

3.6

(10 reviews)

0.8 mi

This library serves Bay Farm Island of Alameda and there is a vote by mail drop box in front. This…read moremakes it very convenient for the voters in this part of Alameda to drop off their ballots and not have to go to the drop box in front of City Hall.

Quality/Quantity - Small local library, nice to have…read more But honestly, is it time for "libraries" to change with the times...? Don't get me wrong, I still like a physical book or magazine rather than an electronic version, but have adapted to both now. Available at this location: Books, movies, magazines, etc. And of course ebooks, streaming, etc. Many community programs, tax services, park passes, see website. Atmosphere - Small local community library, VERY kid friendly. Plenty of amenities inside and outside. Alameda Recreation Center next door, so even more kid friendly. Playground, softball, baseball field, basketball & tennis courts, etc. Safeway for all your food needs. Plenty of parking. Free wifi. Open 5 days a week, see picture or website. Closed Friday and Sundays, don't ask me why? Service - Always good and supportive. Price - Free, thank you. Owner Comment - Thanks for the free local community library.

5/8/24 Bike rack, pump, tools, etc

4/3/24 FYI.

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4/3/24 FYI. Business hours.

Employment Development Department

2.3

(30 reviews)

2.0 mi

It's understandable that the EDD Office will always be busy, but it's frustrating when you can…read morenever get through by phone; no matter if you call very first thing in the morning, throughout the day or towards the end of the day. You will always hear, "we reached our max number of callers." After striking out every single time, I decided to head down to the nearest office-located at Oakland. When I got there around 11am, a sign was up that they gave out the max number of tickets and no more tickets would be given to ensure they could see everyone. Okay, I probably should've gone first thing in the morning or earlier than opening because a man told me he showed up at 8am and still had not been seen. The security guard also stated try showing up around 7-730am because lines form every day. I was told show up early, the office will start numbers at 8am, but the office isn't open until 9am. I don't know about the hours information I was told, but I appreciated the helpful guidance as this is the first time really going through this whole experience. It would be nice if EDD had a better notification system they could publish so people traveling a ways away would know whether to visit or come a different day. What would also be helpful or something to consider, would be expanding telephone hours. I understand this is a State job, but the public demands are big so finding ways to maximize customer service would be nice; thinking outside the box would be good. It would/could also open up telework opportunities and provide employees with different work shifts that may be a better fit for them-which can boost job satisfaction. With that said, Oakland Office was a bust for me. However, I recalled another review I read about someone's not so good experience and how they left Oakland's Office and went to San Francisco's Office. The people in SF were very nice. You have to sign in when you first get there with security and then take the elevator up to the 3rd Floor. You get your ticket and wait. The office was slightly bigger, no need for security on that floor, the employees all had good customer service (you can hear them when they speak with people) and the average wait time was reasonable-definitely no more than an hour considering the type of service offered. My time there was less than an hour; in & out. I have to mention, I showed up there closer to 2pm and numbers were still being given out-no "we can't service anyone else today." The only downside is parking can be a challenge, but that's SF for you. Pay attention to the street signs to make sure you can park. Other than that, I believe you will have better luck and experience at the SF Office if you can't make it to the Oakland Office pretty early! Also, last tip; remember the email you used from your very first claim-even if it was 10 years ago. Any claims after that and your identity verification will be tied to that email. You will need to go into an office to change it or try your luck to get through Online Support to have it changed. However, once the change request is submitted, switching your email is an easy process, with them doing it on the back end. Once converted they will email you with a link and you may need to reset your password. I must note, I didn't get the opportunity to truly see the customer service from the Oakland Office; I'm sure it would've been fine-they're here to help. I just know it's already challenging to be on unemployment or disability, and I wish you all luck-you will need to stay committed to getting through if you need assistance. Last thought: It would be nice to get an overhaul of the EDD system, just like DMV did many years ago. Learning the needs of the many and how to streamline the system & process would be beneficial. Please note, I'm not knocking it or the Oakland Office, but just sharing my experience with you! If the Oakland location doesn't work out for you, try the SF Office.

I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!

Oakland has a ridiculous wait staff and terrible service. San Francisco processes PAID FAMILY LEAVE, FAST SERVICE

Waiting on my turn

Still waiting on my turn

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Alameda Chamber of Commerce

4.5

(4 reviews)

2.3 mi

This Chamber has gone beyond during Covid and really help the business community! Madlen has done…read moresuch a great job with the Chamber. We are blessed to have her in Alameda.

Awesome chamber that has changed the business community for the better over the last few years!…read moreMadlen is a rockstar!

U.S. Army Alameda Recruiting Center

(12 reviews)

2.8 mi

They really care. This is not hype because I been to the ones in Pleasant Hill and Antioch. I'm a…read morevibe person and I never got the vibes from them places that they wanted to help genuinely. Respectfully!!! I still appreciate you all for your services but some people are just better with helping others and are more welcoming. I really get the good vibes from this spot in Alameda. They also help you get your body prepared for Basic Training. Salute SSG Babcock and SSG Apodaca for the opportunity and help that you both do after hours when you don't have to. I will be an American Soldier. Also Free workouts also for the community on Thursdays at 6pm behind the building by the waterfront. Come join or even come cheer others. It's all about supporting people and building relationships as a community. Honestly, It's not even about joining the Army it's just for anyone who wants to continue their health and wellness journey.

We came in to get some information about the army and met SSG Manning…read more He was very welcoming and very helpful. We appreciate all the help and assistance. He went above and beyond to make us feel comfortable. Thank you

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West End Library

3.6

(15 reviews)

3.8 mi

Mostly I am just posting to combat the ridiculous commentary about this library that is dropping…read moreits rating. It is small and old school. It is what it is... and that is fine. It doesn't need to have a huge catalog. When I go there, I'm not looking for something specific. I see what finds me. I quit streaming movies a few months ago. Every time I pop in on my early evening walk they have something interesting on disc. Same with books. I've been introduced to a ton of interesting stuff by being restricted in my choice. To me, that's a good thing. If you need something specific you can head over to the main branch. And comments on it being "old and musty" -- omg, I'm not even going to comment on that. I'm grateful to have this branch in my neighborhood!

All Alameda Library branches are run like loud social clubs by staff. I have never been in a…read morelouder library in my life. It needs a separate building for the children's library, like they used to have in the brown shingle building next to the original Carnegie library. Plus, the visitors are often loud and the library staff make no effort to keep them quiet. Truly, the worst reading environment I've ever known, unlike almost all other libraries I've visited.

Santa Clara & 8th - right at a 51A stop

Interior

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Gender neutral bathroom & water dispenser

Pardee Home Museum

The Pardee Home Museum has been on my radar for a while as one of the few places in the East Bay to…read moreget afternoon tea. I ended up finally booking the garden for a large party this month and was impressed by the experience from start to finish. It's hard to believe that it's entirely volunteer-led! Everyone I met was clearly knowledgeable and passionate about the house, its history, and its preservation. Making a reservation was easy and the coordinators were kind and courteous during the whole process. The day-of place settings were beautiful and the food was some of the best I've had for tea in addition to being generous and variable in servings. There were even some kid-friendly items (including some non-caffeinated beverages) as I had a few young guests in attendance. The tour we had following our tea service was detailed and informative without being boring. The house itself is incredibly preserved and in immaculate condition. It was great learning about the history of the Pardee family and their influence in the Bay Area, California, and beyond. There were some interactive parts too including getting to touch some antique items and listen to some hand-cranked music players. I will undoubtedly be back sometime and highly encourage anyone who likes good food and vibes or learning about local history to book a visit themselves. If you have people from out-of-town visiting, the Pardee Home is an excellent first choice for doing something low-key and private but still touristy.

The Pardee Home Museum (Italianate architecture) was built by the Pardee family. Three generations…read morelived lived there from 1868 to 1981. The last survivor put the home in a trust that is run by a Board of Trustees. It's self-supporting and run by volunteers. The father (made money in the mines, was an eye doctor and a California State Senator) and his son was Governor of California who made the poppy flower CA's state flower; reformed prisons; and established the EBMUD. All furnishings and collections are original and left intact. The tour is about 1.5 hours. Tour was educational and interesting - it covers the entire residence of 3 floors. The tour guide was nice and knowledgeable. She kept the tour intense so you wanted to know more. She gave insights and tibits of the family. All questions were answered. The afternoon tea is delightful. The food is prepared from scratch with lots of love from the volunteers. They were friendly, personable and thoughtful. Since it was the day before Easter, they put some Easter bunny theme to the tea. Just lovely people who made a delcious three course of food assortment. I definitely recommend the tour to learn about Oakland history and to visit one of the last standing historical mansions. Tea was authentic - no crust on the bread :)

Such a wide variety of collectibles

Tons of teapots!

Apricot tarts

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Alameda Naval Air Station

4.5

(17 reviews)

5.0 mi

I grew up in Alameda, I was here when Alameda NAS was an active duty base. It's been closed for…read morenearly 30 years, and now it's called Alameda Point. Area wise, Alameda Point covers about 1/3 of the island, so there's alot of land to develop. The peaceful Alameda of today, is not the same as when the base was open. Navy jets would do laps over the island daily. The jet engine tests would make the ground shake and the roar would wake you from a light nap. In the early 1970's a jet from the Central Valley crashed into an apartment building. My Dad and I ran outside just in time to see a fireball rise over the houses. But the base was a great source of revenue for the city. When a carrier or carriers were in port, Webster Street would be gridlocked with traffic. Traffic couldn't get out of the Tube. That's why they built the Constitution Way flyover ramp. It's to divert traffic away from Webster, and onto Lincoln Avenue. Webster St became a ghost town when the base closed. I had a high school friend who was a Navy Captain's son. He would take us on base and give us tours. The base was well maintained when sailors and airman were there. When they left, it became abandoned and ugly. When I was in College Army ROTC we launched an airmobile operation from the NAS. 65 armed troops in combat gear, boarding a Chinook helicopter to conduct a raid on an imaginary target 300+ miles away. During Desert Storm, jets flew airstrikes from the NAS. Very few people knew that. It has a rich history, and it shouldn't be forgotten. I regret I didn't take a picture of the East Gate before they tore it down.

The Alameda Naval Air Station sprawls across the west end shore…read more Seemingly endless abandoned buildings litter the scape. Some portions have been sold to apartment developers building structures that lack integrity. The empty air craft hangars. The empty NARDAC headquarters. So much military industrial architecture to be observed. Skaters galore, just watch out for base security. They lack any enforcement ability but love doing their job, nothing. I go here to walk my dog and explore the endless labyrinth of streets with names from times gone by.

China Clipper hangar

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Nimitz House

(3 reviews)

9.3 mi

When crossing the eastern span of the San Francisco Bridge, few people realize the history of the…read moremilitary in the area. One specifically, the Nimitz House, hidden just under the freeway on the east side of Yerba Buena island, has an incredible story and history! This house was the final residence of General Chester Nimitz, the leader and architect of WWII Pacific Theater. Simply said, the man whose leadership and strategy was used to win the war and allowed the Allies to proclaim victory. This house is a three story mansion and shows its unique architectural splendor as you approach it. It contains large windows which enabled views of the east bay and if you search the internet, you will see the elegant interior - a fitting home for its resident and his family. Gen Nimitz past away in this home at the age of 81 from a stroke. Unfortunately, California is not maintaining the residence and it has been falling in disrepair. Paint, windows, and the structure are all showing signs of neglect. Don't let its condition stop you from visiting though. Although you can't enter, you can appreciate its history and marvel of the fantastic area and views it provided.

Have you ever fallen into a rabbit hole of discovery on the Internet, only to find yourself, at…read more3am, looking at pictures of seemingly abandoned buildings on islands off the coasts of California or Mexico, which you found by zooming into said islands on Google maps and looking through the posted photos, then wondering who the hell this random guy named Christian is who posted the photos not even five months ago? What is Christian's story, you wonder, as you continue to look through the other attractions of the island, which does not include residential or commercial buildings, only to discover a few hiking trails that lead seemingly to nowhere...but what's this? A campsite with no electricity, running water, or bathrooms? Just a field on an island designated as a campsite, reached by some trail made by a dude with a machete, or something? But despite the lack of these amenities...there are picnic tables! Who decided first that it should be a campsite? Who brought the tables? What are the backstories? I've found some neat places online using this exact technique, and I've been fortunate enough to visit such places. It's cool to stand in the location of such a place after seeing all the pictures online and building it up in your head, and honestly, what makes these places better is when there aren't a ton of people crowding around when you get there, trying to take a picture for their Instagram. Sometimes, like in the case of this house, I do the reverse and come upon a neat building, art piece, or other landmark as I'm out doing other things, then furiously search the Internet for more info on the history. For me, the places that are a bit mysterious are the coolest finds. We came across this spot accidentally; we had gone to see the mission in downtown and stopped to check out Treasure Island on the way back. We drove around a bit looking for a good place to see the skyline, and came upon this very unique bit of Yerba Buena, which is somewhat hidden on the side and requires you take some twists and turns down a side road. Although there is an informational board in front of this house that suggests many people visit this place, the houses are surprisingly well-kept, with all windows intact and walls free of graffiti tags, and things are generally not trashed by garbage human beings. Looking into and around each of the houses, I got the sense that this is an area that is largely unvisited, especially compared to the neighboring areas of San Francisco, and now even Treasure Island. I wanted to do my own digging to see how well-known this weird circle of Victorian-style houses, juxtaposed beneath the modern industrial backdrop of the various overpass-bridges, are to people my age online. The results were interesting. One Reddit post with someone claiming you can rent these out for events. Quite a few articles discussing some cool historical facts, like how the Navy wouldn't let the developers of the overpass build over the house if it would block the sunshine (this house was where Admiral Chester W. Nimitz lived the last years of his life). You can easily see the curve of the overpass, as if someone nudged it out of the way. Not a whole lot more on it, other than apparently Willie Brown (past SF mayor) trying to make it the mayor's ceremonial mansion (god, please don't). Overall, despite not being able to go inside any of these houses, they're kept in beautiful condition by someone I'm assuming to be a groundskeeper, and a stop here is worth it for the view alone. Just don't mind the whizzing and whirring of the cars commuting from above.

Senior Officer Quarters beside the mansion.

Swing in the yard

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Senior Officers housing still stand beside the mansion.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Steven T.

14 years ago

this place is suppose to provide clean up for feces ans control vermin. it took six months to get them to answer the phone and nothing was done. What do these people do. There are 40 plus vermin using me flower bed as an litter box. http://www.jestthefacts.info/med/Breathing.html will they help with the problem? NO! read more

Alameda County Vector Control Services - publicservicesgovt - Updated August 2026

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I love Berkeley transfer station the prices are reasonable and the staff very friendly and helpful…read moreI highly recommend

My first time at the Transfer Station. It's the only place who would accept my broken…read moreunder-counter fridge/freezer due to the freon. The fee was $48 (cash or credit card) which is paid at the drive-up ramp where an attendant greets you. Then you drive over to the Blue Dumpster where you must unload your item just in front of that Dumpster. Unfortunately, there is no one to assist with unloading. Luckily I brought someone to do the lifting. Also, the line was not long so only waited approx 15-20 minutes to be allowed into the Transfer Station drop-off area. Tuesday-Thursdays are listed as less busy.

Newark Animal Control Services

3.0

(2 reviews)

Very rude not professional at all hope not to see this guy ever again. There's ways to talk to a…read moreperson he had no respect. I felt sad and put down. I tried to explain things and he keep putting me down.im not a person thats likes problems all i wanted to for him to hear me out

I just wanted to recognize the good work that animal control performs in my area. This review is…read morelong over due because of their many years of great service and I never made time to write anything. 1.) I had emailed the Newark animal services department about a noisy rooster in my neighborhood that has been bothering my neighbors and me for the past couple of months by crowing non-stop at 5am to sunset. Within 1 week, no more rooster noises! I could not be happier! 2.) I live near a Newark park and I regularly see the animal control truck patrolling the area making sure that animals are on leashes so that the small kids in the area are safe from badly behaving dogs. Thank you so much for making my Newark neighborhood great!

Covenant House California

3.3

(16 reviews)

When I moved out they did not let me grab my things instead they put my things in bags and told me…read moreto come pick them up when I got there i did not get all my things back. They did not give me my laptop and other valuables. Coincidently all my brand name clothes was not given to me either when asked where the rest of my things were I was told it was not in the room. I was not compensated in any way they didn't even try to find my things I lived there for almost 2 years. I gave them a list of my things all they did was give me two bags and basically told this is all you get. They are horrible!!

2 members of Covenant house plopped their table in front of our business without even asking for…read morepermission, harassing our customers. When we asked them to move he said and I quote " ....or else what?" We had to call the police to get them removed for trespassing. This is an open police report with Glendale PD in Glendale AZ if anyone wants to research it. I tried to contact William Bedrossian himself but crickets. BUT WAIT there's more. The employee was then soooo upset he leaves us a bad yelp review. Well 1 good turn deserves another

Rockridge NCPC

Just went to my first Rockridge NCPC meeting. This is a branch of the Neighborhood Crime Prevention…read moreCouncil. They meet at the library once a month with representatives of the police and are a great resource to learn about crime and safety in the Rockridge area, as well as a venue to talk to actual beat police about concerns about safety. Robberies and burglaries appear to be on the rise in this great neighborhood and a strong community that knows their neighbors is one way to reduce incidents in the area. Recommended to all residents of Rockridge. I met some neighbors, learnt some interesting details about how to reduce likelihood of becoming a target, got recommendations on safer ways to commute home.

Civil Air Patrol, East Bay Cadet Squadron 18

(2 reviews)

I had the pleasure of attending a Training Leaders of Cadets (TLC) class at squadron 18 this past…read moreweekend. My class and experience at squadron 18 can be summed up with one word; OUTSTANDING! Thank you both seniors and cadets for a great weekend.

Amazing place to make friends and learn about leadership, aerospace, discipline, and military…read morecustoms. I am honored to be apart of this squadron and would seriously recommend coming to a meeting to see what it's like! Go Firebirds!!

Alameda County Fire Department Station 7

We had a scare at our home the other day when we started smelling a burning rubber smell in our…read morelaundry room that we couldn't identify. We panicked and called the fire department, asking them if they can come take a look. 3 minutes later, they were in front of my house in a big fire truck! The smell kind of went away, so they weren't able to find the source. I was somewhat expecting them to chide me for a false alarm, but they kindly told me what the next steps are and not to hesitate to call them back if the smell reappears. They were very kind and professional, and literally heroes in all sense of that word! We are so appreciative that they are in our community, ready to answer a call at any time!!

CDTFA - Oakland

(2 reviews)

It's been 2 long days that I've been trying to apply for my sellers permit. I was having an issue…read moreputting my federal tax ID number. I had to call CDTFA to assist me. They assisted me and Sergio and Patricia were patient and very informative when helping me resolve my issue. Thank you to them and I hope they have a great day. God bless.

I had started a new business (actually it is my teenage son's business) and had to first get…read moreseller's permits and later file and pay CA sales use taxes. I was nervous and intimidated with talking to any government entity dealing with taxes-just because it seems nerve-racking! However, with the many questions and things I had to do dealing with the CDTFA, I have had great people that have been very helpful. They helped me navigate through the processes and were so informative. They made you feel comfortable and were friendly. I recently had one that helped me through the process of paying the taxes online with me and told me she will personally keep an eye out that my other payment won't go through accidentally, since it did not go through the first time (think that was the CPA's end where it went wrong).And I know this is tax season for businesses and they are inundated with calls, but the agent still called me back to help me step by step, which I greatly appreciated! So I am surprised that a government office especially one that deals with taxes, was so good and competent and only wanted to help and was friendly and patient! So I am putting this out there, so other new business owners won't be intimidated like I was and know that they will help you greatly! I was impressed by the people working there! Kudos to them!

San Mateo Fire Department

My toddler got locked me out of the car after I buckled him in. I have no idea how it happened. I…read morewas terrified. Called 911 and they connected me to SMF. Those sirens were the sweetest sound I've ever heard. They were there within 5-6 minutes of my call. Super calming and used great tactics to get my husband and I to relax a bit. They got in by jimmying the doors so no broken window, yay. I am so thankful.

Alameda County Fire Department