Nice clean well run facility, but rent is way over priced for the area. Latest rate increase over…read more30%.

I was locked out of my unit on accident and the district manager came to my rescue !! This company…read moreand the people working for them have been so accommodating and professional !!!! I can't recommend them enough !!!

This has been by far the best place I could ask to store my belongings. Ms. Shelly who works in the…read moreoffice is just the sweetest woman I've ever done business with. Her heart is really in it and has gone above and beyond to insure I keep my things. Consistently contacting me and staying connected to keep me updated on my rent and even at the times of my roughest points, when I was not able to pay. She always made sure to handle me with care... provide me with all my options, and always empathized...making it clear that she genuinely cared. Her approach was in such a way that made the troubles of my life truly lift off my shoulders, even if for a couple seconds....all the while my life was falling apart. We work hard for our things and this is the kind of service that we should receive everywhere... especially while paying money trusting it's safety... our home and at times all we have!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

We had a three-man team move items out of our two storage units and then consolidate the remaining…read moreitems into one of the units so we could stop renting two. Then they delivered what we needed to our house. They arrived exactly on time and all of them worked very hard. All three were extremely kind and patient--we had to open several boxes to see what was inside since our previous movers did not label them properly. One thing that stood out was the excellent teamwork among the three guys. Highly recommended and we plan to hire them again when our house renovation is complete and we can move everything else in.

Kenneth was upfront and honest about possibly needing more trucks to do the move in one trip. I…read morebooked with him based on that. Where it turns south is when I asked if another date was available, he said yes, I said I'd get back with him to confirm a change if needed, I never got back to him about changing the date. So I was surprised to receive an email saying my date was changed to the unconfirmed date I asked about and my original date now being gone. I asked for a refund on the deposit as it was not a mistake on my end that the date changed and he said it was non-refundable. Your mileage may vary with the company.

Clean and easy to rent storage unit who really care about their customers experience. Highly…read morerecommend for anyone in Seguin.

From the owner: Come check out our self storage facility Seguin, TX. We have a variety of storage options for any…read moreof your storage needs. Give us a call today or reserve your unit online!

Unless you want to store items with little or no value, avoid this place like the plague. My…read morestorage unit was burglarized & ransacked. Police & insurance had to get involved. The policeman seemed skeptical. What are the odds? The surveillance camera covering my unit was 'having technical difficulty.' (wasn't working) There just happened to be a hole in the fence-- also not covered by surveillance. Someone just happened to know the gate code. He said they get a call about every one or two months about this place. His advice: shop around & find a different location. To add insult to injury, read the fine print if using their "CubeSmart" insurance. If understood the payoff correctly, $2,000 is the maximum they'll pay for your $12.50 a month. Finally the 'hardened' locks they sell you. The shank of the lock is shiny chrome plated pot-metal -- not hardened steel. If the cop is to be believed, thieves use a small grinder and can through through the lock pretty fast.

I have had several cubes in multiple stores over the last 10 years, this location was the first to…read morefail to provide world-class customer service, From the moment of signing contracts, to the moment of resignation, they did the complete opposite. I'm particularly referring to the general manager Dale. Hire better CubeSmart. Hire better.

My experience with Extra Space Storage was 100! It is safe, well maintained and clean. The office…read morestaff is great. Their professionalism, knowledge and willingness to understand and provide excellent service has been unmatched. If you need a space for any reason consider them. I had one since I moved across country, then kept it for 'odds and ends'' extra space. God bless you Ursula and thank you!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Although I decided not to rent there, I would love to shoutout Tiffani. She not only answered my…read morequestions but even during the tour she was very thoughtful, respectful and honest. I was glad she is very knowledgeable about the storages and also what could fit inside and what couldn't. She by far went above and beyond to try and answer the questions I had as well as assist in any future business.

So far so good, but my rating could change depending on how the entire experience turns out. I…read morewould rather not change it but will have to see. Had to get a rental unit for my bro. I placed the order over the phone. Got a unit with doors opening on either side. Was told it was cheaper. Once I got there, I had to buy an additional lock! I said but I'm not gonna use it, Mgr said its our policy. Wtf would've been nice to know over the phone! Unit was clean, spacious. Guy helping us was super friendly and funny with a lot of personality and even let us borrow his hand truck! I know I'm supposed to rent those, but we had one in the bed of our truck and he let us use his just to unload since our tire was flat. All in all, I suppose this is what a storage unit should cost, but I felt like the cost just kept going up. Would I rent from them again? Not immediately, we'd check out their competition first for who has the best price given!