I am disgusted with the service and very disappointed with the way I've been treated. Dr Rosen has…read morenever acknowledged me as a patient and anytime I had questions regarding my treatment it was like I was a bother to him to ask questions. You get a happy office when you sign up but as soon as you have questions or don't feel like you're being treated properly they'll do anything to brush you off. Waste of my time and money. The worst part is I know they do not care at all because they've already been paid! Now I have to continue treatment all over again and pay all over again somewhere else.

I was a patient about three years ago. I walked in inquiring about braces for my teeth and then…read morewas introduced to one of the office managers who handled the insurance side of it. I told her I had GEHA so she called GEHA and got me preapproved. The next step was the x-rays and of course this information was sent to GEHA and I paid my detectable after that. I found out 1 year after a received my aligners that Dr. Rosens office sent me a text which I received 7:00 PM that I owed the remaining amount for my aligners. I called his office the next day ask what was up. I was told that my aligners were not approved, and they ask me to call GEHA which I did. GEHA told me they never approved me. Dr. Rosens office gave me a discount, so I went in and paid it. The crappie thing is they never admitted they made a mistake or even fallowed up with GEHA when it was denied first time. His billing practices are misleading and deceptive, and it ended up costing few thousand dollars. They made an appointment for me for a one-year fallow up which I mediately put the info in my calendar on my phone. When I went to my appointment, they told me they me I did not have one but did let me stay to see Dr Rosen.

Awesome service and great staff! Thank you everyone who helped me today, I'll definitely refer my…read morefriends to this company!

Horrible !!! The doctor isn't very kid friendly and the assistants are either not trained correctly…read moreor just don't care , way to rough on a child and really crappy work for the amount we have to pay out.

Over the past 10 years I have tried several on-line MAD devices (mandibular advancement devices)…read morethat I either purchased through Amazon or had professionally made by a dentist. However, the ones from Amazon were usually uncomfortable, fell apart quickly, and didn't fit quite right, and the professionally made one was fairly cheaply made, hard to maintain, and VERY difficult to get replacement parts for (plastic spacer bands unavailable). So, although I was VERY skeptical at first, I tried a new professionally made device from Alan at Samurai Sleep. Although they are expensive (around 6K....hence my skepticism!!) mine was fully covered (100%) by Medicare and my secondary insurance (UHC). The quality of the materials used is huge (just like a professionally made denture) and the effectiveness is huge (I am able to sleep better than I have at any time in my life!!!). So, if you are considering getting a MAD device instead of a CPAP machine (a no-brainer for me!!!) I highly recommend getting one through Samurai Sleep. Also, Charity (the office manager) makes the whole process (especially the interface with the insurance companies) very easy and they all are super easy to work with. Very Highly Recommended! Also, if you have further questions, I would be happy to answer them from a customer's perspective.

From the owner: Alan P. Kawakami is an orthodontist serving children and adults in the Sierra Vista, AZ area for…read moreover 30 years. We specialize in patient comfort and always work to ensure that our clients feel well taken care of. We offer orthodontic services for: Children Adults Cosmetic braces Invisalign braces Our office is a provider for Concordia and Delta Dental Insurance. We also have individual payment plans available. A referral is never needed and we welcome transfer patients. Our goal is to provide you with the best possible oral health. Orthodontics is a large part of keeping your mouth healthy, and our experienced staff is always ready to assist you with any questions you might have. Call Alan P. Kawakami today for exceptional dental care.

We have been going to CERO Dental for nearly 8 years, and have had nothing but excellent service…read morefrom very caring providers. During that time I have had routine x-rays and cleanings performed, along with a full mouth teeth whitening treatment, two extractions, and replacement of all my mercury amalgam fillings with composite fillings. She even saved one of my teeth by building it up and then correcting my bite. My husband has also had cleaning, x-rays, an extraction, and fillings done. The office is clean and modern, uses sterile, disposable tools, and high pressure water, ultrasonic scaling for cleaning teeth. The panoramic x-ray machine does 360° images with you just standing still in one place. Agree with everything the first poster described. Pricing is very reasonable, bring cash and either USD or pesos accepted. They will also work with you on payments and give written estimates upon request for extensive work like implants and dentures.

My friend went here for dental work very friendly places and very nice employees. We had walk…read moreacross the border very nice easy

I am completely blown away by my son's progress, and it's only been two months!…read moreThis is my second son to receive orthodontic treatment at Leber, and I couldn't be happier with our experience. Other orthodontists we consulted told us he would need a spacer and/or teeth pulled, but that wasn't the case at Leber. His smile already looks amazing, and I know it's only going to get better! One thing I especially love is how simple and easy the check-in process is. It has actually been a great opportunity for my teens to build their independence and confidence with doctor's appointments. They can walk themselves in, check in on the iPad, have their routine appointment, and even schedule their own follow-up around their school schedules. It's such a small thing, but I love that they're getting to practice these real-life skills in an environment where they feel comfortable. We've had such a great experience with Leber!

Leber was absolutely great with my daughter and her care! Easy to make appointments, quick…read moreresponse to text message questions and always so pleasant!

I couldn't be happier with my experience at "Ortodoncia Avanzada" from the very first consultation…read moreto the final appointment, the entire team was warm, professional, and incredibly knowledgeable. Dr. Enrique Moreno took the time to explain every step of the process and made sure I felt comfortable and informed the whole way through. The results speak for themselves--my smile has never looked better! The office is always clean, modern, and welcoming, and the staff truly goes above and beyond to accommodate scheduling and answer any questions. I actually looked forward to my visits! If you're considering orthodontic treatment, I highly recommend "Ortodoncia Avanzada". They combine expert care with a genuinely caring approach. Thank you for making my smile transformation such a great experience! -Jessica Quiroz

I recently realized that I forgot to write a review about this golden find in Nogales. I was a late…read morebloomer in starting my braces experience, so expense was a big deal for me. I heard about Dr. Moreno from my dad. He spoke very highly of him and his office so I went with him. Now don't get me wrong, going to an orthodontist office in a different country was a bit nerve wracking for me. I live in Arizona so it wasn't a bad drive at all, just about an hour or so away and the walk across the border was just a small 5 minute walk. It was actually very exciting my first time going I was able to see the uniqueness of Mexico. The second you step into this office though it was like I stepped right back into one of the orthodontist offices in Tucson. The place is spotless, and I mean so clean you can see your reflection on the marble walls. It was so fancy as well with marble everywhere and flat screen TVs, the kids area has an array of tablets set to a counter with chairs and a bunch of games on them. The couches are comfortable with plenty of magazines also in English for some. He lady at the desk was very welcoming and spoke good English. And they have a neat set up where you walk up to a computer to check yourself in. The doctor did a consult with me and he was very professional and paid very close attention to detail from my X-rays. He explained to me all of his plans for how to get my teeth to look the best. He had very neat graphics on his computer that showed how my teeth would move. He even fixed he proportions of my jaw with small comfortable titanium screws. (I didn't even know that was possible). The staff was all so nice even the ones who couldn't speak much English were very patient with me and very nice. The big room where the doctor works on your teeth is very comfortable and he talks to you the whole time ensuring you are comfortable. I do recommend going as early as possible if you have to cross the border just because the line to cross the border back to Tucson is very short in the mornings on weekdays. I almost forgot to mention how great his prices are, very affordable monthly payments! And much less expensive than Tucson. I love my smile and get compliments on it all the time I couldn't have gone to a better orthodontist. He gets all of my recommendations!

I find the other poor reviews on this site as petty. Insurance and phone call problems warrant a 1…read morestar review? I have had the best of care from Dr. Hales. Two implants, crowns, a bite guard, no insurance problems, an infection that he managed with the ultimate care. I recommend him.

I have called this office twice within the last two weeks. No one has called me back regarding a…read moremouth guard. I have dental insurance, which I indicated in the message. It concerns me that business are so lax when it comes to returning calls.

Very good experience overall. I have not seen a dentist in 20 plus years because I'm horrified of…read moregoing in general. Unfortunately I need many implants because of neglecting to go based off a bad experience as a child. I drove from Tucson for services based on cost in the states, everyone I spoke to was very polite and was intrigued by how friendly and polite they are to each other, seemed like a very fun environment for the employees. Which added to the great experience for me as a patron. I was horrified it was doing to hurt like you know what, but ends up they made it painless, then the aftercare even more painless. I would HIGHLY recommend laser dental, in fact I already have recommended my manager and several other coworkers. If you want great service, excellent care and no pain go to laser dental Nogales and save yourself the money for better care then you will receive in the states.

I have been a patient of Dental Laser for 5 years. Prior to having heart valve surgery I asked if…read moremy dentist could complete a required form for this surgery. The form confirms X-rays completed in last 6 months and has a yes or no check box indicating no active infections. Had X-rays and a teeth cleaning on May 1st and then came back on May 22nd with the understanding this form would be take care of. See email below From Dental Laser: Hello Angie, I spoke with the doctors involved in your treatments, Dr Angelica told me that the responsible for the authorization form for your surgery will be Dr Sanchez; he wants to see you in order to fill out the form, we can move your appointment with him on 5/22 from 10 to 9:30 so he can have more time Ivan S. Dental Laser Nogales, Customer Care Specialist On May 22nd Dr Sanchez was unwilling to complete this form telling me that this can only be done by a specialist. I spoke to the office manager Jose and he told me all specialists were busy. Dr Sanchez agreed that I have no infections but wasn't comfortable checking the "no" box on the form. (!!??) Dental Laser is not confident enough to stand by their dental evaluations. I would not had make a trip to Nogales from Tucson if Dental Laser was honest when I asked about having this form completed. Dental Laser should have just stated we cannot complete the form instead of leading me on. Now I had to spend $100 to see another dentist in Tucson and take time off work. During this visit the Tucson dentist found a cavity (which Dental Laser MISSED) so total cost $400. Dental laser should pay this amount but I know that Dental Laser DOES NOT DO THE RIGHT THING. Dental Laser, pretty on the outside, decayed on the inside.