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    Alan Strike Aquatic and Squash Centre

    4.0 (1 review)
    Open 7:00 am - 10:00 pm

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    7 years ago

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    Life Time - Welcome to the Club

    Life Time

    2.9(27 reviews)
    27.4 km

    Amazing place, very happy and friendly staff that are always welcoming, an insane amount of…read moreamenities and they just keep adding more. If you have kids this place is a no brainer for my family of four it is cheaper then part time daycare for 1 of my kids. There are so many classes and all of them have trainers that make the classes fun and inclusive to all abilities and training levels. The gym is huge with tons of equipment and it is the only gym where equipment is ever fixed or replaced quickly and efficiently not that machines go down very often. Everyone is just so happy here and who can blame them it feels like a luxury country club and the outdoor space in the summer feels more like your on a beach resort. The whole place is always clean and well maintained. If you are thinking about booking a tour, do it. It is worth every penny.

    ifetime review The…read moreWORST customer service I have EVER experienced... I'm not a member but you would think the front desk staff, Menka would treat me fairly, with decency and respect. I have been purchasing smoothies at the Lifetime Ajax location for YEARS, not everyday but on the odd occasion... mind you their smoothies are hella expensive but sooo good, so I don't mind to splurge as a paying customer. As of recently I've been repeatedly harassed, taunted and embarrassed by Menka (the front staff) in front of members of the club. Menka gets to pick and choose when I can and can't enter the facility... EVEN after I have spoken to numerous managers who have expressed that YES, though I am not a member I can still enter the facility for a snack at the Life cafe or even a spa treatment. Yesterday, I was accused of being aggressive and angry. Characterized as a hostile, ill-tempered individual in front of many members. Why would I be aggressive and angry when I've been told on numerous occasions that I'm allowed to be here? As a black women to be told your being aggressive and angry when you are simply trying to get clarification on a policy is a harmful, persuasive stereotype. Like everyone else I am entitled to express my concerns in a respectful manner and recognize that treating people with respect, dignity and understanding is the best way to get your point across. I cannot believe they have individuals representing their company and talking to potential members or ANYONE like that! I would hope she would want to deescalate the situation instead of making it worse with the false accusations and name calling, especially while she is STILL working on the floor. I have over 20+ years in customer service and I'm very aware of how to de-escalate customer issues. I too work in the yoga/fitness industry as well as the financial sector and so I am very knowledgable of how to speak to others. She needs major training to alter her bias behaviour, remarks and how to promote inclusivity, so that she can represent the company at their high standards OR find someone else who doesn't have a chip on their shoulder over a smoothie and who can manage the front desk engagement. If I could give NO star, I would honestly speaking, but during my visits, Linda and Ryan have made a powerful impact on my experience. I do want to thank them for their generosity and for coming over to console me when I was tearful, and emotionally exhausted from repeatedly explaining myself. I know where I am welcomed, and I am not welcomed at Life Time even if it's as small and insignificant as a smoothie, how she treats people at the front says a lot. When asked for an apology, Menka stated" I'm sorry YOU feel I was rude. That wasn't my intention." That's who they have working the front desk. That's the apology given, after she verbally assaulted me and embarrassed me in front of members. Unbelievable

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    Life Time
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    Whitby Civic Recreation Complex

    Whitby Civic Recreation Complex

    3.0(2 reviews)
    21.2 km

    The facilities are ok…read more However, it took exactly five weeks for the aquatic coordinator to submit the information about the lifesaving society course my child completed to the Lifesaving Society. (I called the Lifesaving Society to get the exact date of the submission.) As a result, the next lifesaving society course was not approved. It took me multiple calls to the Lifesaving Society and the City of Whitby. I will not return to the city of Whitby for other courses.

    Because this establishment is owned by the municipal government it is always well maintained and…read morekept aesthetically up-to-date. It has a nice-sized pool, large enough locker rooms, hot tubs, and saunas. It has a decent number of rooms in which classes are held and the lobby is pretty nice. I am not a fan of the avid disuse of the lower floor, however: it seems like a waste of space into which expansions could be made. I happen to use the health club- the gym- part of the building the most, so speaking from experience, that is where I'm taking a star off. Though the vast majority of the staff members/personal trainers are amazing people- particularly Leo- many could afford to learn a little more about working with the public. When it comes to equipment and space, there is even more room for improvement, for the health club. Most of the free-weights are pretty old, and despite quasi frequent updates, they are usually only to the machines. This is great for beginners and the elderly members of the health club, who seem to gravitate towards machines, but for the younger/more experienced members of the club that use free-weights and barbells more often, it would be nice to see some new purchases. Also, some more space would be useful, as in the past, the club has gotten rid of some useful equipment in an attempt to make more room. It should be noted that the maintenance staff and the majority of the receptionists are delightful people. I very much like how exceptionally affordable the health club is. A gym membership, personal training, swimming lessons, etc. are all amazingly economically feasible.

    LA Fitness

    LA Fitness

    2.1(18 reviews)
    15.0 km

    Having attended Premier Fitness in 2012 and then continuing at same location when it turned into LA…read moreFitness I've been a member of this gym for 14 yrs. This is the worst management I've ever seen. The place is incredibly dirty. The worst class schedule. Unfairness with the machines where someone can get off a machine and "stretch" forever while others are waiting for the machine. Ridiculous. Shoneika and Ana are totally incompetent managers. Shoneika is incredibly rude.

    Dear LA Fitness Management, I am writing to formally express…read moremy dissatisfaction and frustration with the extremely unprofessional and inefficient administrative service I have experienced at your facility. The lack of proper communication, disorganized processes, and repeated errors in handling basic administrative matters have not only caused significant inconvenience but also resulted in undue stress and what I would consider harassment. Despite multiple attempts to resolve issues through the proper channels, I have encountered persistent delays, unreturned calls/emails, contradictory information from staff members, and a general lack of accountability. This level of service is unacceptable from a national gym brand and has severely impacted my confidence in your organization's ability to manage member relations effectively. It is disheartening that instead of focusing on my fitness goals, I am forced to deal with recurring administrative headaches due to no fault of my own. I urge your management team to take this matter seriously and implement corrective actions to prevent similar experiences for other members. I request that my concerns be addressed promptly, and I expect a formal response outlining the steps LA Fitness will take to improve its administrative practices and ensure respectful treatment of its members. You have charged me membership fee twice by tapping my dad's debit card twice, saying the system/computer was slow When I showed you screenshot taht my dad TD bank statement clearly showing $ 224.85 was withdrawn twicw-June 5 and June 6, 2025--you just brushed it off as "nothing is showing on our end--contact head office You also took anuual fee of $ 77.97 Then you took monthly fee of $ 56.49 - 2 times , $ 56.49 , July 7 and Aug 6 When my dad disputed the doubly charging membership fee to TD , and his second amount $224.85 was returned, you messed up my membership in your computer Now I vannot go to the facility as TD has stopped the pre authorised payment to LA Fitness, my dad no longer has faith in LA Fitness and you are not allowing me in your facility I have spent $ 415.80 in just 2 months , all down the drain

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    LA Fitness

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    Alan Strike Aquatic and Squash Centre - communitycenters - Updated June 2026

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