Very good! They even had a restaurant but I did not like how they never warm up the waterread more

yesterday, July 13, 2025, I checked the website and went for the lane swim for 7pm. when I got…read morethere I saw a long line of leisure swimmers. staff were huddled inside the building. I found out they were going to split the swim into both leisure and lane but only give lane swimmers 3 lanes in the middle of the pool. hardly enough. I asked why this wasn't put in the alert section of the website (which I checked before leaving). just apologies, no reason given. Then they didn't allow anyone in at the dedicated start time. There was no communication by staff to the long line of heat exhausted swimmers waiting and not knowing what was going on. In the private sector, managers would be fired for this nonsense.

A lovely conservation area with a nice trail along Lake Ontario. We were in the East End and…read moredecided to check out a nearby park after our very generously portioned lunch from Lamanna's. The entrance fee is per person, but so worth it as it goes into preserving this greenery. While walking the trail, I saw a nice patch of Trilliums. The grounds are well-maintained and perfect for anyone looking to have a leisure walk. Would love to come back to explore further. Good for: Exercise, Hiking

Such a cute little spot to relax, refresh and recharge. Cute spot to I've a picnic, great views…read moreoverlooking the water. Finding the entrance was a little tough but once you get into the park so many different options of where to go. The pool and splash pad were not open due to Covid19.

Out of all the pool stores in Whitby/Oshawa that I have been to, Tav Pools has been the best by…read morefar. They are very professional, courteous, and responsive and earned a loyal customer. They have opened an closed our pool for a couple years as well has provided very detailed and easy to follow instructions of how to balance the chemistry in the pool. The Owner and all of his staff have been extremely helpful and remember us year over year. I highly recommend Tav over their competitors

I've been a customer of Tav Pools for years, and Tav and Frank always delivered outstanding…read moreservice. Since the sale of the business, the customer service has noticeably declined. I recently purchased equipment from the store, and when I needed help with an issue, the new owner redirected me to the manufacturer instead of attempting to troubleshoot or assist. His staff also gave me the runaround rather than trying to resolve the problem. I ultimately had to call someone else to fix it. If you're buying equipment here and are told it comes with warranty and support, be aware that the level of service is no longer what Tav and Frank once offered. Unfortunately, I would not trust this pool store anymore, and there are plenty of reputable pool companies in the Durham area that still value their customers.

The pool shallow end is really great good deepness and a lot of space there are 2 other shallow…read moreends one is a kid area or whatever and the other one is a hot tub its really good and the deep end OH MY!!! the deep end has a DIVING BOARD SLIDE AND ITS 15 FEET and the deep end has a shallower spot to chill in such a great pool wow.

Playing on water slides is my version of an extreme sport, and in my hood you can participate in…read morethe x games for free. That's right, Alex Duff is open until 8pm and it's completely free. This pool has a baby area, a winding shallow end, a deep end with a diving board and another shallow end that acts as the outpost for the best free water slide in all of the land. A tall, yellow winding water slide that can make a grown woman squeal with childish delight. Beyond all of this, the deck is huge with equal parts shade and sun and a lovely mixture of families and adults. It's far less busy than the pool at Bathurst and Dundas. Crap, I probably shouldn't have written this review, but it's OK, I'll share...

This was a great community that we could have different sports here. We were here for my kid's…read morerecreational swim. The community center was big and included many different sports, even the hockey game. There was a separate building for Tennis too. There were 2 big swimming pools. One for adults and one for kids. The kids pool is warmer than the adult one. There is a massage pool on the side corner. Parent can view onsite. We live a bit far away, but the schedule for parent and tod is pretty good here. We like to come here.

Great place to hang out and get work done - lots of quiet space in the library. The rink is cold -…read moreas it should be - bring a sweater.

Amazing place, very happy and friendly staff that are always welcoming, an insane amount of…read moreamenities and they just keep adding more. If you have kids this place is a no brainer for my family of four it is cheaper then part time daycare for 1 of my kids. There are so many classes and all of them have trainers that make the classes fun and inclusive to all abilities and training levels. The gym is huge with tons of equipment and it is the only gym where equipment is ever fixed or replaced quickly and efficiently not that machines go down very often. Everyone is just so happy here and who can blame them it feels like a luxury country club and the outdoor space in the summer feels more like your on a beach resort. The whole place is always clean and well maintained. If you are thinking about booking a tour, do it. It is worth every penny.

ifetime review The…read moreWORST customer service I have EVER experienced... I'm not a member but you would think the front desk staff, Menka would treat me fairly, with decency and respect. I have been purchasing smoothies at the Lifetime Ajax location for YEARS, not everyday but on the odd occasion... mind you their smoothies are hella expensive but sooo good, so I don't mind to splurge as a paying customer. As of recently I've been repeatedly harassed, taunted and embarrassed by Menka (the front staff) in front of members of the club. Menka gets to pick and choose when I can and can't enter the facility... EVEN after I have spoken to numerous managers who have expressed that YES, though I am not a member I can still enter the facility for a snack at the Life cafe or even a spa treatment. Yesterday, I was accused of being aggressive and angry. Characterized as a hostile, ill-tempered individual in front of many members. Why would I be aggressive and angry when I've been told on numerous occasions that I'm allowed to be here? As a black women to be told your being aggressive and angry when you are simply trying to get clarification on a policy is a harmful, persuasive stereotype. Like everyone else I am entitled to express my concerns in a respectful manner and recognize that treating people with respect, dignity and understanding is the best way to get your point across. I cannot believe they have individuals representing their company and talking to potential members or ANYONE like that! I would hope she would want to deescalate the situation instead of making it worse with the false accusations and name calling, especially while she is STILL working on the floor. I have over 20+ years in customer service and I'm very aware of how to de-escalate customer issues. I too work in the yoga/fitness industry as well as the financial sector and so I am very knowledgable of how to speak to others. She needs major training to alter her bias behaviour, remarks and how to promote inclusivity, so that she can represent the company at their high standards OR find someone else who doesn't have a chip on their shoulder over a smoothie and who can manage the front desk engagement. If I could give NO star, I would honestly speaking, but during my visits, Linda and Ryan have made a powerful impact on my experience. I do want to thank them for their generosity and for coming over to console me when I was tearful, and emotionally exhausted from repeatedly explaining myself. I know where I am welcomed, and I am not welcomed at Life Time even if it's as small and insignificant as a smoothie, how she treats people at the front says a lot. When asked for an apology, Menka stated" I'm sorry YOU feel I was rude. That wasn't my intention." That's who they have working the front desk. That's the apology given, after she verbally assaulted me and embarrassed me in front of members. Unbelievable

The facilities are ok…read more However, it took exactly five weeks for the aquatic coordinator to submit the information about the lifesaving society course my child completed to the Lifesaving Society. (I called the Lifesaving Society to get the exact date of the submission.) As a result, the next lifesaving society course was not approved. It took me multiple calls to the Lifesaving Society and the City of Whitby. I will not return to the city of Whitby for other courses.

Because this establishment is owned by the municipal government it is always well maintained and…read morekept aesthetically up-to-date. It has a nice-sized pool, large enough locker rooms, hot tubs, and saunas. It has a decent number of rooms in which classes are held and the lobby is pretty nice. I am not a fan of the avid disuse of the lower floor, however: it seems like a waste of space into which expansions could be made. I happen to use the health club- the gym- part of the building the most, so speaking from experience, that is where I'm taking a star off. Though the vast majority of the staff members/personal trainers are amazing people- particularly Leo- many could afford to learn a little more about working with the public. When it comes to equipment and space, there is even more room for improvement, for the health club. Most of the free-weights are pretty old, and despite quasi frequent updates, they are usually only to the machines. This is great for beginners and the elderly members of the health club, who seem to gravitate towards machines, but for the younger/more experienced members of the club that use free-weights and barbells more often, it would be nice to see some new purchases. Also, some more space would be useful, as in the past, the club has gotten rid of some useful equipment in an attempt to make more room. It should be noted that the maintenance staff and the majority of the receptionists are delightful people. I very much like how exceptionally affordable the health club is. A gym membership, personal training, swimming lessons, etc. are all amazingly economically feasible.

Having attended Premier Fitness in 2012 and then continuing at same location when it turned into LA…read moreFitness I've been a member of this gym for 14 yrs. This is the worst management I've ever seen. The place is incredibly dirty. The worst class schedule. Unfairness with the machines where someone can get off a machine and "stretch" forever while others are waiting for the machine. Ridiculous. Shoneika and Ana are totally incompetent managers. Shoneika is incredibly rude.

Dear LA Fitness Management, I am writing to formally express…read moremy dissatisfaction and frustration with the extremely unprofessional and inefficient administrative service I have experienced at your facility. The lack of proper communication, disorganized processes, and repeated errors in handling basic administrative matters have not only caused significant inconvenience but also resulted in undue stress and what I would consider harassment. Despite multiple attempts to resolve issues through the proper channels, I have encountered persistent delays, unreturned calls/emails, contradictory information from staff members, and a general lack of accountability. This level of service is unacceptable from a national gym brand and has severely impacted my confidence in your organization's ability to manage member relations effectively. It is disheartening that instead of focusing on my fitness goals, I am forced to deal with recurring administrative headaches due to no fault of my own. I urge your management team to take this matter seriously and implement corrective actions to prevent similar experiences for other members. I request that my concerns be addressed promptly, and I expect a formal response outlining the steps LA Fitness will take to improve its administrative practices and ensure respectful treatment of its members. You have charged me membership fee twice by tapping my dad's debit card twice, saying the system/computer was slow When I showed you screenshot taht my dad TD bank statement clearly showing $ 224.85 was withdrawn twicw-June 5 and June 6, 2025--you just brushed it off as "nothing is showing on our end--contact head office You also took anuual fee of $ 77.97 Then you took monthly fee of $ 56.49 - 2 times , $ 56.49 , July 7 and Aug 6 When my dad disputed the doubly charging membership fee to TD , and his second amount $224.85 was returned, you messed up my membership in your computer Now I vannot go to the facility as TD has stopped the pre authorised payment to LA Fitness, my dad no longer has faith in LA Fitness and you are not allowing me in your facility I have spent $ 415.80 in just 2 months , all down the drain