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    Alan's Auto Sales

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    7 months ago

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    Sid Dillon - Sid Dillon O Street Lincoln Nebraska

    Sid Dillon

    (6 reviews)

    Very surprised and happy with our experience buying a used care from Sid Dillons at O Street. We…read moreneeded a reliable used vehicle for our high school triplets, on a budget. We had been buying only new for years, after our poor college days, so had forgotten how hard it is to not be just buying someone else's problems... Checked many private ads and a couple of other used car dealers. Thankfully we took the hottest prospects to a mechanic to be checked before purchase, there were really major hidden problems with all that seemed like we wanted... The really scary ones were some of the second-tier used car dealers... after learning how these cars get on these lots, it is amazing that most could be safely or reliably driven off the lot. I have developed a lot of trust concerns with car dealers over the years, both new and used. It has always felt like you needed to be armed going in, to try to protect your wallet either for service or a sale. But we decided to stop by Sid Dillons, and worked with Chuck. A super friendly guy, very honest with any questions we had. We were able to get a fair price for what seemed to be a very good choice for the kids. Then we took it to the mechanic, it passed with flying colors. Then Sid Dillons did their "safety inspection", where they check for things that could affect safety and fix them at no more cost... it turned out the brakes were near the need for service, and Sid Dillons replaced everything all around.... as well as the windshield that had a crack. It has been a couple of months since we purchased this car and we have had only two issues.. the check engine light came on. I took it to the auto parts store for the computer check, was told it was just the thermostat... a five dollar part, and a ten minute fix. I told Sid Dillons about the issue before I knew for certain this was actually the problem and it was obvious they were wiling to work with me on the issue if necessary... I popped in a new thermostat myself and the light problem vanished. The other issue was a squeaky sound when the doors were opened and closed. A shot of WD-40 and the problem vanished. Two months later, the kids are driving around happily, impressing their friends in what looks and drives like a brand new car, at a fraction of what a new car would have cost. Thanks, Chuck.

    Everything went great I was very satisfied with the service and my purchase. Shout out to lacy and…read moredj

    DuTeau Subaru - This is pretty cool.

    DuTeau Subaru

    (28 reviews)

    Katie in the service department was beyond helpful with a service for my mom's car. She went way…read moreabove and beyond with helping my mom get her car serviced. I was sent a video of the car and what needed to be done. I also received a detailed explanation of the costs. Even though the service was not planned, they picked up the car on a Monday morning and all service was completed by 3:30pm the same day. I also felt the costs were reasonable.

    My 2025 Subaru Forester from DuTeau Subaru in Lincoln has a critical fire risk issue due to fuel…read moretank pressure. I received an email about this, along with the notice that Subaru did not have the parts to fix it at that time. I've since gotten notice that parts are in, and to schedule a time to get it fixed. That done, after 45 minutes waiting, the rep came out and told me that the part they had for my car had instead been installed on a new car in the lot. (I was told when I made the appointment that it was the last part they had, and they would save it for my vehicle). I was shocked to hear this, as this is a serious safety issue. I am not to fill the gas tank over half full, and Subaru instructed owners to park away from our house if the outdoor temperature rises quickly!! I chose a Subaru over several other vehicles, and now am seriously questioning their commitment to their customers. It seems that customer service should honor an appointment made to fix this, especially verses putting the part scheduled for my car onto a vehicle on the lot. I am currently waiting for them to get more parts in and I guess I'll try again. I am, so far, not impressed!!

    Alan's Auto Sales - usedcardealers - Updated June 2026

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