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    Alarm Protection USA

    1.0 (2 reviews)

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    Decas Group - Office

    Decas Group

    (11 reviews)

    Thank you John and Decas Group for being there with me and for me in handling a series of very…read moredifficult situations with my rental property. Being an absent landlord is not easy, so it is great to have Decas Group staff on the ground and being my eyes and ears - as well as hands! Thank you again for your care and attention to my property, and for always acting in my best interest! Geri Murphy

    I am writing this review after experiencing repeated, severe issues with Decas Group's…read morecommunication, financial reporting, and disbursement of owner draws over a multi-year period. 1. Severe Communication & Revenue Failures: In late 2024, Section 8 rental payments stopped on my property due to a failed inspection. Decas Group failed to inform me that payments had ceased or that the property had failed an inspection until months later after the re-inspection had already occurred. I was given zero opportunity to address or remedy the issue, directly putting months of rental income at risk without my knowledge. 2. Constant Delays in Owner Draws & Statements: This is not a one-off issue--it is a recurring pattern. In December 2025, June 2026, and again in July/August 2026, I had to repeatedly chase down my owner draws and basic monthly financial statements. Every time payout is delayed, excuses range from software transitions to banking mergers, while clients are left without updates or funds unless they constantly follow up. As an owner, basic fiduciary duties require timely accounting, prompt remittance of funds, and immediate notification when rental income is disrupted. Decas Group has consistently failed to deliver on these basic standards. I would strongly advise property owners to look elsewhere for management.

    Alarm Protection USA - security - Updated September 2026

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