Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

Nicholas, you are the definition of amazing customer service. Your honesty, knowledge, and…read moreattentiveness was so very appreciated today. I called last minute on a late Saturday afternoon and was able to get my Nest thermostat installation AND troubleshooting taken care of in a short amount of time. This company really cares and takes pride in their work. Highly recommend. Update 26Sep2019*** Hi readers, I can confirm my review is not "fake" as the other reviewer has mentioned. Not sure why there are even bad reviews here, my husband and I had two very positive and amazing experiences with Nicholas--so much so that we had him come out to install our tv today. Pricing is reasonable and very fair for the high quality of work. See pic. I stand by my original post and will re-iterate the professionalism, amount of care, and customer service we received. Thank you Nick! We will keep in touch :)

He disappeared. Nicholas was supposed to install two television mounts. He installed one mount and…read moredrilled starter holes in the wall to hide the cord, and then took the second's tv mount home to replace it with another one. He was supposed to call about coming back that night or the next day... but then never texted and didn't respond to texts. We eventually bought another television mount and hired someone else. Would not recommend.

We worked with Kevin on setting up security. He went above and beyond through the whole process…read more He communicates clearly and returns calls fast. Service like this is rare these days. The security system and ongoing updates are exactly what we wanted and working well. We have had one security event and called Kevin-- once again he was right there to offer advice.

Kevin has been our go-to from day one (many years ago) for both our alarm monitoring and cameras. A…read morewell known monitoring company kept upping their prices and when Kevin was at our place pricing our cameras, he mentioned his company does the exact same thing all the big name brands do, just cheaper. We were a little skeptical but let's say, after some accidents where we forgot to disarm in time or those staying at our place messed up the sequence for disarming the system, IRON FIST (IFSS) monitoring got a hold of us, verified and canceled the police, just like the big name monitoring companies. We will always have IFSS for our home, plain and simple. As for the cameras, clean and professional install and when there have been any issues, usually us messing up the app when getting a new phone or wifi-router, Kevin and his crew are very responsive - usually the same day but ALWAYS a phone call no matter what. Thank you Kevin for everything!

Tucker and Dustin did a great job explaining to me what they were doing and they put the stuff in…read moreand they cleaned up after themselves. They did a great job. My son was very happy with it so thank you very much. Have a great day. Thank you.

The wire guys have installed antennas at two different houses for us. The tech was prompt and…read morepleasant. He discussed different options and gave us the cost up front for both. We live in an area that does not line up well with the broadcasting towers but he solved the issue.

Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the…read moreten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.

Terrible company who charges $47 a month for basic security system. I am still trying to cancel,…read morebut they make it impossible and have continued charging me despite several requests to cancel. I am having to resort to using the Better Business Bureau to try and stop them form charging my account. Please do not use this predatory company.

The salesman I encountered was not only clearly high but also bordeline illiterate. I would never…read morebuy anything from these people and would highly recommend against it for any other human being.

Took advantage of my mom. Left holes on walls, damaged a wall in the garage. The installer she had…read moreknew nothing. When calling him out for not putting in cameras properly the installer had a attitude. He clearly doesn't know how to properly do his job. Then my mom calls and supposedly speaks to some area rep who then hung up on her after threatening to charge her $1,800. You are now going to get not only bad reviews on every platform to include bbb and contractor board but we will also be going to the city and getting attorneys since you think you can damage people's homes then threaten to charge them $1,800

I would give 0 if I could. Don't waste your time! Shady technicians, installation was garbage! 3…read moreyear contract, say you get free equipment but you are paying for it in the 3 year contract that is a min of $63 a month!