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    Pye-Barker Fire & Safety, formerly Mountain Alarm

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm
    Updated a few days ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Pye-Barker Fire & Safety, formerly Mountain Alarm

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    8 years ago

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    10 years ago

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    We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

    I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

    OfficeTek

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    I found Will to be very personable and VERY up on his technical knowledge, not only on printers (…read morewhich is what I called him for) but on all the ins and outs of my PC, the network and security issues and solutions. He streamlined my PC, fixed my printer, and set up more and better security than I had until then. Also, he charged me for fewer hours than he actually worked, which I appreciate. I would be happy to recommend him to anyone.

    Was very happy with the service provided. He contacted me within 20 minutes of posting my problems…read morethat I was having over the phone and walked me through a couple of things I could do on my own and test if it worked since it was a time sensitive repair I needed (had tournaments to attend) that way I wouldn't even need to take it in. Unfortunately my pc had many more issues than I was able to solve on my own. The GPU from the factory was not well put together with WAY too much flux and thermal paste and the heat sink not even touching the component it was supposed to be taking heat from, cpu also had some similar problems and my ssd was also corrupt and had problems. Throughout the entire process he sent me pictures of the components before (showing the problem) and then after he had fixed it and he kept me in the loop on what he was doing. Not only did he get the computer to run but he improved it and optimized it removing all of the bloatware and 3rd party data collecting apps as well as adding a ssd cooler and resurfacing components for a better connection. I will definitely be going to him the next time I buy a pc to go through and nip the quality control issues at the factory in the bud and make sure its good BEFORE it becomes a big problem.

    Apex Parking & Security Services - Photo of their "clearly marked" spot along with boot they put on my car to validate the picture is not fake.

    Apex Parking & Security Services

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    Super quick to respond professional and explained my situation very well. The guy who helped me way…read morereally nice and empathetic.

    Apex Parking is not professional to their customers…read more I have had multiple parking services and they are kind and understanding. They are doing their jobs while being respectful. Their staff are friendly and personable, they walk you through the situation and execute good customer service regardless of how the Customer acts towards them. In these situations it helps me understand and pay my fine, or if it was a mistake they work with you to get it fixed Unlike APEX. APEX does not, they fight with you on the phone, give personal attacks to callers. Say they have to deal with customers 100 of times a day, when this is the job THEY signed up for. Super disrespectful, Accuses customers are lying just because "Other customers lie" says things like "I'm not your bro" then continues to call the customer bro. Apex doesn't try to figure out the situation and work with the customer they will escalate the situation and put you down as a person to a point where they hang up and you have to pay or you will get towed. I understand being in the wrong, I understand doing your job but they are doing their job in the wrong way. They have many rules in place that are misleading and only benefit them. They get so niche that a simple human mistake costs you, and they don't care about you. say "but you signed them when you moved in" Instead of explaining them. They took a photo at a specific angle to show there was no pass but when you put the device on the windshield it was impossible to miss. Instead of providing a note saying to put it on the rear view mirror which another tenant said happened to them where they left a note they just make you pay even though you have a pass. I provided the photos below but the guy on the phone says "Im lying" because other people lie. Yes I can understand that the pass isn't on the mirror and that's in the rules. I just find it hard to believe the attendant "didn't see it" He was arguing that he didn't see it and that he doesn't look into cars rather then more then explaining that it wasn't in the window. I'm not trying to dispute it anymore but rather sharing this to show they could have treated me better or left a note like they did with another tenant or even tried to work with us but instead they attacked us and made us pay with no other option. Another experience I had months ago there was a parking spot that had the number faded away and in my complex where there are other random spots between number spots which are in numbered and allowed to park in without a permit. I told them there was no number clearly visible and they argued with me and then a couple days later they horribly sprayed a number in that spot, I'm assuming because they knew I was right. I'll include a photo below as well. The purpose of sharing this is just to show how scummy and rude they are. Again I understand making a mistaking and paying the consequence which I have done before with a previous company at another complex when I parked in a covered spot "briefly" hoping they wouldn't notice. But with this company if it's not perfect even if they know you as a tenant with a pass, which they did. As well as another time the guy on the phone had complimented my car saying "I see your rig all the time" before proving they know but still not caring and being rude towards me. Treating someone this way is NOT ACCEPTABLE from a business. Regardless of if the costumer is in the right or wrong. If a customer is frustrated it does not give you an excuse to be rude back and attack them. The manager at apex likes doing that. In Customer service you have to learn to defuse and treat a customer, Apex likes to do the opposite. I am deciding to post a review not because I don't like their rules or "mad at their rules" but because I have had it with their lack or respect If I were a business this would not be the parking service I would choose to represent my management company. My reviews is not misleading as there are others similar to mine, as well as this is not slander it's intent is to provide accurate information for others based on real experiences.

    Pye-Barker Fire & Safety, formerly Mountain Alarm - securitysystems - Updated June 2026

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