I've been going to Dr Downes since 2016. He's an excellent neurological physician. I've sent many…read morepeople to him because of my confidence in his ability to diagnose and ans treat difficult problems. That includes my most precious family members. I personally have some very complicated issues. He gives you his undivided attention during your appointment. He is an unusual and extremely intelligent person. I highly recommend leaving your judgement at the door and letting him work his magic.

Dr. Mary Downs took her time and listened carefully about my condition. She really cared about my…read morecondition and gave me informations. And everyone in the office was very nice and helpful. Thank you.

A Professional Nurse's Perspective on Clinical Integrity…read more**Rating: ** As a Registered Nurse with 25 years of experience,, I understand that medical reviews are inherently anecdotal and subjective. However, I feel it is vital to offer a professional counter-narrative to some of the high-conflict claims posted here. It is a frustrating reality in healthcare that providers are legally prohibited by HIPAA from responding to public reviews with the facts of a case. This often leaves the public with a one-sided story, especially when a provider has had to enforce a difficult clinical boundary. **The Reality of Care at Forget Me Not** In my time as a patient at this clinic, I have witnessed a level of dedication that is rare in the Anchorage community. Sara Stetson is a "listener-first" provider who treats her patients as partners in their own health. While some have claimed she is "too busy," the reality is that she intentionally serves the underserved--including Medicare and Medicaid patients--often spending significantly more time with them than she is ever reimbursed for. This is a sign of a provider who prioritizes community advocacy over profit. **Professionalism & The "Husband" Dynamic** Regarding the office staff, I have found the "dynamic duo" of Sara and her husband, Sumner, to be exceptional. In a small, family-run clinic, the office manager often has to act as the "gatekeeper" for safety. As a nurse, I recognize that their firm adherence to legal prescribing protocols and office boundaries is not "rudeness"--it is a professional necessity. They prioritize patient safety and regulatory compliance above being "liked," which is exactly the integrity I want in my own healthcare team. **Vetted Excellence** To any prospective patient: I encourage you to look past anonymous emotional intensity and focus on verifiable data. Sara is a 20-year veteran of the USAF and Public Health Service with an mpeccable, active record on the Alaska State Professional License Search. Public records and professional standing speak far louder than any isolated incident. I trust this team implicitly and highly recommend them for evidence-based, compassionate care.

This clinic was recommended to me, and I am very grateful for it. I am very happy and grateful for…read morethe referral! Office is cozy and friendly with beverages and couches available for your comfort. Sara is super nice and I found to be very thorough and wealth of knowledge!she and I have made this my primary health clinic.

The incompetence of Dr. Hjellen was staggering. He couldn't hear me on his telemed as he openly…read moreadmitted, but called in a suicide threat anyway without trying to verify what he thought he heard. Don't trust this glorified chiropractor with your mental health. Even more reprehensible is his efforts to alter his Google reviews by having the negative reviews removed. A dishonest psychiatrist is a dangerous proposition.

There is a bit of a story here, so bear with me…read more.. I first came across one of their providers in a coffee shop in Anchorage. I was with my child who was behaving surprisingly well on that day. One particular adult male was there and what happened next I will never forget. This guy caught my attention when he got up, walked over to another patron, asked for a piece of their paper from their binder, then sat back down with it. I covertly watched him as he started playing with the piece of paper. This whole thing caught the attention of my child too who was watching the guy, but not very covertly. The guy ended up folding it into a paper airplane, then walked over to our table and handed it to my child. He said he was impressed with how well my child was behaving and wanted to give him this paper airplane as a gift before he left. My child talked about this for the next week, took the airplane to school, told his grandparents and his cousin that weekend. Around 2 weeks later I was at the coffee house again (this time by myself) and I saw the guy again. I approached him and thanked him for the gift and let him know how much it affected my son. I asked him what he does for a living. He told me, I asked for a business card, but he said he doesn't tend to carry them. Anyway, I looked him up and it turned out he was Dr. Hjellen - a pediatric and adult psychiatrist. Well, that makes sense, I thought. The story does not end there because my son has ADHD and anxiety. Finding the right treatment has been hard and although he was doing well in the coffee house that day, it is a gamble whether an outing like that will go well or if he will end up having a tantrum and we will have to leave. I called his office and was told that there was a 3-4 month waitlist. I almost turned away, but the interaction in the coffee house had me intrigued enough to add my name to the list. What was initially estimated at 3-4 months turned into 3 weeks as I later got a call from a Jessica at his clinic who told me that a spot had opened and we could come in earlier (she was great by the way, very informative and seemed to go out of her way to make the process easy for us). It was worth the effort. The meeting was like no other I've had with a professional in this field. He was transparent, forthcoming, personable, and put my son at ease right away. He offered us some basic information during the first meeting but didn't offer a diagnosis or treatment plan. I liked that a lot. Too many times we have been rushed through this process. This doctor gave us extra time during the first meeting to make sure we got through all the info needed. As nice as the first meeting was, I was more impressed with the second meeting. He actually asked us what we thought about the diagnosis (both me and my son). He said we were the experts on this child, so we should be a part of the diagnostic process. He explained the diagnosis and said that if it doesn't sound like it is a fitting explanation, then it probably means that something is being missed. THAT BLEW MY MIND! From there he didn't tell us what we were going to do, he asked us what we wanted to do. He walked us through some treatment options and we had a discussion about what we thought would be the best way to prioritize treatment for our son. Coming to the end of this story, the treatment that we ended up going with resulted in around 90% improvement. Our lives are so different now. The tantrums are gone. We are not walking on eggshells around our child and we are not second-guessing whether we can leave the house and do basic life things. Our child is smiling and laughing and happy. Life feels "normal". Like I said, the meeting was like no other I've had with a professional in this field. I would give Jessica, Dr. Hjellen, and this whole clinic 6 stars if I could. I hope anyone who reads this finds what we have at this clinic and with this provider.

I've been a patient of Christine Sagan for years. She had been with me through three types of…read morecancer, several location moves, and she helped with significant weight loss. I'll be with her until she retires.

My appointment officially started at 8am, which is what I was told when I scheduled my appointment…read morewith a check-in time (15minutes early), but apparently they will not see you if you miss your check-in time. I had an incident with a neighbor dog attacking my dogs and was going to be one minute late (8:01am) and they would not see me. I work in healthcare and this is not normal. I did not expect the rudeness on the phone that I received or the blatant lack of empathy.

My husband has been a patient of Dr. O'Fallon's for 15+ years. He really likes the professional…read moreservice from Dr. O'Fallon and the medical team. He says they have great follow-through and they are pleasant to work with. He believes Dr. O'Fallon gives him valuable medical advice and she has never steered him wrong. He will continue to be a patient at this office for as long as they will have him.

HIPPA violation noted as I stood, ignored, at the reception window with another patient's contact…read moreAND medical information in plain sight. The lobby and clinic area left a lot to be desired from a cleanliness standpoint.

Husband was pulling half the deck off, and stood on a rusty old nail. We went to Urgent Care on…read moreJewel Lake Road, because it used to be very local to us. It's a small office, cosy. The nurse receptionist was very pleasant, took husband's details, and took him back immediately. I was invited to go with him, which I most assuredly wanted to do, and see him get a needle in the arm. She examined the puncture wound, after taking all of his vitals. She was very fast and efficient. I expected to have to wait for a doctor to come in, which is kind of standard in any doctor's office, in my experience. The doctor was there within a few minutes, and he had a good sense of humour, which I liked. He told husband to rest the foot, and keep his weight off it. ( "that ain't happening" I muttered under my breath) He also said that tetanus isn't in Alaska. I found that curious, and I googled it. So whilst it's rarer up here, in my opinion, I would venture forth that if anyone was gonna get it, my husband would be the one. He's quite an unlucky fella. Anyway, the tetanus booster shot was prescribed, and the doctor left the room. Seconds later, the nurse came back in, and administered the shot, and put a bandaid over the puncture wound. No antibiotics were prescribed at this stage, however she said they'd be in touch in two days to make sure it was healing well, and to contact them should any signs of infection become apparent. We were in and out within 20 minutes. Now yes, this is a smaller office, and I personally prefer it, due to how speedily we were seen. I had a wait of over 2 hours when going to the one where REI used to be. That one is large, with lots of receptionists, and we had to wait in the car, till we were called into the building for an examination. I prefer this small office approach.

Despite it's modest appearance next to a Chinese restaurant in a strip center, I had a very…read morepositive experience. Went in after testing positive for Covid to get a Paxlovid prescription. Friendly front desk got me started. After filling out forms and a reasonable wait time I was seen by a very capable and knowledgeable nurse practitioner. She gave me the Rx and also lots of important information about the drug and Covid. Rx was sent promptly to the pharmacy.

I am very happy with the services. The Dr. Is awesome and i feel very comfortable..she listened to…read moreme and helped me.. i highly recommend her.

Very professional and well educated staff. As a person in this field I highly respect them. Their…read moreNP is top notch and I recommend her 110% to people I serve.