Dro Scott is one of the most unprofessional people I have ever met. We initially met with him to…read moreprequalify for a home. We explained that we live out of town and woukd be back in 2 weeks with the documents he requested. When I showed up with the documents he had a hard rime finding our file. Why? Because he out us in the stack of "people he never expexted ro see again". That was a little odd but everything seemed to be fine after that. He even upped our original amount $20k. The realtor we were working with did not listen to our wants and needs. He showed us 36 homes over the course of 2 months (1 day a week) these homes were NOT what we wanted and a lot were in places we were comfortable living. So, we switched realtors. Dru was suddenly impossible to reach, would not respond to her at all and ended up "Thankfully bowing out" after we went into escrow on a home we fell in love with. He refused to transfer our original documents to our realtor or our new lender. So we are now having to scramble to get everything re-submitted. This was a petty move and when questioned by our realtor he said we had been difficult to work with. What?! We had done everything he asked. He was just mad because we didnt follow through with his friend. Be careful of this one.

Dru Scott I found easy to work with. He advised me what I needed to do to bring my credit score up…read more Advised me on the paper work I would need to get approved. I was impressed with his knowledge of real estate, as well as he does all the work himself. All very one on one personal attention to your financial needs. He took the stress out of the mortgage loan process. Looking forward to buying more properties and sending business Dru's way.

My husband and I used Royal Charter to broker our mortgage earlier this year…read more Joni Davis was our mortgage officer and she's one of the best around. In the interest of full disclosure, she's a family friend, but the number of awards and accolades she's earned speak for themselves! She's professional, diligent, hard-working and did everything she could to get our loan organized and closing on-time. I know that I'm a tricky client with a complicated credit background (I'm from the UK, and my husband and I have lived abroad for a few years now) - but she managed to think on her feet and solve some tricky and unforeseen problems for us on several occasions. The other staff we worked with were also friendly and diligent, easy to work with and quick to answer any questions we had. I would recommend them and trust them with my next mortgage!

We had an escrow with Corine Hatfield. Now I don't begrudge a vacation...we all need them, but…read moreCorine went on vacation for 12 days and her team dropped the ball on this file completely. When she returned she guaranteed we could close on time. Well we are several days past the scheduled close date, and not only are we late in closing, but we have emailed several times to her and her team, and we get no communication back. There has been no apology, nor any accountability. I wouldn't use this office to finance a cardboard box.

Corine is a hard worker. She will get you the very best deal possible. You won't be disappointed!read more

I have been working with Bobby for years now. I can't say enough good things about him and his…read morewonderful staff! Talk about getting the job done while also having a fun enjoyable experience! They will not only strategize to find you the best loan program, but they will also help you with your long term financial goals with Bobby's extensive expertise. Highly recommend!

Terrible experience. Our loan was delayed due to internal office miscommunication and…read moreun-organization, ultimately causing it to be denied. But of course we're patronized and judged because it was things "we" did incorrectly that caused our loan to be approved and then not approved and then approved and then not approved. No accountability for the office's mis-steps. I would recommend going elsewhere.

My husband and I started the process of buying our home pretty unexpectedly. We met with a lender…read morewho had been recommended to us, but while they were polite and direct, it was not their job, nor was it in their best interest to be particularly helpful, or informative about the process. We weren't happy with the numbers they had to show us, and if we had had more time, we or only would have taken a class to learn more about what we were doing . Then we were introduced to Mr. Brian Werner. What a difference!!! Our initial meeting with him was all about him breaking down the process, what the closing costs were, where they went, and how they were paid for. He took our income and credit information and how much we had down, and with the access he had to so many different lenders, he was able to get our monthly payment where we wanted it. He worked as a guide through the whole process, we felt so well taken care of, and cannot WAIT to be able to recommend him to someone we know who needs his help.

I feel a real need to write this review because of the very poor quality service we received from…read morethis office. We were referred to Paul by our realtor for pre-qualification. Paul told us that we didn't qualify unless we put a certain amount down (significantly higher than what others told us). If we had believed him we would have lost our home we were looking to buy. We ended up getting other pre-qualifications from another 1-2 different companies and they were MUCH faster and SIGNIFICANTLY more favorable to us than Resource Lenders and we were able to purchase our home and keep extra cash for improvements. I would never ever recommend these people!! I figured this guy (Paul) must have been loan profiling for his own sales goals. Bad service!!

I met Roland Isaak in 2010 ......after after I had gone to another lender who was unable to get my…read moreconventional loan approved. I found Roland to be a dedicated professional who has been in the business for decades. With his expertise, he and Resource Lenders got my loan approved even though my wife had a previous foreclosure. In less than 30 days my loan was funded. Now in April 2017, I called Roland Isaak and told him that I was interested in a VA refi. Roland brought me in immediately and he began plugging in some of my data in a computerized spreadsheet....and we realized that my "consolidation" loan is going to be challenging because of my debt to income ratio and some of the bonus's I earned at work were not properly documented. Long story short. ROLAND GOT IT DONE! My VA loan was funded in less than 4 weeks. This man is a wizard when it comes to the home loan business. He finds a way....when other lenders cant get it done. Roland is the best....don't waste your time with the rest . 5 STARS!!! David L. Pre-Litigation Manager/Retired Marine

Magician when it comes to numbers. Carole got me the best loan out there. Everyone should consult…read moreher to see their loan options when buying property.

We now have worked with Carole White three times; first, with the purchase of our first home, a…read morerefinance of our first home, and with the purchase of our second home. Each time, Carole has been extremely thorough to ensure we secure the best loan available. She is patient, honest, dependable, and works well with both new and experienced home buyers. I highly recommend Carole to anyone looking for a reliable and ethical lender.

I couldn't be more pleased with Katie Austin's service, or recommend her more highly. I'd give her…read morea SIX star rating for her professional, efficient, and friendly help, and for her patience through the entire Reverse Mortgage application process. Her years of experience surely helped inform the questions I had, and her advise was always extremely valuable. Katie has been an real angel for me and my family, and I am so grateful to have been referred to her. I never felt like her 'client', but more like a friend, whom she sincerely cared about. I so appreciate people like Katie, who are upbeat, cheerful, and kind, and it's been a real blessing working with her. THANK YOU, KATIE!!

I searched and called many reverse mortgage lenders on the central coast in helping my mom find the…read moreperfect fit, with someone my mom would feel comfortable working with. Katie was great from start to finish, trust me, we had plenty of questions in the process....as we wanted to completely understand the process and have no surprises. Both my mom and I would highly recommend Katie and her services; trustworthy, timely response to our questions, no surprises, up front, reliable...we recommend her without any hesitation!