My hair is pretty much ruined and it seems that only expensive shampoo from L'Occitane is the only…read moreone that helps. Obviously, my hair has more expensive taste compared to the content of my wallet, or my bank account to be precise. Anyway, in Indonesian culture where I come from - women's hair is considered the crown of the head so I dutifully buy this expensive product for the sake of my hair to look at least presentable. Short summary is that I found out that it's the only place where they sell huge refill pack - the 500ml. I have tried to ask around in Copenhagen and Oslo, nobody has that but this little shop in the odd deserted mall in Malmö. What can I do? If I must cross country to get my hair looks ok, then so be it. It's kind of a hassle to take your passport with you just to buy a bottle (or refill bag in this case) of shampoo, but hey this girl got no other choice, unfortunately. Servicewise - this place is excellent. I got tons of samples from this place and they always treat the customers very nice. Do be a member if you regularly shop here then you will get newsletter about the discounted products - trust me, you want to know about discounted products considering how obscene the prices are

normally i get my shampoo and conditioner from the airport on the way home from a trip, but now i…read moreknow where to get it relatively close to home. the hard water in copenhagen has really been doing a number on my already lame hair, and l'occitane seems to be the only thing that even comes close to helping. we were offered friendly advice and discounts were pointed out to us. you can also buy refills for the shampoo and conditioner in plastic bags to cut down on packaging waste. the offered products were actually even cheaper than in the duty free shops, if i recall correctly. when our purchases were being packed up, the sales assistance gave us each a handful of nice samples. i'll definitely be back. (:

LOVE Lush! Favorite…read moreproducts are the Lemony Flutter (great for dry hands and feet) and the Sacred Truth Fresh Face mask. The staff here is very friendly and knowledgeable. Would definitely return.

I have been here several times to accompany my friend who is always keen to buy some of their…read moreproducts. We live in Copenhagen when good shops can be hard to find, including this one. I guess what attract people to LUSH is the quality and ethics of their products, organic, handmade and not using animal for testing. The products are generally more expensive than other brands in the same category but that is expected if they are as they promise. The shop is beautifully decorated, always with signs to distinguish each products - and this is important since most of the products look like candies or chocolates :P. The girl working there is always 100% nice and helpful if you have doubts or questions about thing. I give it four out of five because I have never tried their products myself, but as buying experience go, they're pretty good.

Another lovely L'occitane shop inside Triangeln mall…read more Rather than going all the way to Hyllie, I tend to buy my hair care products here in Triangeln instead. Service is equally friendly to the one in Emporia and I tend to get lots of freebies as well when I shop here (freebies, ftw!) The shop itself is located on the other end of the mall (not the one near the train station north exit) and it's relatively small, but they have pretty much all the range of L'occitane products that you want to find. The reason I frequent L'occitane shops in Malmö instead of going to the one in Magasin in Copenhagen is because only Malmö shops has 500ml shampoo bottles and refills, and obviously the low Swedish crowns value plays important role as well PS: Do become their member, although you don't live in Malmö. I get newsletter about discounts and new products that I really appreciate. Besides, a membership always earns you extra freebies!

This L'Occitane is well-stocked and has great service like the one in Emporia. I came here to get a…read moregift and although it was discontinued and not in stock, the lady working there was quick to commiserate with me and suggest a similar product. She also pointed out free gifts that are available after spending a certain amount and put Eva K. and my purchase together so that we could achieve it. Finally she put our stuff in separate bags, sprayed some nice perfumes that were similar to our purchases, and threw in some free samples that she thought would match each of us. Really thoughtful service with a smile, no complaints!