Luna is a hidden gem!…read more Last summer, I died my hair for the first time and I couldn't be any happier. Amanda is amazing and so kind! The price was literally so reasonable and the hair color was PERFECT. Since it was my first time dying my hair, I asked for dark brown highlights and a brown caramel balayage so that it looks natural and would lighten up over time. It was the perfect hair color because it added texture to my hair but I never had to worry about "touch-up's" because the balayage was done so well. It's been years and years of searching for my "go-to" hair salon and I can honestly say Luna is my place.

I was supposed to have an appointment here today and it randomly got canceled. I am going out of…read moretown tomorrow and only chose this place because they're the only place around me that had availability, why makes sense now. They're the most unprofessional and rude people I've ever interacted with. I scheduled my appointment Monday afternoon expecting to just simply receive an email about my appointment. Instead I had a received a message from my hairdresser jasmine asking if I wanted highlights in my hair?? In my appointment I had stated that I had three colors in my hair and was simply looking for a touch up and to redo my roots. I was not on my phone all day due to being at work and when I get home I see my appointments canceled. Absolutely frustrated I message asking why my appointment was canceled stating how extremely unprofessional it is to cancel someone's hair appointment not even 24 hours before the appointment but all she had to say was that "it was her policy" and it would be a bigger service which no it wouldn't, it's a color touch up, she refused to even see my hair before canceling my appointment a second time when I made it again so keep in mind she didn't even have any clue what she was working with. My hair is a super easy fix everyone told me that and when I got my hair done in Florida they told me it would be about $90 to recolor it which is what you guys charge but then she's telling me it's a bigger service and she can't do it? So now I have to go on vacation with my hair faded and looking like this when I could've looked for other places earlier. Now it's definitely too late as I leave tomorrow and I've wasted my time and energy.

I love my girl Kerri. She always makes time for me with my difficult schedule and does an…read moreunbelievable job and if she is on vacation or out for a period of time all the other girls are pretty awesome that have done my hair to help Kerri out.. Alana, Liv and Maria rock too, the 3 of them have all worked their magic. i have never had Lindsay or Kelly but i watch them always mixing their magic and doing amazing things also.

MY HAIR IS DESTROYED and I was intentionally charged in full for the complimentary service to…read moreremedy it. Maria, the owner, blatantly lied and took advantage of me and the salons "color specialists" completely destroyed my hair. After receiving my haircolor service I was extremely disappointed with the result & reached out to my hair stylist, Olivia, to voice my concerns and she said it was an easy fix, but it wasn't as her attempt made matters worse. Maria said she just wanted me to be happy and offered a consultation with a senior stylist, Alexa, in addition to providing a complimentary at-home hair care product to help with the damage. I initially requested a refund, but Maria stated that due to the time that had elapsed a refund wasn't optional. To be clear, this timeline was created by the salon as I reached out immediately and my boyfriend's mother had to reach back out to Maria about 5 days after leaving a detailed message with no call back. I went to the consultation with Alexa. After 15 min. Alexa was ready and we discussed and agreed on a plan for a complimentary partial lowlight to add dimension back into my hair. She stated I would need to pay for the highlight portion on my roots because too much time had passed. I scheduled the complimentary lowlight and held off on the root highlight touch up, to allow my damaged hair to grow out. At no point had anyone taken responsibility or apologized. Before I left I mentioned that the owner was going to leave a product for me to help with the damage, so the senior stylist showed me a specific product and explained how beneficial it would be for my hair. She said she'd be right back, then came back with 2 trial size mousse products, that were most likely freebies with their order, and were completely different from what she had recommended. She said she didn't have any of that product in the back to give to me, but I could purchase it if I wanted to. The stylist I was scheduled to see for the complimentary lowlight was pregnant and ended up having her baby. Without my consent or knowledge, I was scheduled to see Olivia, the hair stylist who caused the damage to my hair. I was made aware of this when I called to confirm my date and time and this is when they stated the date/time with Olivia. I expressed my concerns and stated I wasn't comfortable seeing Oliva, so they placed me with a different stylist. After many months had passed (approx 4 months) the appointment finally took place, there was zero sense of urgency on the salon's end to rectify the situation. At my color correction appointment, and before the stylist began, I confirmed if what she was doing on my hair that day was included in the complimentary service that was discussed, to which she replied back with, "yeah yeah". At check out I was charged the full amount for the service plus the product I was buying, so a total of $145. When I questioned the charge and asked for the breakdown the person checking me out yelled over to the stylist who did my hair asking what she did on me, to which she stated, "a partial lowlight". I reminded the person who was checking me out that the service was complementary, then she stated that the amount would be taken off the cost of the product I purchased, the $15 shampoo bringing the charge down to $130. I was so mortified I just paid and left. My hair was left looking the same and was now even more compromised from the incompetent & amateurish "Color Specialists". The shady behavior by the owner is beyond disgusting, unprofessional and completely childish. I am now being seen at a salon with extremely experienced stylists, who were all mortified over my experience and the extensive damage to my hair. Hard lesson learned, but I'm at least in the best hands now and on my hair repair journey.

Not only did the cutting edge accommodate me last minute while I was traveling, my highlights look…read morewonderful!! It's scary to trust a new stylist, but they are skilled, professional, and courteous. The owner went above and beyond, surpassing my expectations. Thank you!

I think they use inferior dyes, they don't last and are hard on the hair. Nice people thoread more

Been going to Amanda for two years now. She does a fabulous job! The salon is always clean,…read moredecorated very tastefully, and they do nails! I love coming to Fringe to get pampered!

Amanda had the hands of a goddess. Coming from someone who has a TON of hair and is very particular…read moreabout how it's done, I wouldn't go anywhere else. She's been doing my hair for probably 4 years now, and I couldn't be happier. Whether you're looking to change up your color or cut, or just wanting a bombshell blowout or beautiful updo, she's your girl. Seriously. Go see her. You're welcome.

Thank you Lotus Salon​ in #FeedingHills! Mint Conditioner felt great on the scalp and the scent on…read moremint in the air was very pleasant. I think the hair cut looks great. Will be back in the future.

From the owner: Lotus salon is proudly committed to bringing you the most natural and eco-friendly products…read moreavailable in all areas of the salon. Our team at Lotus Salon is professional, friendly, talented and educated to provide a high quality and relaxing salon experience.

Well I'm crushed. I went in to see my amazing stylist, right as her previous customer was checking…read moreout. The poor woman looked like she was about to cry. To be fair, so did my stylist. She was having to explain how the owners had changed the prices, so her total went from $75 to $130!! For the exact same thing! Listen, I've been in the elite spa industry for 20 years. Working with double six figure stylists. This...has NEVER happened!!! One of my closest friends, and godmother to my daughter, who retired from clairol, said "100%, never go back. The only excuse for THAT, is greed". She also told me to ask if the owners cut decided to take time off, because that's one excuse for suddenly jacking up their prices that much. I'm not going back, though. My appointment was for two men's cuts and a dry cut. Our total was $150!! Again, I'm heartbroken. Best of luck to you Robin, you really are phenomenal.

I loved the place other than how the lady who did my hair got mad because I had to pick up the…read morephone for my kid who had turned out to have an emergency so I had to ask her if it was okay to make another appointment yet she said that I made her waste her Time and I did pay her full price even tho she only washed it cuz I felt bad she told me no to making another appointment which when I asked the manager she had said she was sorry and the lady kept telling her not to let me make another appointment yet my kid was in the Hospital

I have been going here periodically only because I'm not compliant with getting my hair done lol…read morefor many years. Great place. Everyone is very personable and very friendly. I would highly recommend them.

For those who know me & figured I only had one hair spot in the region other than the one I did in…read moreNorthampton you may not know me fully well or assumed & just got burned like BBQ wood in a smoker. This spot not just does women but men as well & they after a bit of time know you & know bits of your hair style/cuts as the seasons come about. Cuts are few dollars lower than the Hampshire County one I did but worth the money & tip I may add.

Holly is SO amazing and professional. I have been seeing her for a few years for facials= HEAVEN!!…read moreI highly recommend this salon!!!

I've been here a number of times and I have to say that continued patronage isn't overly valued…read morefrom my experience. I've used them for at least 8 haircuts and a number of waxing jobs. When my regular hairdresser was unavailable I used another one of the ladies who was available. She cut and then (overly) styled my hair so that it was hard to get a sense of the length and how my hair fell on its own. When I called and came back the next day because I didn't like my bang length they charged me again for the adjustment. That seemed really silly to me and I haven't been back since. My mom used to go here as well but when she asked for a much shorter cut (to change things up) the hairdresser she had all but refused to do it. She left with a fine haircut but went somewhere else the next day to get what she actually requested. Everyone is nice enough and I had a number of good experiences. I'm just put off by the customer service, or lack of, here.

I have been going to the salon for thirty years. I have never had a bad experience and have always…read morebeen very happy with the results. I have been seeing Carol with a back up of Mia. Both are very knowledgeable about color, highlights and style. I love that I can go in and say. I just feel like a change, and they offer many great suggestions. The staff is very friendly. I look forward to my visits to the salon and consider it my treat day!!

Tres Chic is such a nice place to go to. All the people there are friendly and down to earth…read more I've been going to Mia for years and she is the best hairdresser I have ever been to. She not only knows what she's doing, she has an abundance of talent. I've always gotten great work from Mia and left there happy I found her.