A short trip thru but what a lovely find. Beautiful older hotel with fabulous dining options,…read moreextremely friendly and hospitable staff and a breathtaking view of Lake Como. Breakfast was extensive and delicious...the bar lounge had wonderful lunch options and the dinner restaurant Raimondi's was absolutely incredible. The hotel manager was always on top of every detail of our trip with a smile. Look forward to visiting again sometime!

The customer experience was impeccable at Villa Flori. The customer service training that the…read moreentire staff must receive was far above and beyond my expectations. The reception staff were all professional, polished but extremely friendly and happy to accommodate any requests that I had. The breakfast serving staff were attentive and paid attention to every little detail. My room rate included breakfast - every single dish was impeccably prepared and presented in the morning buffet. My room was superb - a breathtaking view of the lake and a beautiful room (and an extremely comfortable bed). The entire property was gorgeous beyond words. We were at Lake Como for my son's wedding. The bride and groom stayed in the 2bd/2ba Villa. The views and the entire space was beautiful. The entire property is extremely well maintained with impeccable attention to every detail. I cannot say enough about the overall wonderful experience we had at Villa Flori. If I could give then 10 stars I certainly would! The location and everything about Villa Flori are what dreams are made of!

This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

The only good thing about this hotel is the beautiful restaurant and breakfast…read more I'm racking my brain trying to figure out how this is a luxury hotel. Our room was 105 which is one of two rooms on the first floor. It felt like a dungeon, with barely a view of the entrance parking lot. There was not one moment of silence. The staff "hallway/bathroom??" Is located behind a door next to these two rooms and all night you hear footsteps, toilet flushing, door slamming, chatter, and whatever they roll down the hall. You can hear every street noise and the music from the bar/restaurant late into the night. The the thermostat did not turn on at all which we were told was "controlled by Como" and not the hotel but what resulted was fluctuations between hot and cold with no benefit of ambient noise from a fan. Maybe other guests had a better experience because they weren't banned to the dungeon rooms of the first floor. For as much as we paid to stay in this hotel we should have been afforded the opportunity to enjoy it and have a restful night sleep. The worst two nights I have ever experienced in a hotel. If you stay here and they put you in room 104 or 105 I would highly suggest requesting a new room immediately (but good luck that they will accommodate).

The first night we stayed here, they had a private party playing loud music, I called the front…read moredesk to find out how long the music would go on and they assured me the music would stop at 10:00 pm. The music did stop, but what they didn't tell me was, I would have to listen to the chairs and tables being broken down and loaded in trucks right outside my window for another hour and a half. but the absolute kicker was, We sent out a small bag of laundry to be done without asking the price, when we checked out they presented us a bill for 180.00 dollars, hell, I could have bought a used washer and dryer for that amount. I had laundry done in other city's at a cost of 40.00 dollars. never again.

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

This was our first visit here. There were many great aspects to this hotel but unfortunately, many…read morepoor interactions as well. At check-in, the staff on the lobby floor were all very helpful and friendly. The room was also very spacious and clean which was great. Modern finishes and updated compared to other options in the area. Views from the room we had were also very nice, especially at sunset. It was great for our family that this room we booked had 2 bathrooms and a pullout bed, though the pullout bed was very hard and not very comfortable. We appreciated some of the complimentary gifts provided due to our Hilton status. Where the service slipped, was at the pool and rooftop area. On our second to last day, 2 of us decided to head to the pool around 3pm. It was busy and there were not any spots to sit/lay down. Many chairs had towels and belongings left on them where people had either left to go into the pool or left to their room to come back later or potentially not at all. We waited for some assistance near the bar area and eventually, some other guests arrived, trying to scope out spots as well. After about 15 minutes, I approached one of the guys walking around and asked if there were any spots available. He talked with one of his partners and they walked around a bit and said everything is taken (no kidding). I asked if any of the spots were just towels people left and they were done for the day and he claimed it's impossible to know. He then said to wait off to the side and he'd get us a chair to place our things so we could go in the pool. We stood off to the side (in the hot sun) for about 20 min and he never brought us the chair. We watched him walk around doing other things avoiding eye contact with us. Yet, his colleague helped another couple who arrived after us get a spot. We decided enough is enough and left. The staff need to do a much better job cleaning spots off when people leave and actually follow-through on their work. Additionally, there should be time limits so that someone cannot claim a lounge chair in the morning and use it all day long so that no one else can use the pool. There's limited space to begin with so something should be done. Additionally, the pool closed at 6PM which I think is very early and pretty unreasonable. I'm assuming this is because they do not want the noise or inconvenience for their restaurant but still. The restaurant is a whole other experience, but overall, poor food quality, slow, and overpriced. Overall, if visiting Como again, I would likely choose another place to stay as this location could use some improvements to quality of service and overall value when looking at your nightly price.

Take a ride from Como to Brunate. Brunate is a small village at the top of the mountain. It has…read morespectacular views of Como down below. There are a couple of cafes and some souvenir stands. A tip: take the funicular early on the day. There are huge waiting lines later in the afternoon. You don't have to buy tickets in advance.

Not up for a major hike high up the mountains overlooking…read moreComo? Funicolare is the answer! However, it doesn't take you all the way to El Faro and the Three Crosses. To get there, you'll need to hike a series of steep roads, steps and trails. The funicular is a fun activity to try and it takes you up to a cool spot for a few hours of exploration. Seriously, it has FUN in it's name, give it a try...FUNicolare! :) It gets crowded on busy weekends and holidays. 5 stars!

This hotel has rooms with good space for European standards and a balcony facing lake como. The…read morehotel location is awesome since it's very close to the lake boat dock (to see other lake cities like Bellagio) , the Duomo and central square of Como. There are tons of great places to eat great food. The staff is friendly and helpful. Daniel the bartender was amazing and great, made hand crafted cocktails. Breakfast here was very good and satisfying. We loved staying here at this hotel. I recommend paying a little more with a balcony view.

Very old school style. Ornate gold in rooms. Amazing staff! Great local too! Centrally located in…read moreRome.

We had a 3 day stay and experienced this hotel as good and well situated with a very nice room…read more(considering the beneficial price). The service of Franco, Eleonora and Massimo was perfect. Grazie.

So underrated! This hotel was clean, staff was friendly, and cost was low. THEY HAD EGGS AT…read moreBREAKFAST TOO! A/C also works nice!

We had the absolute greatest experience here! We came just for lunch and drinks and to enjoy the…read morebeautiful views The service was incredible - very attentive, clean and pleasant. The food was some of the best that we had in Italy. The drinks were, by far, the most delicious we've had. Everything here is wonderful, beautiful and well worth it.

We did not stay at the hotel. Let's start with the upstairs bar. We arrived early to our…read morereservation at Giacomo Al Lago so we decided to get a drink upstairs. It took so long to get our drinks. By the time they came we had to go down to our reservation. Now the restaurant Giacomo Al Lago. We were seated quickly. But our menus took forever. They were serving and attending other tables but after 10 minutes I had to go back to the check in area and ask the lady who seated us , who was suppose to give us the menus. So eventually it came. As you see in my pictures. The other ladies were given a place to set their handbags. One arrived after me. Mine was on the floor. So the beginning service was not good. My son ordered from the kids meal and they brought him an adult meal we had to send back. Now the food was delicious. Well prepared. They brought our seafood selections to look at and approve before they cook it for us. I wished their service matched the cook's efforts. I had a much better experience with service at a different luxury hotel.

Expensive. Lovely views. Rick hard bed. Not luxury, barely Holiday Inn worthy. Location,…read morelocation, location.

Our room was very small, but hey this is Europe. The room was recently renovated, nice and clean…read more Plus we had a great view of Lake Como and the Funicolare Como-Brunate from our room balcony. We ate at the Restorante Imbarcadero connected to the hotel lobby. The service was charming and the food was good.

We came across this place quite by accident--we were hiking, and we got lost one morning. The…read moreproprietor, Franco, regaled us with stories of his honeymoon in New York, where we're from, and told us yes, the kitchen was open--in an hour. We waited, and the meal was worth it--excellent pasta and risotto, fresh porcini mushrooms--served with glee by Franco and great competence by his lovely wife. The outdoor dining room (it has a manually-pulled awning for shade) is in the middle of nowhere, on a narrow road in the hills above Como; still, lunch was well-attended, mostly by locals. Good, homey place with fresh food served simply , with little regard to the passage of time or cholesterol counts. And Franco is entertainment in himself.