While I initialy had positive experiences here, my tax returns over the last two (2022/2023) years…read morecontained significant (and basic) errors, leading to thousands of dollars in back taxes, interest and penalty fees. It's been very disappointing and expensive and I wasn't offered a refund and had to follow up several times to even get it resolved. There's definitely been a change here and my advice if you're looking for peace of mind when completing your taxes, is either to do them yourself or look elsewhere.

After two years of terrific service, the 2023 tax filing season was a very different, and…read moreunpleasant, experience. We returned all of our documents well ahead of their early-March deadline and, after I prodded them for confirmation of receipt, we heard nothing else. Several days before tax deadline, they sent a mass email to all clients suggesting that if we hadn't heard from them yet, they would file an extension. I reached out by email and phone--several times--the weeks before and following April 15, with no response or even confirmation of receipt of my communications. At that point, we had no confirmation that our tax documents were actually in their queue or that an extension had definitely been filed on our behalf. Frankford responded (via email) many days later and, while they acknowledged that this was a difficult year for them, they provided little to no proactive explanation of our taxes, nor did they review any of the returns with us. A week ago, we received a letter from the IRS that our taxes had been filed incorrectly. We understand that accountants make errors, however, despite reaching out to Frankford about the error, we have yet to hear back to understand what happened. It seems their lack of communication is not limited to the weeks around tax filing deadline. We will be looking for another tax professional next year, and would encourage others to approach Frankford with caution.

I started a non-profit over a year ago and had absolutely no idea what I was doing. Working with…read moreCover & Rossiter, Vickie and Samantha really helped to shape our organization and has gone beyond our expectations to help us now that we got our 501c3! It was really tight in our first year and their firm worked with us financially and gave us options. In my opinion they really value and work for the non-profits! Im excited to grow our financial program over time and am glad to have them supporting us.

Excellent CPA firm with a specialty in captive insurance companies. Strong ethos of caring and…read moregiving back to the community.

Extremely thorough and very helpful with my taxes. They reviewed my previous year's taxes for any…read morediscrepancies.

First let me start by saying that I've been in business for over 15 years and this is the first…read moretime while doing my business taxes that i didn't have the feeling of doom or that unwavering overwhelming feeling of anxiety. Now going in I did because I found this place by a google search. I was reading reviews all day and people can be non understanding to a lot of things in business so i take everything good and bad with a grain of salt. but bayyyybeeee THIS IS YOUR PLACE TO GO!!! Not only good for tax preparation, this is the ultimate business for all financial services, Suzette and Bret were both amazing!! They were very informative and I learned a lot from my sessions. I will definitely be continuing to give them my business. i don't even write reviews, but here I am because maybe you're like me looking for the right place. THIS IS IT!

Absolutely the best tax professionals I've worked with. inwas closing on a house and found out I…read moregot scammed by another tax person then Andrews and Adyko services were like angels and filed immediately. This was the fastest and most professional tax service I've worked with. From making calls to the IRS to updating my taxes from 2019 we got it filed in a few days and processed within a week. I am now able to close on my I am forever grateful for this service.

Recently left my fulltime job and didn't know how it was going to impact my taxes. Andy was…read morerecommended by my friends/co-founders and he helped me navigate the murky tax waters, especially after having changed brackets.

I was trying to inquire about becoming a client at Vertical Maven Group, but I haven't even been…read moreable to get a response from anyone over any mode of communication. I have: (1) Requested a quote through Yelp over a week ago with no response. (2) Called and left a message with my number a week ago with no response. (3) Scheduled a meeting through their website for one of the 15 minute phone consults about your tax situation, and they just straight up didn't call me at my scheduled time.

Linda was thoughtful in explaining how the 2017 tax law affected me as a small business owner. I…read moreappreciate her approach!

I'm retiring in September and went here today to ask if someone could review my W-4P form. The…read moreelder (owner) came out and told me he was busy with customers. I said "no problem" and was preparing to leave but he kept asking me questions. This was how the conversation continued, he asked me, "Are you married?" I said "yes". He asked, "will your husband continue to work?" I said, "my wife will continue to work." He makes a face of disgust and says "mmmh your wife, are you married?" I said, "I already told you I was married." He says " but are you really married?" I didn't want to have any further discussion with this IGNORANT, DISCRIMINATORY, SORRY EXCUSE FOR A BUSINESS MAN! I left and immediately called my wife to tell her what had just happened. Gay marriage is LEGAL! Has been since 2015! I'm positive he'd never ask a straight couple "are you really married?" I'm a black, gay, married woman who was seeking tax advice, if you are too, take my advice and DO NOT COME TO THIS PLACE! FYI, zero stars was not an option!

I have been going to "Your Tax Pro" for years...Everyone is always so helpful. If the owner George…read moreis busy I always talk to his assistant Stella. This lady is so helpful and so pleasant. I don't know who I would go to if George decided to retire.

I do not recommend this business. When we moved to DE we used this location to file our 2015 and…read more2016 taxes. In May of 2017, we received a notice from the IRS that we did not satisy our 2015 taxes owed. Boyer and Boyer said they would look into this for us and let us know the outcome of their investigation. I followed up with them one week after giving them the form and a POA to complete the investigation on our behalf. They were still investigating and assured us they would get back to us with an update within 7 business days. They did not, so I followed back up 2 weeks later, speaking with Sandy, she mentioned we had not provided certain documentation (2014 1099-G forms). I asked if they would've known we needed to have these and if they should've requested this from us, she said "We wouldn't know if you would have received these forms since you were a new client at that time". I said ok and came home to check my records and I found that we had indeed, provided them the forms in question. In was in the folder with all our other documenation they provided to us. Not only did they not properly complete our taxes, they lied about not having received these documents in order to hide their error. We've been charged interest and penalties, in addition to the monies owed, since they failed to get back to us in time so we could respond to the IRS. We will take our business elsewhere next year as we had never had any issues with the service we used before.

I have been using Boyer and Boyer for 10 yrs and not once have I had a problem with filing my…read morebusiness taxes. They are very accommodating and thorough and patient when is comes to my untimely delay in filing forms for tax filing. It appears the other customer might have experienced a one in 1000 error that happens, no business is perfect despite how hard we try.

I'm writing an update to the previous review. Since posting the review, a representative from Kim…read moreYeung Ling PC has reached out to me and provided a follow up service from a senior accountant. Mr. Chow was very helpful and knowledgeable, he answered and addressed my pervious tax questions and concerns. I don't think the first accountant was very experienced, but I'm happy with the service Mr. Chow provided and would return again.

Used them for over 10 years. They get the job done, and have professional & courteous employees…read more Usually have decent turn around time even during busy seasons. Handles more complicated matters like real estate depreciation and such as well. Recommended.