This review is long overdue. I was referred to Mr. Shaw by a colleague to assist with my father's…read moreestate, and I'm very grateful for the recommendation. Mr. Shaw was thorough, professional, and transparent throughout the entire process. Despite encountering a few challenges along the way, he remained patient, diligent, and committed to seeing everything through to completion. I am very pleased with his services and look forward to working with him again in the near future.

Attorney John Shaw is excellent! He helped my parents transfer house ownership to me. It only took…read moreone office visit and everything else was taken care of. Thank you so much for making the process so smoothly.

Counselor Kim was exceptional, highly professional, and extremely communicative in handling my…read morecase. I reached out to him on day one, and by day three he had already provided me with the required response and letter to address my situation. I had a dealership that had defrauded me and was attempting to ignore my emails, phone calls, and communication. I contacted Counselor Kim and explained my situation over the phone. As stated earlier, within a few days, he had already drafted the demand letter and sent it to the dealership. Within approximately a week and a half, the dealership responded and offered to resolve with a full refund and a formal apology. Before emailing me, I know they reached out to Counselor Kim and had a telephone conversation in which he was able to arbitrate the refund without any further issues or involvement on my end. I highly recommend Counselor Kim and his law firm for these particular issues and others that I know he specializes in. I may also use him to draft my living trust, as I know he has integrity and has my best interests in mind.

I recently reached out to Jae to assist with a landlord-tenant dispute following a flooding…read moreincident in my apartment that resulted in the partial loss of use of my unit and a disagreement with my landlord regarding rent credit. From our initial phone call to the end of the dispute, Jae was knowledgeable, responsive, and easy to work with. He took the time to understand the details of my situation, explained the available courses of action, and provided clear, detailed guidance throughout the process. Most importantly, Jae helped me achieve the exact outcome I was seeking. After months of back-and-forth with my landlord, who would not budge on the credit I was requesting, his involvement helped bring the matter to a resolution without further pushback. I ultimately received the full rent credit I had been seeking--four times the amount of my landlord's initial offer. I genuinely believe I would still be disputing the issue with my landlord today had I not worked with him. If you're looking for an attorney who is professional, thorough, and effective in landlord-tenant matters, I would highly recommend working with Jae Kim.

We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

The law offices of Andrew Ritholz handled my accident case and I am super happy with the outcome…read more Better results than expected and a steady process. Very thankful to Mr. Andrew Ritholz for his work.

Couldn't choose a better law firm to handle my accident case. Lawyer Andrew so good and awesome in…read morethe work on my case. They made me and my family feel so secure by choosing them. Gina is so kind she took time to make calls to make sure my family and I were OK. always checking up on us. She was so nice and respectful and professional. Gina and Andrew making an awesome team couldn't ask for anybody better glad I make the call. Hopefully it never happens again, but if it does, I will not hesitate to call this law firm again thank you again. You guys really appreciate everything you guys did for us.

As President of my condominium association's Board of Directors, I've had the pleasure of dealing…read morewith Matt Ober, Esq. for over a decade. He is utterly brilliant. He is fully aware of all components of our governing documents, as well as all aspects of California condominium law. The entire Board trusts him implicitly. He is worth is weight in gold. Jaime M.

Predatory. Do not trust them. They use deceptive language and tactics. Exactly the kind of law…read morefirm that give law firms their earned reputation.

Very helpful, gave me good advice on how to handle a tenant lawsuit. His instructions were great…read moreand he was happy to help and even told me that we didn't need to hire him for the issue. Honestly you don't find people like this much anymore.

Mr. Heckmann is a true professional. He's is extremely well versed in his profession. There would…read morebe no hesitation on my part to recommend Mr. Heckmann to anyone who needs a great attorney. Very reasonably priced considering his expertise. Thank you Mr. Heckmann.

I was so lucky to find Attorney Chang, his professionalism and sincerity are commendable, and I am…read morethankful for his exceptional and dedicated service to my case. I would recommend Attorney Chang for everyone who needs legal advice!!!!

Thanks Steven Chang for work hard on my case,we got what we need,i'm hightly recommend everybody!read more

I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.