We normally do not leave negative reviews, but after our experience with this law firm, we feel it…read moreis important to share what happened so other clients can make informed decisions. At the beginning, the consultation sounded professional and reassuring. However, as the case progressed, communication became increasingly frustrating. The original attorney and translator who first handled our case both left the firm within about a year, and the new team that took over seemed unfamiliar with the details of our situation and our expectations. We often felt we had to repeatedly explain the case from the beginning. One of our biggest concerns was billing transparency. We were surprised to see significant charges for tasks that appeared very basic, including researching public information, locating addresses, or searching online profiles. We understand legal work involves preparation behind the scenes, but many billable entries felt excessive relative to the actual progress of the case. Another frustrating issue was the lack of meaningful updates. Long periods would pass with little communication, while billing continued regularly. From a client perspective, it often felt like more effort was being spent generating billable hours than actively moving the case toward resolution. We also noticed a major difference between the level of attention given before signing the contract and the level of responsiveness afterward. Ironically, the detailed public response to our review felt more organized and thorough than much of the communication we experienced during representation. We understand litigation is difficult and no law firm can guarantee outcomes. This review reflects only our personal experience as clients. We simply hope future clients ask detailed questions about staffing continuity, billing practices, communication expectations, and case management before retaining this firm.

I really appreciated how honest and straightforward this lawyer was. Instead of immediately pushing…read morelegal action, he took the time to listen, encouraged me to try working things out first, and even helped draft an email for me. lot. If things don't work out, I will absolutely be using his services.

I was seeking out information and expertise from Paul Yee regarding my estate planning and Paul is…read morewell versed in his profession. I was able to clarify my intent and got a lot of valuable information I needed to make an informed decision going forward in my journey. I did not feel rushed and I value the information I received from Paul. If you're in need of his services in estate planning for you or a loved one then you should seek out Paul Yee. First consult fee is $50. Parking is either street parking or one of three spots in the alleyway east of his building.

Mr. Yee very knowledgeable and personable. He and staff made my visit very comfortable and I…read moredefinitely knew I made a good choice to see him. He asked me questions and made suggestions I have not thought of for my Trust. Fee was reasonable. And would absolutely recommend Mr. Paul Yee.

I recently reached out to Jae to assist with a landlord-tenant dispute following a flooding…read moreincident in my apartment that resulted in the partial loss of use of my unit and a disagreement with my landlord regarding rent credit. From our initial phone call to the end of the dispute, Jae was knowledgeable, responsive, and easy to work with. He took the time to understand the details of my situation, explained the available courses of action, and provided clear, detailed guidance throughout the process. Most importantly, Jae helped me achieve the exact outcome I was seeking. After months of back-and-forth with my landlord, who would not budge on the credit I was requesting, his involvement helped bring the matter to a resolution without further pushback. I ultimately received the full rent credit I had been seeking--four times the amount of my landlord's initial offer. I genuinely believe I would still be disputing the issue with my landlord today had I not worked with him. If you're looking for an attorney who is professional, thorough, and effective in landlord-tenant matters, I would highly recommend working with Jae Kim.

Jae is a knowledgeable, professional and fair legal professional. He represented me and my wife in…read morea complex legal dispute related to a house we purchased in Los Angeles. Jae was thoughtful, responsive, and comprehensive in working directly with us, in his engagements and communications with the other side of our dispute, and in his written filings on our behalf. Jae represented us in a successful mediation and settlement that prevented us from needing to go to court. Jae was fair and flexible on payment terms. I would highly recommend JHK Law Group, especially for real estate matters.

Thank you Maria, Carla and team for your great services. The quality was great from beginning to…read moreend. I appreciate consistent and clear communications. Extremely diligent and pushed for the best outcome possible. I felt seen and heard from my first call with Maria. Would recommend her a million times.

1 star reflects my experience with the attorney Maria , NOT the staff…read more I had a recent intake consultation with this attorney, and while the staff I interacted with were warm,welcoming and genuinely ready to listen, my experience with the attorney herself was very disappointing. While I really appreciate the time taken to review my documentation and determine whether the firm could take my case, I felt the consultation itself could have been handled in a better way. When I joined the Zoom call, Maria greeted me warmly at first and was very nice. However, After she asked for more context about what was going on, her tone shifted and started to feel more like an interrogation rather than a supportive discussion. I did not feel heard, and some of the guidance provided felt inconsistent, which made it difficult to understand the next steps. At times, the communication came across as dismissive rather than collaborative. I also shared that I have a documented disability and had provided video evidence prior related to my situation, but was told there was not enough harm to move forward. I understand that attorneys must carefully evaluate risk and decide which cases they can take, but the way this was communicated did not feel supportive or clear. Additionally, I was surprised by the guidance I received regarding ongoing noise disturbances from a neighboring property, especially given that I've documented multiple reports and police involvement. The consultation did not reflect the clarity and consistency I was hoping for when discussing a serious and ongoing issue. I also found it notable that there was no offer to refer me to another attorney, which I have experienced as common practice in similar situations. At the end of our consult she told me "I wish you nothing but the best" but it felt disingenuous given the overall tone of the consultation. That said, I want to emphasize that the staff was excellent-professional, kind, and helpful throughout the process. My concerns are specifically with the consultation experience with the attorney. this consultation didn't meet my expectations That said, I'm actually grateful that she wasn't able to take my case. I would prefer to work with someone who can balance a thoughtful, objective evaluation with empathy and someone who communicates in a way that feels more supportive, without making me feel as though I've done something wrong.

Good people and very professional. Compassionate and with integrity is what we need as Consumersread more

this establishment specializes in the application of law where legal means are exhausted as well as…read morean unyielding commitment towards dishonesty in order to protect the interests of those who they represent. values refer to defense litigation, and approaches refer to knowledge of where the law need not apply. I recommend their services which include, but are not limited to: civil litigation, boundary disputes, commercial leasing, contract law, and real estate.

I had a great experience with Counts Law Firm. The team was professional, responsive, and took the…read moretime to explain everything clearly without making me feel rushed or confused. They were honest about expectations, kept me informed throughout the process, and handled my case with care and attention to detail. What really stood out was their communication -- calls and emails were returned promptly, and I always felt like my concerns were taken seriously. Legal situations can be stressful, but working with Counts Law Firm made the process feel manageable and supported. I would absolutely recommend Counts Law Firm to anyone looking for knowledgeable, reliable legal representation. Thanks again!

We fired him after one letter. We were billed $6,000 for a single demand‑letter response. We filed…read morea Bar complaint -- the Bar didn't find his billing wrong, but did say we didn't have to pay his final invoice. That felt like a tacit nod to his unreasonable billing. He billed us for missing his own deadlines -- including follow‑ups where the opposing counsel is asking for his late response. We were billed for calls asking why he missed deadlines. He drafted a negotiation letter we didn't authorize, and then charged us for "revisions" after we asked him not to proceed that way. His "free consultation" abruptly turned into surprise billing over 30 minutes. Tasks under 5 minutes were billed as 15‑minute increments at $480/hr. We later hired new counsel who litigated the same issue -- and won -- for less than what Counts charged for that one draft. Not illegal, but in our experience inefficient, opaque, and disappointing. We would not recommend.

Bezdik Kassab Law Group deserves more than five stars for how they handled my motorcycle accident…read morecase. From start to finish, Raffi and his team truly changed my life. After an accident that nearly took my life, I went through hospitalization, months of physical therapy, and countless doctor visits, and they were there for me at every stage. Even though I live in Hawaii and their office is based in California, you would never know we were separated by an ocean - I received consistent weekly check‑ins, clear communication, and a thorough investigation into every detail of the crash. Raffi fought tirelessly to make sure I received the defense and outcome I needed to get back to where I am today, and I never once felt like just another case file on someone's desk. His professionalism, compassion, and attention to detail gave me peace of mind so I could focus on healing while he focused on results. I am forever grateful to Raffi and everyone at Bezdik Kassab Law Group for their dedication and for standing by me during the hardest time of my life. Thank you, Raffi -- you didn't just handle my case, you helped give me my life back.

I've had nothing but great experiences with Raffi and his team. We've been working with them over…read morethe years on a few different cases and projects, and they are professional from top to bottom. We appreciated how Raffi was able to conduct himself for the moment... aggressive when he needed to be passionate and caring when he needed to be. we felt that represented US well. anybody can take your case, but can they represent you? They can.

I was trying to assist my 80-year-old mother in getting her guesthouse back from a tenant who just…read morerefused to move after getting a proper notice to end his tenancy. My mother needed to move her caregiver in as she now needs round the clock care. At the Pasadena Superior Court I brought a motion for summary judgment. I was screamed at by the judge who threw my motion out because I am not an attorney. He also threatened me with arrest. He threw his arms out and said, " Look they're all lawyers. Get one of them to help you." Only one lawyer in the packed court room offered to help. He did and negotiated a settlement that allows my mom to get the tenant out in 20 days (though she did not get any money). Jamea A. Gallo is a hero for coming to the rescue! I recommend him highly. Thank you, James A. Gallo!

From the owner: Law Office specializing in real estate law, litigation, contracts, etc.read more