Don't bother Dr Albridge retired. The front desk staff are horrible and rude - and that's being…read morekind.

Wish I had read the bad reviews here before I scheduled with these people…read more TL;DR: They have no problem cancelling appointments at any time, blaming you for their issues, keeping you waiting, demanding return appointments for no reason (better insurance $$ for them?). Most horrible medical experience I have ever had - complete lack of empathy and professionalism by their entire staff. Run away!

Everyone I've encountered at Palo Alto Medical Foundation has been competent, friendly, and…read morehelpful. Also, wait times are minimal.

My care team and the staffs at the front are amazing and awesome! They're friendly and always on…read moretop of what was needed. Haven't had any bad experiences with them for the many years me and my family goes here.

I went to Jaeny for Botox and Filler treatment and I couldn't be more pleased with the results. I'm…read morea Bay Area native and I've been doing Botox and Filler treatments for over a decade. I can be overly picky and detail-oriented, to a fault, but Jaeny exceeded even my highest expectations--which I don't even realistically expect to be met especially having undergone these procedures so many times before with other providers at other businesses, etc. I'm rating this business and Jaeny 5 stars, first and foremost, because of the level of unmatched skill (in my opinion), experience, and expertise that Jaeny brings, which showed in the results I've achieved, and secondarily, I'm rating this business 5 stars, because certain values/traits such as honesty, integrity and customer service are just as important to me. Specifically, the office staff were friendly, professional, and knowledgeable; and I also appreciate the upfront and transparent pricing the business offers. Pricing itself isn't necessarily my utmost concern (I'm willing to pay more for above and beyond results), but price transparency, consistency, and overall honesty in dealings and practices as a business are so vitally important to me, on personal principles, and it was apparent from my very first interaction with the business that this is exactly how they operate. (They also happen to offer very reasonable and market-aligned pricing, along with discounted packages, etc., for those wondering.) I want to conclude with my sincerest compliments and gratitude to the one-and-only Jaeny (because you are so uniquely skilled at what you do) for thoroughly indulging me by listening to everything I had to say, and what I was looking to achieve, looking at all of the photos I brought in, lol--going above and beyond to truly understand what I was looking to accomplish, and then fulfilling each and every single one of my expectations, beyond what I had hoped. I'm so glad I found this place and I look forward to coming back!

loved the price transparency & booked a 3-session bundle for microneedling. very clean and…read moreprofessional location, and the receptionists were super friendly and non-judgmental. jaeny did all 3 of my sessions, and it was seriously so painless and quick with how light-handed and experienced she is! (definitely recommend numbing for the full hour before the appointment btw lol) she gave me aftercare tips and other skincare suggestions as well. will definitely return for any future needs :) highly recommend!

I have been working with Dr. Valencia for about four years, and it has greatly improved and changed…read moremy life! I started seeing her for chronic digestive and hormonal issues, as well as support in general well-being. These issues have greatly resolved and I have learned to listen to my body and trust in the process of the healing journey. I'm so impressed with all the different holistic modalities Dr. Valencia applies to help better understand and treat my symptoms, while also discovering and addressing the underlying root causes for true healing of the whole system. I always feel so much better after meeting with her, as she is so genuinely kind, empathetic and inspiring. Dr. Valencia and her practice gives me hope that healing is possible and I'm forever grateful for her continued support and care!

Ever since Dr. Rios and Lindsey left this place has gone downhill. I feel like they just want to…read moreup-sale you every visit with something you don't need. Lindsey used to manage accounts thoughtfully and with your concerns in mind. Now the customer service is horrible. You feel like you are on the phone dumb and dumber with an attitude. You have to awkwardly sit in the same room with someone while getting an IV drip too. If you are going to offer IV services have nurses on hand that can do that effectively and quickly.

She takes care of my mom so efficiently. The office was full this morning but within minutes the…read morepeople waiting to get in all cleared out for us to sit down. Less than 5 minutes and we had a seat to wait for my mom's checkup. Happy Monday! Thanks.

I had a wonderful experience with Dr. Surdock and their team. From the moment I walked into the…read moreoffice, I felt welcomed. The front staff was friendly, efficient, and made the check-in process easy. The young lady helped and solved an insurance issue immediately. Moises, Dr. Surdock's assistant was easy to talk to and friendly. Dr. Surdock was incredibly knowledgeable, patient, and thorough in explaining my foot/ankle condition and the treatment options available. I never felt rushed, and all my questions were answered with care and clarity. She saw both my son, who is developmentally disabled, at the same time and she was just as thorough and helpful to him. I highly recommend Dr. Surdock to anyone looking for a skilled and trustworthy podiatrist. You'll be in great hands!

I cannot speak highly enough of the care and service provided to my mom, for whom even getting to…read morethe office was a challenge. (In fact, Dr Hopkins actually offered to make a house call!) The procedure was made effortless and painless, the the outcome was a perfect success.

Great experience all around. I had to take my son here for an ingrown toenail. They were able to…read moresee him and treat same day. They knew how to process Tricare and how much our copay was. Once we were in the room they asked a few follow ups then went straight into treatment. It was in and out in 30 minutes. Even after they didn't make us come back for unnecessary visits or charge for anything they didn't do. I know the other reviews are really old but I had none of that happen. It's only positive reviews from me. I say give them a shot. The doctor was also really good at working with my son. She knew how to talk to him to make him comfortable and not worried about the procedure. Definitely a great choice.