Very positive experience. The front and back office staff are great. Dr. Calciano is very…read morereassuring and kind. As a retired nurse, I have the utmost confidence in him.

Dr Drew is an excellent doctor. He obviously cares about his patients. I have seen many…read moredermatologists in my lifetime and he is the best one. Highly recomended

Couldn't even get an appointment for a possible melanoma until 7 months after referral…read more Receptionist was very rude and not helpful at all. Suggested I call back everyday to see if there was a cancelation or I wait until July. Terrible customer service and patient care.

Drove an hour for an interview just for them to cut it short over something I already told them on…read morethe phone. I meet their availability, but apparently having future goals is a problem. Waste of time and very disrespectful.

I called and asked a question about a simple facial service I wanted and was told I needed a…read moreconsult. I booked the consult. I drove over 30 minutes one way and had to fill out a ton of paperwork for the 1 simple question I had. I had to wait past my scheduled appointment time. Upon entering the consult room, I was immediately handed 2 brochures (without anyone looking at my skin) and told they really only offer 1 service for the face. The consult was maybe 5 minutes at the most (and that's because I asked questions). It wasn't a true consult. I could have saved a lot of time and unnecessary paperwork (identify theft is real these days) if they could have just answered my question over the phone in 10 seconds. On principle, I won't be receiving services from this place and will look elsewhere.

I spoke to staff members twice about the specific treatment I wanted before booking an appointment…read morefor a consultation. I paid my consultation fee and showed up to my appointment only to have the doctor walk in and inform me that they don't offer that treatment. So I received no consultation or exam, yet they kept my consultation fee, despite the fact that they knew which treatment I wanted, they don't even do it there, and the doctor spoke to me for all of 2 minutes, if that. I was very clear in advance about the treatment that I was booking an appointment for. Apparently it was just a mixup on their end and those I spoke with weren't aware that the treatment isn't something that Ultraderm does. But they never refunded the consultation fee, which I think is unethical to say the least. I spoke to someone who said that they would follow up, and they never did. The whole experience felt super disorganized and frustrating.

Sharon gave me a hydrating facial on May 1st. She does a great job and my face feels SO much…read morebetter. We've know each other since we were teenagers, so we also caught up on family and mutual friends. I highly recommend her services.

Email from me: I want to be off this list. You are sending too many emails. I have unsubscribed…read moretwice. I guess the better business bureau is my next step. Reply from Pristine: go ahead and send me to the better business bureau ! All you have to do is unsubscribe at the bottom of the page and be done with it.Instead you choose to be a witch and complain. I don't get that. I will go manually in and get you off the list as well. Their listserv for unsubscribing obviously doesn't work, they didn't read me email as I stated I had unsubscribed twice, and the name calling? Well, if there were zero stars that's what I would give for customer service. Beware giving your email address!

I am not your usual Botox patient because I need to use Botox to make my face even! I don't use it…read morefor wrinkles, I use it for symmetry. I had a brain tumor removed years ago that left part of my face weaker than the other part. By using Botox, Dr. Small is able to relax the strong parts and even out my face so I look symmetrical. It's magical!! Many people don't know that what we think of as "beautiful" in a face is actually what's symmetrical. When part of your face droops, it's really noticeable. Dr. Small is a miracle worker, I can't recommend her enough!

I appreciate the dedication Dr. Small has shown over the years in working with me to achieve an…read moreexcellent, gradual process--an approach that balances my treatment and delivers magnificent results, making the changes between sessions barely perceptible. Thank you, Dr. Small. I will always recommend your commitment to helping women age gracefully and look fresh after every treatment

Dr. Albrecht is terrific. She is very thorough and an early detector of a melanoma hidden in my…read morescalp. I rely on her completely, and have been for several years. Scott M.

She didn't sit down during the appointment, which lasted about 5 minutes. This made me feel like…read moreshe was rushed and I was part of an assembly line. She gave me about 6 numbing shots before giving me a biopsy. Once she started removing flesh, I told her I was feeling pain. She immediately told the assistant to get more numbing shots. Shouldn't she have made sure I was numbed before cutting me?? Then I had to get like three more shots, and then I felt more pain and I told her. She said that was "just the cauterizing"! Every time you get numbed the doctor should test to ensure proper numbing before starting to hurt you.

I have been seeing Jillian for years for all my skincare needs. She is caring, professional and…read morevery skilled in her trade. I highly recommend anyone looking to maintain or improve their general appearance. She takes her time to make sure you feel comfortable and really discuss all your concerns and goals.

I'm updating my review because I've now been seeing Jillian for over 5 years and if anything....my…read moretrust in her has only grown. One of the biggest things I look for in an injector is experience, and that's exactly why I continue to see her. With 13 years of injecting experience, she has the knowledge, technique and judgment that only come from treating patients day after day, year after year. She always takes the time to listen, never recommends treatments I don't need, and her goal has always been to enhance my features while keeping everything natural. I know I'm in good hands every time I sit in her chair and I honestly don't trust my face with anyone else. She won't over inject you and she has the belief that "we can always add more" which is comforting because I know I she has my best interest in mind not her wallet.

Really great! Awesome service, decent pricing and a nice place to go. Very clean and with…read moreprofessional staff.

I have had good experiences here in the past, but today that was not the case. I arrived 5 minutes…read morebefore my appointment and didn't get on the table until 10 minutes after my scheduled appointment time. The esthetician didn't ask me any questions about my skin concerns. She then ended the treatment after less than 30 minutes despite the fact I paid for a 45 minute treatment. Very disappointed especially considering I came in to prepare for my wedding next week.