Called earlier in the week to make an appointment for LiveScan services, and that was super easy and efficient. The person who made the appointment was super friendly. Fast forward to my appointment (today), I liked that they are still following Covid regulations with face masks. I walked in for my appointment and was welcomed right away. Only waited a few minutes while they got everything ready. The process was easy and the woman who took my fingerprints, was super friendly and explained everything very thoroughly. She explained the process and time frame for everything, she even provided her card in case I had any questions. I would recommend this location if you need to do a LiveScan. The customer service received was amazing! Thank you so much! read more

I'm overall very happy with the service here! Lupe and Cristiana were very friendly and nice. They helped me avoid the long DMV lines and I'm so grateful. I'm a new driver and just got my first car so I was lost in the whole insurance and registration process but they made it so much easier and understandable! If that's not enough they are both bilingual and it made everything even better. Thank you again to you both and I hope that everyone sees this and gets to experience the hospitality that I did. I'm so happy and glad to have met you both. Keep it up ladies, I wish you the best of luck. read more

10/10 Recommend! Great customer service! I scheduled a live scan through my employer and it allowed me to schedule outside of business hours. Thankfully Christina reached out to let me know this, rescheduled me, AND waited for me ( after her normal work hours) so my service could be completed. I needed this for my employer in a timely matter so I'm very thankful she provided above and beyond customer service. Christina was very helpful, kind, and informative of what I needed to bring with me. THANK YOU CHRISTINA A MILLION TIMES!!! read more

First time going to Alcaraz, a good friend recommended them, I was a bit skeptical that they would be able to help me with my complicated tax situation . I like that they did not make any promises like other tax places that make promises and don't deliver and charge way too much. But I was so pleased with their fee AND that they delivered beyond my expectation, I am very happy with the results! Very friendly service that makes you want to come back and refer others! Thank you, thank you, thank you! read more

The ladies at Alcaraz Insurance were so kind, helpful, and accommodating. They allowed me to come a few hours before my actual LiveScan appointment, which worked better for me. The office waiting space was so comfortable and decorated nicely for the holiday season. The actual scan process was fast and efficient. All workers were wearing masks and sanitized their hands and office areas regularly, so I felt very safe. I would definitely recommend Alcaraz Services! read more

I tried this place out 4 years ago they are very nice and inviting. I have done my taxes and they make it easy and explain what they do and they have given me the best tax returns from any other places I've tried before and they also have perks where you bring someone with you they can give you credit for your next tax return I highly recommend them and they always remeber you the following year which shows they care and you're not just a number 10/10!! read more

The two brokers are very professional, helpful and kind lady's they helped me find the best price for my auto insurance and the price has not gone up. So they accurately gave me a quote within 15 mintues and has not gone up. This year I have also had more services done within the facility and always leave with a smile on my face from great prices to friendly brokers. I strongly recommend going to ALCARAZ INSURANCE you'll not regret it! read more

Customer service here is A+. I get my taxes done here and I get my insurance, registration here! They always give me their best advise and are always willing to help!! I always leave with a smile on my face! If you beautiful ladies over there are reading this, just want to say thank you for your help and being there for me and my family! I do recommend this place to anyone needing assistance... Alain R. read more

Second time coming here we'll worth the trip from the city of Yucaipa , highly recommended lupe was very helpful and answered all my questions and concerns and got the most out of my taxes , la señorita Guadalupe es bien amable me atendió muy bien y contestó todas mis preguntas , me arreglo mis taxis y estoy muy contento con los resultados. Gracias Guadalupe y bendiciones a usted y su familia - J.A read more

The staff was very nice and friendly. I went in for DOJ/Fingerprinting and the woman who helped was named Maria. She was very patient with me because my company got a few numbers on my form wrong so she let me call my employer and get it all resolved. She wanted to make sure I had everything done correctly so I wouldn't have issues later and have to pay again. I would definitely go back if needed ! read more

I called last minute in desperate need of live scan. I understand that many places only see scheduled appointments, luckily they were kind of enough to see me. I was then welcomed and helped very fast and efficiently. Also complimented on my hair that needed desperately to be cut. Thank you for the service ladies. You helped me push one step closer to changing my life. read more

Christina and Lupe are knowledgeable, courteous and friendly. I have been a customer for over 15 years and I've always been satisfied. They have always gotten me the best quotes and have always answered my questions about DMV. They have even been able to help me out with DMV services saving me a trip all the way to DMV. No long lines. Fast and thorough services. read more

The ladies at this office have great customer service. I've been coming here for years (almost 10) they've insured me since I first started driving. I've just recently started doing my taxes here as well the last couple of years & they're the best at it! Anything you need or have a question on they are sure to guide you in the right direction. read more

This place is amazing great customer service , very professional. I've been going for the last 7 years and I have never had any problems, they are very friendly and helpful. Always answer any questions or concerns I have. Most importantly reliable and trustworthy. I would highly recommend them to anybody. read more

Superb service, we have been with Alcaraz throughout the years and our needs have always been met. Car insurance, renter's insurance and now we also file our taxes here. Knowledgeable friendly staff and first-rate service worth every cent, will most definitely keep recommending to friends and family. read more

Been with Alcaraz throughout the years and yes they always come through. Car insurance, renter's insurance, DMV forms etc. and now also file taxes with. Always professional, friendly service worth every cent. Of course will most definitely continue recommending to family, friends and even neighbors. read more

Fast, courteous, and thorough services! I needed government live scan fingerprinting and it was easy to get done here. Helpful hint, if it's in the middle of the day and no one is there they are at lunch. Come back in an hour or make an appointment. Loved my services thanks for the convenience! read more

I went in for a live scan and they were very helpful. I had went to 2 other locations and all required appointments. The process was pretty quick. Would definitely recommend Alcaraz for your live scan needs. Thanks again to the women that helped me, she sat to the right of the office. read more

There's a lot of insurance brokers out there that just take your money and forget about you, but these people at Alcaraz Insurance they go the extra mile for everyone even if you don't have insurance with them!!!!!!!!!!!!! There the best around thank you Alcaraz Insurance!!!! read more