Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and team have been so wonderful to work with!! Not only are they incredibly knowledgeable,…read morebut they made us feel so comfortable through the whole process. Never once did I wonder if our team knew what they were doing because I was CONFIDENT that they knew exactly what to do. Plus, as someone who likes frequent communication and updates, the team was really great about that. I would highly recommend the team to anyone looking for a home loan.

I wanted to share another update on my journey with NACA--this time from the perspective of having…read moremy offer accepted. One of the biggest pieces of advice I can give is to stay consistent and organized with your documentation. This process requires a lot, but keeping everything up to date really makes a difference when things start moving quickly. What has stood out most to me is having a responsive and supportive counselor. In a process that can feel overwhelming and time-sensitive, having someone who communicates clearly and responds quickly has made things feel much more manageable. That level of support is so important, especially when you're working through tight deadlines. I know some people may find the detailed, step-by-step process a bit overwhelming, but as a first-time homebuyer, I actually find it reassuring. It feels like NACA is doing a first layer of review (almost like a built-in quality check) to make sure you're fully prepared. By the time you get to lender approval, you've already done so much of the groundwork, which helps the process feel smoother overall. That said, patience is key. This isn't a rushed process, so if you know you want to buy a home within the next 6-12 months, I highly recommend starting early. Begin organizing your finances, being mindful of your spending habits, and understanding what will be evaluated. That preparation really pays off later. I'm still learning as I move through the offer phase, but I'm looking forward to continuing this journey and sharing another update once I reach the closing stage!

My wife and I have long dreamed of purchasing our first house and have long felt that dream out of…read morereach. We recently discovered NACA, and quickly after attending their Homebuyer Workshop, felt our dream becoming reality. The purchase of a first house can be incredibly stressful, and we are grateful to NACA for alleviating that stress by walking us through each step. Our mortgage counselor Katya is incredibly well-versed in the NACA program. Her kindness, patience, and attention to detail are remarkable. We are still in the early stages, and excited to be part of an organization committed to providing affordable homeownership to ourselves and others. I am rating our experience four stars as we are still in the process of qualification, and will update my review as we progress.

Great job with my loan and was very helpful throughout the whole process. We are very appreciativeread more

Regan and his team were excellent partners. Sharp, on the ball, and great with both first time…read morehome buyers and financially sophisticated folks. Highly recommended!

I highly recommend Victory Mortgage for all your mortgage needs. My husband and I needed help…read morenavigating through a refinance for our home and Jesse Mullen and the team at Victory were very professional, knowledgeable, and kind. We couldn't haven't asked for a better company to help us! We are so happy with our results and cannot say enough positive things about Victory!

I applied for a preapproval through Greg for a mortgage last Friday. By Wednesday I still had not…read moreheard anything for him so I sent him an email as I know preapprovals do not take long and they pulled my credit that day. I checked my login where I submitted all my documents and nothing. After 10 minutes of sending an email I got "I was unable to get a loan to debt ratio so we will not be able to finance for you". That was it. No hello, sorry about the late notice. No elaboration on what that meant as I am a first time potential home buyer. Just those words. I let him know how unprofessional it was to not notify me when he received his findings. I also feel any type of advice on how to be preapproved is helpful but I believe he took one look at my race and my age and wanted nothing to do with me.

I had a great experience with a representative, Dawn Moes, who helped me with an issue on my…read moreaccount. She was very patient, kind, and took care of everything smoothly. I really appreciated her help.

i love love love skyone they have helped me build my credit score they have gave me loan's plus…read morerefinanced my car's & consolidate my bill's they are the best

Just closed on a HELOC with the best rate I found (by far). The process was super easy- I kept…read morewondering what the catch was. Justin was very responsive and easy to work with. I highly recommend this company!

Great team and very professional They are really…read moreinformative too and quick to follow up

HARD TO REACH BRENCH It started in a parking lot--one of…read morethose shared ones where different businesses sit next to a bank. Nothing unusual. Just another day. I saw an envelope lying on the ground between the cars. At first, I honestly thought it was trash. Something a bank customer had dropped and didn't care about. I almost ignored it and kept walking. But then something in me--my instinct--kicked in of order. I looked around. So I picked it up, thinking,Who could be this messy person I'll just throw it away later, and put it in my pocket so I can do it right away Then I went diration to the bank and got busy with my own business. And just like that--I completely forgot about the envelope. It wasn't until I was far away, already heading home, that it suddenly hit me. The envelope. And I even asked myself, "Why didn't I just throw it away at the bank?" By the time I got home, curiosity got the better of me. I opened it. Inside, I found a paper, some money, and a smaller envelope with handwritten numbers. I counted $140. But on the paper, it looked like 740 was written down. That's when my thoughts started going somewhere deeper. This might be someone's missing portion of rent money. This person could really need this. It didn't feel like trash anymore. It felt important. So I picked up the phone and called the bank. The first person I spoke to didn't take it seriously. She said something like, "It's your lucky day," almost like I had just found free money. That didn't sit right with me at all. Lucky day? No. That didn't feel right. I called again. The second person told me that someone had already come in asking about lost money. That made me pause. Because at that point, I was already far away from the bank. So now I'm thinking--how does that line up? I called a third time and asked them to contact me if anything came up. But now my mind wouldn't stop. What if they're not telling me the truth? What if someone really needs this and it never gets back to them? What if I just keep it--and it was meant for someone struggling? That didn't sit right with me either. So I made a decision. I got back in my car and drove all the way back to the bank.It wasn't convenient. It took time. It was honestly a pain in the neck after everything I had already done that day. But I walked in--and I handed the envelope over with the question if not someone claims it if I get it back. So I got the answer Someone claims it already. I made sure that's the person on the phone told me the truth...so I was confident to give it to the bank manager assistant. But not without giving me the name good it isn't a high amount but for other it is. No direct banker only call center what are only can talk to the bank. So far so good.

Well it's finally happened.... lost the wallet with EVERYTHING that you can imagine inside of it…read moreyesterday. I mean everything too. First order of ops was to cancel all plastic-like...NOW! That meant both my Navy Fed personal and business cards-among others. So I came into the only branch for miles and miles around with moms in tow. This review is strictly concerning Navy Federal and the Immaculate Reception/ Hail Mary experience I just received in there. Trust me folks when I say I'm no one special, but I sure came out feeling like the son of Jeff Bezos or Bill Gates-with some added melanin quite naturally! So the line to see a teller was practically outside the door. The presence of a Billy Dee Williams (that's a compliment by the way) looking armed security guard kind of smoothed things over, just in the event that hot tempers and hot heads would get too annoyed at what awaited them-a long, long, long line! The line was for a litany of things, ranging from the need to get a new ATM debit card like myself to any number of other issues that the client needed to have taken care of. Luckily enough, I ran across Lauren, who was for lack of a better phrase the ground traffic controller here! When she had a few seconds to breathe, she politely informed me that I could take advantage of an option within the Navy Federal app that would in turn allow her to go and print out a replacement card immediately! In less than 5 minutes I was out the door! Lauren is clearly the CSA or customer service all star of this experience. Thanks Lauren, you are the epitome of class, efficiency, and someone with a heart, and repped the NFCU brand in a top-tier performance!

Called to get a copy of the lease for our records and the woman who picked up was very rude and…read moreunprofessional. She basically started screaming at me telling me she was "tired of repeating" herself. That's not my problem. When multiple tenants are involved sometimes information needs to be repeated. She refused to send me a copy of the lease and refused to schedule a walk through of the property. Anna Rodriguez is snotty, rude, lazy, unprofessional, and quite frankly, should be fired.