I was referred by my PA to this urgent care clinic. Not my normal facility. They are open on Saturdays. My Dr made me an appointment since I had critical symptoms. He didn't want me taking a chance on just walk-in. My whole body was covered in a painful scarlet fever rash and my kidneys were shutting down. Puffy eyes, fever, cough, trouble swallowing and breathing. Our power was out for a week and it made me really sick. Front desk was friendly, checked me in quickly and I was seen by Adam immediately. Good thing as I have pneumonia, positive for strep throat and scarlet fever. Boy was I sick. Adam was great! He diagnosed me immediately and gave me a really strong antibiotic for 10 days. I was treated kindly and the nurse was so caring and thorough while documenting my symptoms. If not for this place I would have ended up in the ER and even could have died; but they got me through the weekend. Adam (who is friendly and approachable) is only at this location a few times a year and I am lucky I got to see him. If I weren't seen here so quickly I would have ended up in the ER. I couldn't even lift my head off the bed. Be careful going here as a lot of very sick people come here like me; so you can catch a bad illness. I know I was highly contagious, lol. read more

Very poor medical care. Don't fill important medication without a very large inconvenience to the patients. No refills on very important meds. Find a real medical facility. Best of luck. read more

I booked an appointment in January 2025 and couldn't get in until October 2025. I waited nine months to get my annual checkup. When I initially called I specifically asked about and booked the appointment for an annual gyno and breast exam. When finally I got there all it turned out to be was a 20 minute in take interview. No exam, just a meet and greet and then they charged me $198 for nothing. Find somewhere else to go! read more

Alcona Health Center Ossineke The staff front office worker and Dr. Lefave and Dr, Grant are top notch .I been thru a lot of Drs which good ones are so hard to find these days. These two are amazing and staff out there are wonderful always feel welcome and they are always on the ball some young blood out there is awesome. The diff between them and Alpena office is night and day . I would never ever go to Alpena . They are Horrible. - Today was a total disappointment at Ossineke went from 5 stars to 2 stars and thats being Generous. Saw Dr. Lewandowski what a fucking joke. Was told if need more anitbiotic come back nope wouldn't give me. When go to ER they give me antibiotic and say have bad sinus infection blood pressure up head ready to explode pain 8/9 even gave him all the ct scans and notes from ER- wants me to take my tylynol instead of my norcos and they know my history fucking sad day in healthcare when u cant even get antibiotic but ur exspected to lay in bed in pain blurred vision hard time breathing with other life threatening illness that they know about which doesnt make you heal as fast - trying very hard on my side giving it my all then no support here for this my God this fucking world. Then he says it would be irrisponsible to go to ER really fucking really. But your suppose to deal with crying, pain get so bad, sleep 2-3 hrs nite if that along with the underlining conditions they already know about. I need a fucking antibiotic Augmentin that takes care of it I dont need a norco. You would think I was asking for a million dollars asking for antibiotic then says wait 3 to 5 days until you get sicker. WTF sicker. read more

I have been a patient of Dr. Basheera's at Alcona Health Center for 13 years now and I can absolutely say that I LOVE this clinic and everything they have done and are doing for me. Dr. Basheera extremely knowledgeable and truly cares about her patients. I have never had a bad experience here, never. read more

Wow where do I even Begin well after 12 years of ongoing chaos I had to switch drs and move to another Agency they almost killed me being a diabetic. No one absolutley no one should have to go thru what I had to throughout the years and this topped it off in the last month nothing but rudeness unproffesionalism and numerous serious violations against his Agency being a social worker in the medical field have a good understanding of how an Agency should run . With that sadid I have to say there are like anyother Agency there are some decent people there but seriously if u need to be seen save the trouble save ur life and go somewhere else get a Dr you can trust. I can go on and on and give you examples that would blow your minds. I just hope that you whoever sees really look at the neg reviews and seriously consider the imporatnce on why people write them there are good reasons. Lets just say instead of helping they did more damage and finanacially drained me with unecessaary things. When u put people lives at risk and u have some good Drs that leave just adds to the what the hell is going on very sad had enough . Had to turn them in several times . I wont name any names but I would be glad to help anyone who needs help or have problem just saying before to even get to this point dont go there . The dental portion is fine good people there. read more

Practitioners routinely fail to update MICR with immunizations, electronic records go missing. Insisting that I'll have to vaccinate twice. Showing up for a well child visit, but they didn't stock the vaccinations. They refused to give multiple shots, combo shots were only available at a different location. Arrive at the different location and charged a second copay for what the original visit was for. read more

DO NOT GO HERE PEOPLE.... I had some lab work done and they had the results changed to fit WHAT THEY WANTED TO DO. A few days after I found out, I went and had the labs redone at another place and all was good. Proof they screwed around with my lab work. Also, one of the doctors, Jason Beatty is an ex junkie who hands out prescriptions like they are candy, killed his best friend and complains constantly about his student loans. Also, not ONCE did he do anything about my high blood pressure. I had to find another doctor who WOULD and are now doing something about it. The person who facilitates pain medications is Shari Froelich. This is also the same person who messed with my lab work and then dumped me as a patient. I have been to many doctors and NEVER ONCE did I have problems and back stabbing like here at Alcona Health in Alpena, MI. When I went for my medical marijuana card, the doctor who looked at me asked where my previous doctor was, I told him Alcona Health and HE said, Jason Beatty and I said yes, how did you know and he said he gives out meds like candy to people. DO NOT GO HERE. THEY HAVE A VERY BAD REPUTATION. THEY DO NOT CARE ABOUT PATIENTS, ONLY MAKING MONEY!!!!! read more

I don't recommend this clinic unless you are healthy or just need a vaccine maybe. I've been a patient there for four years with the same PA. I am disabled due to physical and mental issues and require certain medications for both. This clinic constantly drug tests me in order for me to get my meds. Out of probably 50 drug tests (that btw, I have to pay for), I only got in trouble once. I dropped CLEAN! I didn't have the level of codeine in my system they thought I should have. When I explained that I'm fearful of becoming addicted so I only take them when I can't take the pain and also pointed out the label instructs "four times daily AS NEEDED FOR PAIN", I got belittled and informed that people sell their meds and maybe I am. He threatened to cut me off my meds if I ever dropped clean again. I've never been in trouble with the law, I've never had a drug or alcohol problem and I don't appreciate being treated like a criminal. Recently they made me choose between my anti-anxiety and my pain meds. I chose to keep my pain meds and they cut me off my anxiety meds. I had a bad reaction to losing my anxiety meds and went deaf in one ear with a constant headache. They don't know what to do so sent me to the local neurologist. The quack neurologist sent me to a psychiatrist. The psychiatrist is a good doctor out of Ann Arbor. He told me my doctors are a bunch of hacks and recommended I find new doctors and gave me back my anti-anxiety meds. I am currently looking for real doctors in this area. read more

Don't go here. Avoid this place like the plague. Even if you HAVE the plague! This clinic is the only walk-in one in the Alpena area, and they take full advantage of that fact. They act like they don't care--and they don't. They're unprofessional, the receptionists are rude, the nurses treat you like pieces of meat, and the doctors in the office are idiots. They don't remember you from one appointment to the next, they all say the same thing, they treat you like a number. I'll give you an example. I had been prescribed amoxicillin for a very serious bordering-on-pneumonia upper respiratory infection. I took it for five days, and it wasn't working. My husband, in the meantime, had gone into the walk-in with the same symptoms, got prescribed a more broad-spectrum antibiotic (z-pack) and was already getting better. When I called the office, still running a fever, still coughing, my voice nearly gone, and told them I needed a stronger antibiotic called in, they told me "That doctor isn't in today, you'll have to wait until late tomorrow, or come into the walk-in clinic and see another doctor." Really?! You want me to wait ANOTHER day, or pay for another appointment? When I asked them if they could call the doctor, she said no, AND THEN SHE HUNG UP ON ME. Not only that, I had billing issues with them time and again, and they're unresponsive. No one calls you back. I finally had to escalate the matter with my insurance company and the lab company to actually get them to respond. Unprofessional, uncaring. Don't go here. Avoid this place like the plague. Even if you HAVE the plague! read more

I had some planters warts on my feet that I wanted to get taken care of so I made an appointment to the clinic, the PA that I saw said that one of them wasn't a Planter's wart in the other one was too small to treat. So after the smaller one was large enough to treat, I went to walk in and after waiting for 20 minutes they called me back up to the front desk and said that the doctor wasn't going to do any treatments during walk-in hours, the young lady suggested I make an appointment to see the PA again, so this morning I showed up at my 9:30 appointment and the same young lady informed me that the gentleman who I had the appointment with refused to do any procedures on me, she commented he would see me but would not do any procedures. That makes no sense to me, what is the sense and seeing me without treating my problem. In my opinion they just wanted to charge my insurance company for an office visit and send me on my way. At previous appointments they were anything but thorough; I would even say they rushed me out the door. I have never been treated this poorly by a clinic in all of my 43 years. I am an RN and I cannot imagine treating the patient like this or working for a place who did treat their patients like this. I know for a fact nurses can lose their licenses for abandoning a patient, I know this isn't abandonment but it seems pretty close to me. If you are picking a clinic to care for your health I would look elsewhere. I saw the other negative reviews for this Clinic and dismissed them, big mistake on my part. I will never step foot in that office again, they have wasted enough of my time. read more