Jim never showed up for appointment with no courtesy call. I would not recommend him. I tried to…read morecall him and there was no answer and the mailbox was full. Unreliable!

These guys have turned into our go to for any electrical issue. When we 1st were looking for…read moresomeone reliable a few years ago- we got a quote from Jim and one other (was double Jim's and they also charged a fee for just the quote). Jim and his guys who have done work at our house- Mike and Kyle- were both times very professional, timely, laid back, genuine and looking to save you cost in your home. I've recommended them to family and friends, and I also am not one to do reviews but thought these guys were that great. Below are a few photos on some updates they did, with the before pic first. They also did another bathroom for a Bluetooth speaker/exhaust fan- such a wonderful upgrade. We will continue to use them moving forward.

Bob is a great guy, his estimate was right on the money, they were quick, clean, and their work was…read moreexcellent. I was very happy with the results. I wouldn't hesitate to hire them again. Highly recommended.

I had another electrician lined up to do some work for me and he never showed up. I called Bob and…read moreexplained that I needed some work done quickly. He fit me in that day (he'd had another job that didn't take as long as the homeowner projected). I had most of the outlets, switches, etc changed out to match the new paint colors in my home, and he also replaced 4 indoor and 3 outdoor lights - in 4-1/2 hours. He and his assistant were friendly and very professional, and when I got home that night I was very happy with the results. They were very careful not to Mar the new paint, picked everything up, and left the old parts for many (many were only a few years old). I highly recommend RFL Electric!!

My tennant texted me last night 12/18/18 at 8:00pm and told me he had no heat on the first floor…read more Called all the big names in heating and air and the best they could do was show up at some random time in a few days. One tried to schedule a time for mid January. That was not going to work. I took a chance on a local Agawam heating and air conditioning firm that was well reviewed on Facebook. Chris answered right away. I started a group text for him and my tennant. They figured out a time to meet TODAY. :) The heat got fixed TODAY!!! Is Modern Heating and AC the best HVAC service provider in the greater Springfield Massachusetts area? Not sure but they do seem to kick ass. Awesome response time and customer service Thanks Chris-

First time using modern heating and AC. A company installed a brand new boiler with furnace oil…read moreburner. I found them to be efficient. Only two days to install the complete system. The owner loaned to me a space heater until the job was complete. I only have one request from the company to use drop cloths as not to make a mess on their future projects. The owner, Chris was in touch with me from beginning to end of the project. I appreciated that very much. The two technicians that came over to the house were very polite and helpful. Will I continue doing business with this company? Of course I will and I think you could too. I would like to keep a good relationship with this company.

After months of trying to find anyone reliable, I have no option but to give 5 stars! Ethan and…read moreAndrew were on time, Professional, and Kind. We ran into a little bump with our existing shower valve. Not even a hint of frustration, and their work was impeccable. Thrilled to know I have found a reliable source for me, as well as friends and family.

Two months after a "easy" fix and shelling out $196 for a few minutes of fixing. It's broken…read moreagain and 10 times worse than the original problem. I do not recommend Davis.

I called them for a Job in Springfield, he was rude and never gave me the opportunity to talk. He…read morehanged up. Verry unprofessional

Very professional highly recommend Roberto!! He has done a…read morefew jobs for me already .he's efficient and gets the job done !

Very Professional, honest appraisal, quick service and good tips for going forward…read more Called Monday morning and they were at my house in an hour, identified the problem as a faulty circuit breaker, replaced it quickly and gave me some great advice going forward so it won't happen again. Wore a mask inside and out and was extremely courteous. I will definitely be using them to install my generator in the spring!

Could not be happier with the quality of work, the professionalism, and the dependability. Have…read morehired him on three separate occasions for two different properties over the last few years. Thrilled to have found an electrician that does such reliably great work!

Professional, knowledgeable and friendly electricians. Office staff is very helpful and nice. We've…read morebeen using AJP Electric for years now and would not use anyone else. Prices are very competitive. They do great work.

"No job is too small" for a reason... For a $250 diagnostic fee just to show up, they must be…read morecashing in.... They get a star for being responsive and answering the phone, which some electricians simply don't do. Beyond that, they sent over what I guess was an apprentice and another guy who didn't say much. I called twice, including the day of asking if I needed to go out and buy a plug. They said no both times. They guys came over with no equipment despite me emailing a direct picture of what was needed, and unwilling to drive 3 minutes to lowes to get it. We got charged and they left. After an email complaint they offered to send them back to change a plug without another $250 fee. Since we planned on having them actually do the job, while they were out here we asked for another small job or two (including simply changing an outside floodlight). Here comes more diagnostic fees for their "expertise"... Overall there are more experienced places out there by far, and many that will charge far far less. If you are in a pinch and need to reach someone, "no job is too small" here....

I had a radiator that was leaking water into the basement from a joint. I called Bill because of…read morehis positive reviews and he came over, disconnected it, seemed confused, went for a part, returned, and finally left, promising to return the next day. He left the radiator disconnected and even left one of his tools behind so I was sure he'd return. He never came back, and never called back, even after I called him several times and left polite messages over the course of the next week. I even let him off the hook, like "hey, no problem if you don't know how to fix this one, but can you tell me what you did so I can tell someone else?" No response. Ghosted me. Bill was a nice guy, and he did succeed in stopping the leak, in the sense that he disconnected the radiator. But I still have this problem unfixed and it's getting cold. I just had it looked at by someone from Richard's and they seemed baffled by how he left it. They said fixing it from how it is now will be "a project" - and said "he didn't leave you with much [pipe to reconnect]." This was not a good experience and I can't recommend Bill's services. I am disappointed since he had generally positive reviews and I didn't see this coming. (I will note, though, that someone else described a similar "ghosting" experience with him in one of the "not currently recommended" reviews. Wish I'd seen it before.)

I hate calling plumbers. My experience has generally been the kind of experience that some women…read morereport with mechanics: they come, the don't really fix the problem, they charge a huge amount, and later I discover that the problem had an easier fix. Which I guess in one way is good because it's forced me, as a new homeowner, to learn more about how the plumbing works. But I recently had a problem that required more knowledge and tools than I had at my disposal, and I was under a time crunch to fix the problem (truth be told, what plumbing issues don't we need solved in a hurry?) and I made the dreaded call. But this time I did the wise thing and put out a call for help on Facebook, and three people recommended Bill. As they should have. He came out on a snow day, the same morning I called, was quick, and charged a nominal fee. The neighborhood loves him, apparently. I'm sold.