Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

Purchasing my first home in Washington, DC was truly a journey, but one that was absolutely worth…read moreit thanks to David Toaff, his team at First Home Mortgage, and my realtor Terinee Bonds. I was originally introduced to David through Emily Atwood back in May 2019. After a minor setback, I was reconnected with him by Mr. Bill Milko in June 2022, and from that point forward the process officially began. From June 29, 2022 to December 11, 2022, this six-month journey taught me patience, discipline, and the importance of having the right people in your corner. At first, I found a condo in Northwest DC that I absolutely loved. The price was around $220,000, which was amazing for DC, but unfortunately FHA would not approve it because the HOA reserves did not meet the required percentage threshold. While it was disappointing at the time, everything happens for a reason because I later found another property for $325,000 that turned out to be the right fit for me. I was also approved for the DC HPAP First-Time Homebuyer Program along with DC Open Doors, which were both incredibly helpful programs for low-to-middle income homebuyers. I highly recommend anyone looking to purchase in DC to explore those opportunities. There were definitely bumps along the way. In August, I had to resolve my 2021 tax bill, which became part of the process. Throughout everything, David remained patient, professional, knowledgeable, and personable. He genuinely cared and always kept my best interest at heart. He also stayed on me about my spending habits, especially my DoorDash spending, making sure I stayed financially on track to successfully close. David also made sure everything was taken care of through his amazing team, Josh and Danielle. They consistently checked in with me through calls and emails at least three times a week, making sure I understood every step of the process. That level of communication and support made a huge difference because buying a home can feel overwhelming, especially as a first-time buyer. They truly walked me through the process from beginning to end and helped make things much less stressful than they could have been. What really stood out to me about David was his personality. He is truly a people person and just an overall down-to-earth guy who genuinely believes in helping people achieve homeownership. You can tell this is more than just business for him. He wants to see people succeed and become homeowners, especially those who may not think it's possible for them. That kind of authenticity matters during a major life decision like buying a home. Terinee Bonds, who I originally met through Redfin in 2019 and who is now with Keller Williams, was equally amazing. She consistently checked in, advocated for me, and helped guide me through every obstacle that came up along the way. Like David, she was personable, caring, patient, and truly invested in helping me succeed throughout the process. In the end, I only had to bring about $3,250 to closing, and I also received seller credits, which made a huge difference. I am beyond grateful for David, Josh, Danielle, and Terinee. I highly recommend First Home Mortgage and Terinee Bonds to anyone looking to purchase a home, especially first-time homebuyers navigating the DC market. Their professionalism, honesty, communication, patience, and dedication truly made this dream possible. He will really work for his clients and it's worth it. Trust his word he is extremely knowledgeable. 10/10 overall!!!

David was nothing short of spectacular in helping us achieve our goals. We wanted to minimize…read morespending on our new home purchase, with 2 kids in school. David was able to close quickly on a program that gave down payment assistance & closing costs, reduced mortgage insurance and was able to secure a big discount on title fees through one of David's connections. He also referred a great contractor to help us with some renovations post close. I've already referred a friend with confidence and consider David a trusted friend, far beyond what I expected from a loan officer.

When I called Potomac Trust cold for information on a refi, I didn't get a machine saying "punch 2…read moreif you want to talk to a broker, 3 if I'm wasting your time and 4 if you like impersonal recordings like this one that make you feel like a number." I got the owner himself, after just two rings, a guy, with more than 20 years experience, a human being. Heath Bourne listened to what I was looking for in a refi and within an hour sent me an email with three written estimates from different lenders, each with an interest rate significantly lower than what I'm paying now! I am a person who asks a lot of questions. This can test the patience of and even annoy some people (yes, I'm talking to you, mechanics and doctors!!). I was going to say my wife, but thought otherwise on social media. Anyway, I get it. Time is money. Tough customers take time. But Heath answered all of my questions with professional courtesy and patience through multiple phone calls, emails and requests for revised estimates that would drive most brokers nuts. No wonder my online research revealed Potomac Trust Mortgage has an A+ rating with the Better Business Bureau (https://www.bbb.org/us/va/alexandria/profile/mortgage-broker/potomac-trust-mortgage-llc-0241-142453140). This may sound a little corny, but the "trust" in Potomac Trust Mortgage was more than just a name more. It was the way they did business with me. You can trust them.

As first time home buyers, we were quite overwhelmed with the entire process, from start to finish…read more Our first task - post finding a realtor - was getting pre-approved. We met with Heath at PTM at the suggestion of our realtor. He was incredibly nice, incredibly helpful, and willing to answer any questions we had. We peppered him with questions via email before he had any idea whether we'd use them or not, and he answered every one of them thoroughly and promptly. When we had an offer accepted, one condition was that we close in three weeks. Within 24 hours of the offer being accepted, they had a lender for us, initial mortgage estimate documents, and a list of everything they needed. Heather walked us through everything, and was so responsive and prompt. We literally went from accepted offer to mortgage signed in about a week! (It also helps if you make sure you have all your documents ready to go from your end, and they will give you a list of what you need). Everything we did with PTM was electronic, so we weren't worried about running to the office to sign anything. They were accessible via email and phone, and even when we had what was probably a stupid question, they were happy to answer it. From the start, based on our research, we wanted to work with a broker rather than a bank directly, and if you are wanting to do the same, Potomac Trust Mortgage has got to be your go-to!

Staff are very friendly, but there's not enough people to work this branch. Corporate should fix…read morethis. I have come many times and waited in the drive-through for 10 to 15 minutes and not been serviced even though the lanes say they're open. If there are not enough people working, then they should shut down the outdoor lanes. Apparently the ATM machine is always broken too.

Fantastic loan experience with John's team & M&T bank. Best rates and customer service, timely,…read moreprofessional, extremely easy process and the team was very helpful.

FIVE STARS!!! Top recommendation! Call Carolyn!!! I…read morereached out to Carolyn after my unexpected and ugly divorce, feeling completely overwhelmed. I desperately wanted to keep our family home so my kids could have stability in the only house they've ever known--but I didn't think I could afford a buyout. Before finding Carolyn, I had some discouraging experiences with other loan officers--one mocked me for being a federal employee and said I was a risk; another dismissed my questions with "you can Google that." By the time I connected with Carolyn, I was exhausted and despondent. From our very first call, everything changed. Carolyn's incredibly knowledgeable and knows how to navigate the complexities of loans (and divorce) - but what truly sets her apart is her heart. She is one of the kindest, most compassionate people I've ever worked with. She patiently answered every single question I had (and there were many!), never once making me feel like a burden. She kept me informed every step of the way, handled every hurdle with grace, and stayed fully engaged from start to finish. Most importantly, she gave me confidence. Instead of feeling lost or intimidated, I felt empowered--because she took time to explain everything clearly and truly acted as my advocate. To my amazement, Carolyn showed me that I could afford to buy out my ex - and helped me get a great rate! She guided me through every step of the process with care and professionalism. She came highly recommended by my financial advisor, and now I completely understand why. She didn't just help me get a loan--she helped me keep my home and create stability for my kids during one of the hardest times in my life. If you're looking for someone who's both a top financial professional AND a genuinely caring human being, CALL CAROLYN! She's a brilliant loan officer/fairy godmother - and I'm forever grateful.

Received an exceptional service from Carolyn! Always very responsive and all paperwork was handled…read morein a timely manner, particularly within a tight timeline. So appreciate all of her help!! I would highly recommend her and Main Street Home Loans.

I would recommend Tammie Griffiths at Cornerstone. She was professional and curated the best deal…read morefor us. She was responsive and answered all of our questions. We felt comfortable knowing we had such a professional and experienced loan officer working with us. She managed to get us a great interest rate for our jumbo loan. We now reside in our dream home and cannot thank her enough. Brava to her!

Cornerstone's "good faith" estimate of our loan costs was so far off that we wound up with the same…read moremonthly payment as before the refi, but with a higher balance. In other words, they cost us money. Mark Livingstone made lame excuses, but by the time we found out the actual costs we were already quite a bit of money out of pocket. I think we were more trusting than we normally would have been because they advertise on a Christian radio station and present themselves as Christians. To add insult to injury, Livingstone kept sending me connection invitations on LinkedIn for a few years after, though I asked him to stop. There is no way I would do business with him again.

Washington Mortgage Group, is amazing closed my loan on time, shopped for the best rate. I am very…read morehappy with them.

From the owner: Our mission is to serve our customers with honesty, integrity and competence. Our goal is to…read moreprovide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan.

Dominic was wonderful to work with throughout our entire first-time homebuyer experience! We closed…read moreon our home a few weeks ago and we're so grateful that a friend recommended Dominic to us. He is extremely knowledgeable and answered all our questions patiently. My husband and I felt like we were taken good care of in the months leading up to settlement. He and our real estate agent worked together so well and advocated for us to find a home that matches the needs of our family of three. Thanks, Dom!

As a first-time homebuyer, Dominic made the whole lending process a breeze! Dominic was excellent…read moreat educating me along the way and answering my endless stream of questions. Going into the home buying process I was expecting stress but Dominic (and team) delivered just the opposite and ensured closing went off without a hitch. Would highly recommend working with him!

So shady, don't trust these people. They (Adam and Co.) screwed over a buyer, spewed straight lies,…read moreand were totally incompetent when "attempting" to close a loan for a legitimately qualified buyer. It was abundantly clear they don't care about the sellers and buyers impacted by their actions (or lack thereof). Once the buyer jumped ship from this joke of a company and went to a REAL company, the loan was closed in FIFTEEN days. Maybe if Adam spent less time at Terps games, this loan would have closed. You are not a priority to this company. Treat yourself better and look elsewhere!

I worked with Adam Elm, and he was fantastic. He helped me along the way and got me into the house…read moreof my dreams. It was not an easy loan but he made the process as seamless as I could hope. I would recommend everyone to use First Washington Mortgage.

The experience I had with GMM was excellent. Mallory Burgan answered all my questions. She gave me…read moreoptions so I could make an informed decision and select the best loan package for me. I also wanted to close within a few weeks and GMM made it happen in 2 weeks! Incredible! This was my first home purchase and Mallory alleviated my stress by being so responsive and friendly. I received phone calls, texts, and emails with updates, and Mallory also helped me find and download the GMM app. I am impressed by the professionalism and diligence of both Mallory and Daniel (Brent) Whisenhunt. Everything is better when you are working with good people and they are good, kind people who are awesome at what they do! I look forward to working with them/GMM in the future. I fully intend to recommend GMM to my colleagues, friends, and family.

Overall, George Mason Mortgage was prompt and responsive. However, they made two mistakes in my…read moremortgage application process, one of which cost me thousands of dollars. Initially they gave me a "there's nothing we can do" response but I continued to raise the issue with GMM management and they eventually assigned Brian to my case. He was outstanding to work with and really demonstrated the client-first attitude that businesses should have. His flexibility and advocacy helped resolve the issue that GMM had made. The four stars is really for him and his team.