I want to take a moment to recognize State Farm for having the insight and leadership to recruit…read moreand retain professionals like Kyle Banister. It says a lot about a company when they attract top-tier talent -- but it says even more when they create an environment that keeps them there. Kyle's level of service, professionalism, and follow-through doesn't happen by accident. That reflects training, culture, and standards from the top down. State Farm clearly prioritizes customer experience and empowers their team to go above and beyond. When a company invests in great people, customers win -- and that's exactly what happened here. Well done.

Steven Barber and his staff are amazing, especially Brenda Baumhardt, who worked with Bill…read moreHennington and stayed on when Steven took over after Bill's retirement. She is the main reason I am still with State Farm. Steven and staff are honest, professional and always very caring and helpful. I will always refer family and friends to his agency. Aleida Flores

When buying our home owners policy, the Agent was nice, informative, BUT when the time came to…read morefile a claim, because of a hail storm, a different story. We have a replace clause, well the Adjuster didn't want to replace with the type of shingles we had on the roof. Also everything that was told to us in the Agents office, what we had in our policy, not so when it comes to the claim and we had to deal with the adjuster. He wouldn't call back and discuss issues. It's been three weeks since the roof was completed, still fighting with the adjuster. Not wanting to pay out what we have on our policy.

Called Allstate Insurance Agent David Griffin's office today to cancel my Homeowners policy (after…read morepreviously canceling my auto insurance with them) and was treated so rudely by his licensed agent. I even asked the lady why she was so hostile; it was as if she was taking this personally. I was canceling because I found another company that matched the same coverage in my Allstate policy but for literally HALF THE PRICE. However, after my overall experience with this company, I will NEVER use Allstate again...even if they offered a better rate down the road... they have lost a customer for life here. Call around people, I've done my research, and trust me when I say, Allstate prices are one of the highest around; even when it comes to Auto insurance. Oh, and if you do go with Auto insurance from Allstate, MAKE SURE to ask if the policy you are purchasing offers the Accident Forgiveness that they so highly publicize in their commercials! Unbeknownst to me until I had a minor accident (payout to other vehicle involved was $800; $0 for my vehicle as there was no damage) that you have to request a policy that includes Accident Forgiveness! Boy, was I shocked when my insurance when up 32% because of that one minor fender bender! That's when I was told..." you don't have the policy that offered Accident Forgiveness!" I would have paid the $800 out of pocket before filing a claim had I known this! BTW...the licensed agent I spoke with at the Allstate Insurance Agent David Griffin's office advised me that, it is indeed in their commercials; she has seen it herself! LOL...to which I stated yeah if you pause the DVR and walked up to the television to view the tiny font they flash on the screen for 3 seconds right before the commercial ends!

Jenny Stewart has done an outstanding job for us. We had an issue we had been dealing with for…read moreover a month with no success. When we presented it to Jenny, she immediately took it seriously, took action and had it resolved in 24 hours. She and her entire staff have been very helpful. I recommend her agency highly.

Do not fall for their lies. I signed up for insurance for $167 a month with the Drive Safe & Save…read more"discount". It jumped to $171 ($4 big whoop) and I accepted it. Now my bill jumped to over $200 a month. When I asked for an overview of why the drastic increase I got back, and I quote: "Drive Safe & Save® is included on this vehicle. The discount changed from $84.24 last term to $175.06 this term. The general rate premium for this vehicle increased by $183.27. The insurance industry is increasingly using data and advanced modeling to improve how policies are rated. The Enhanced Rating Plan now uses over 200 rating variables, compared to about 75 previously, to create more personalized and accurate premiums. A greater amount of data from third-party consumer reports will be collected and used within rating models. Examples may include: Vehicle Information Driver Information Prior Insurance History Claim Information Annual Mileage Consumer Credit Information Vehicle Safety Features We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims. Please refer to your Renewal Declarations that were mailed to you, or you can locate the document in your State Farm account online or on the app. We have other discounts that may be available to you, including bundling with other policies that may benefit you, such as a Homeowners' or Renters' policy and/or a qualifying LIFE policy. Please give us a call if you are interested." Three things standout to me on this. First, the statement, "We do not have any specific information other than described in the first paragraph. So, the premium increase is adjusted according to statistical data involving risks and exposures in any given location, vehicles, and claims." That sounds like "We want more money" to me. Also, I have had no claims submitted in YEARS. Secondly, this sounds like a template response written by AI and it noticed the mistakes so it made up the previous paragraph. Lastly, they try to sell me MORE to "discount" the rate. I call BS and will be leaving State Farm after almost 15 years to find an agency that treats me better. Do not trust Jenny Stewart's branch of State Farm

Maria is extremely knowledgeable and very helpful in making the best decisions for my very friendly…read moreand gentle

Michael Palmer is extremely knowlegeable and very helpful in making the best decisions for myself…read moreand family with our insurance needs. He makes himself available and goes above and beyond to help you and meet with you. I wouldn't go to anyone else!

My name is Cassie Foreman, a businesswoman who has had insurance through private entities my entire…read morecareer and now I'm applying for Medicare and feel lost, confused and overwhelmed! Almost fearful! Life changed after I spoke to Rebecca Kirkland because she is a skilled communicator and extremely knowledgeable about the Medicare maze and benefits. Rebecca carefully guides you one step at a time and Medicare becomes a friendly word. My brain can now navigate Medicare and it has become an understandable insurance process. Thank you Rebecca!

From the owner: Each life is unique, and your coverage should reflect that. HealthGuys are here to make sure you're…read morenot just another number but a valued individual. The correct options under the right providers are a huge part of what makes HealthGuys your one-stop shop for all insurance need. HealthGuys agents are certified nationwide to provide health insurance solutions for family, individual, and small businesses. Nothing less than the absolute best and respected voices within this industry would do when it came to giving our customers the right assets. As a nationwide insurance team we work with United Health Care, National General Insurance Co. BlueCross and others. Faith Based Health Plans such as OneShare and Altura are also available. To learn more about the plans provided, contact us today.

I worked with Harli Johnson of Boomer Benefits today. I…read morefound her quite professional and helpful to go through different insurance companies to find best coverage options and spent good amount of time. I appreciate her service and recommend to others to specifically work with her.

I have been working with Rachael Wagner at Boomers Benefits. What a wonderful person. Not only was…read moreshe very knowledgable but made great suggestions regarding my new supplement plan. The whole process went very smoothly. A great experience. Thank you for all your help Rachael.

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not