HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.

I used this agent for a couple years on 5 policies, they only lower one premium once for one…read morepolicy. So, several years all my premiums just going up. But, the worst wasn't premiums it was customer service on a big complex claim. The staff offered little to know help on the claim. I was lost and frustrated, so I called Paul the owner. He just gave me attitude. Then lied to my face said he would call after we spoke. I asked the adjuster a week later if anyone from Paschall had made a call on my behalf, he replied no.

First class service, first class people, a strong community company! They generously support a wide…read morevariety of activities and organizations

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

Amazing customer service Really an agent on your side…read more Available day and night!! Spends time to customize the policy to your individual needs

We went to their office and met them. They were awesome, they knew all the questions we asked about…read moreour coverage. So professional and warm. They saved us a a lot of money and we still have our amazing coverage. I would recommend them to any of my friends. It's so nice to have a personal people caring connection while saving money on Insurance.

Don't do business with Al Boenker Insurance. Long wait times on phone. Unable to contact and work…read morewith one agent. Get a different person every time and have to start all over again. They let one of my policies lapse and then charged me a fee because they said it was a new policy. On top of that I asked them to duplicate the same coverage as before then 2 months later the loan holder charges me $930 for insurance because it didn't have collision coverage as it did before. A simple phone call would have been nice before the policy lapsed. I had never been late on payment or anything. I would give to them a negative number on the rating of I could!

Left me hanging. Did not call when promised, so was without insurance for the weekend- they were…read moreclosed, with no way to get anything but a recording. Got quotes online that are significantly cheaper-- for same insurance companies they do business with. Disappointed and frustrated.

I had hail damage, called Debbie Auburn, she gave me the claim phone number. They were out the next…read moremorning and met with SR1 Roofing. I received the first payment the following morning and the roof was installed the next day I received the final payment three business days later. One week turnaround! I highly recommend Farmers Insurance and SR1 Roofing, they both get five stars from me!

Debbie was fantastic. My previous agent closed her office because of COVID and left us hanging when…read morewe needed her most. Debbie went out of her way to get our concerns handled when we didn't even have an account with her office. We were so impressed her willingness to help we canceled our policy with our current agent and singed on with her Even though it cost more. Knowing she is there for us is worth it.

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

Terry McLachlan is a knowledgeable, responsible, outstanding health insurance agent. She has gone…read moreabove and beyond her call of duty to reach out & assist a client to work toward finding the best insurance plan that meet her /his need. She is polite, professional & always provides excellent services. Its easy to access services from Terry via phone or email which i find is important in any system/program/process. I highly recommend Terry to those who have need in finding reasonable and affordable medical insurance.

Top insurance company, Professional, thorough and very friendly. Answered all questions needed and…read moregot me the best plan to accommodate me and my family. For sure I always recommended this insurance company led By Tracy as the best insurance company with the best plan to suit all. Bj Hammad

If you need an insurance broker, I would HIGHLY recommend this company. I have never been…read moredisappointed with their service and they have saved me thousands of dollars. They're also a pleasure to talk to.

I have tried for several weeks to get in touch with this company however it always goes to…read morevoicemail and then it says the mailbox is full and you cannot leave a message. I understand that they are a good insurance company, but they could certainly improve customer service.