I've used Alex's home Service's for awhile. Have recommended to others including family. They excel in thorough cleaning, attention to detail plus professional attention & decorum at all times. Highly appreciated. read more

Oksana: you never offered to come back and clean the areas that were missed. I hoped you would, but those words did not pass your lips. Instead, you tried to justify an increased fee, when the work done did not justify payment of the fee you initially quoted. For the fees you charge, the floors and counters should have been clean when the workers left. Floors, carpets and dusting were the items I emphasized when we first spoke and I was clear they were my primary concern. Dusting was done with a feather duster, instead of a damp cloth, so the dust became airborne and settled back onto the floors. The floors were swept, then mopped, creating a film of dusty mud, as the pictures show. I remopped the floors. If I can get them clean, your workers should have been able to as well. I lifted utensil holders and items on counters to wipe the counter underneath. I cleaned the corner counter in the kitchen, where nothing was moved or cleaned. I moved chairs and mopped behind the kitchen table. If the counters were wiped, they would have been clean. If the floors were vacuumed and mopped, they would be clean. Swirling a damp mop over a dusty floor just makes mud. Beds weren't made. The refrigerator and windows weren't cleaned because you charge extra for these services, so there was no reason counters and floors weren't clean. read more

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Move in cleaning went great. Prompt communication, apartment is sparkling clean. Finished 1br in 2.5 hours, well within the estimate.

Alex and Sofia came today - our first cleaning with them. I've had horrible luck finding a cleaning company after my independent housekeeper of 22 years retired. I've tried at least six different agencies (with one cleaner stealing my hidden diamond earrings and my separately hidden medications) and paid up to twice what Alex's Cleaning charged; I was hopeful yet skeptical that Alex's Cleaning would be better. My skepticism couldn't have been more misplaced. For all the places that other agencies left dust and dirt, Alex and Sofia found and cleaned everything everyone else missed. I am 69 years old and I know what a clean house should look and feel like. For over 30 years, I cleaned my own house and was maniacal about it. That's why I quit cleaning my house; I didn't like being such a fanatic -- it took way too much of my time. Since this was my first cleaning with Alex's Cleaning, I will update this review as time marches on. I, of course, will use them again and again with great hopes they do the same superb job each time. Right now, I am thrilled. Alex was SUPER personable and understood everything I wanted. He and Sofia were very gracious and they will be welcomed into my home every time. read more

Quick friendly response, great value and satisfied with work. We would use Alex's Cleaning for this service again.

I had a poor experience with Alex's cleaning. We filtered through multiple pairs of partners, took a few months to finally find a pair of girls who did a good job and actually achieved customer satisfaction. When I brought my concerns to the business owner, there was nothing she can do but state 'we try our best but we're not perfect'. I had to pay the price for their errors/mistakes, felt like employees didn't have the same training. They didn't even understand what they do and don't clean. Overall not a great experience, would not recommend. read more

Alex’s Home Services - Floor Lamp after cleaning - Home Cleaning Near Me - Auburn, Washington

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Unvaccinated. I was hoping for a cleaner, not to die of a preventable disease.

Awesome cleaning crew! Dependable, hardworking and takes the time to clean our house. Been using them bi-weekly for years.

Skip this service, the cleaning job was not finished, there was practically zero scrubbing, mold is still in the shower, trash wasn't even taken out of the bins.If I wanted a half baked cleaning, I would have asked my roommates to do it instead. Why am I paying you? I am not paying you to move things around a table, or leave some weird cleaning film on the floor, no, I am asking you to remove dirt and grime,The bare MINIMUM, take the trash out of the bin, and ffs make sure there is no grime around the tub toilet or sink. I ran the dishwasher before hand, the dishes were clean, they didn't even empty it. Then they had the audacity to quote me 200 for 1100 sqft of room, after before I started, and showed them where to clean, and then confirmed that the 120 that I was quoted on the phone was indeed the accurate price. Spend your money elsewhere. read more

This is my first time to give a negative review. They charge a flat rate, not by hour. I've asked the owner twice that how long would the cleaning take, and she told me it depends on how dirty the house is. However, the girls only did 2.5 hours. I believe they will stay longer if they charge by hour. My house is not that dirty but we just finished remodeling. 2.5 hours for one time deep cleaning, seriously? When they were going to leave I checked the house and found a lot of areas with dust. Especially for the laundry room, I think they didn't clean it at all. So I asked them to redo the dirty areas. However, they looked rush to go, and only cleaned where I pointed at no matter what I said. For example when I said clean the outside of the cabinets, they cleaned the one I pointed then looked at me. And when I asked them to clean the surface of the washer and dryer, they only wiped the dryer because it was where I pointed. One thing I can not believe is after they cleaned one toilet, they used the same wipe to clean a switch, in front me. Will they do the same thing in their own home??? Anyway very disappointed. I thought a professional cleaning could make me relax, now I have to re-clean the whole house by myself because I don't know if there is other place cleaned by "toilet wipe". Besides, I found more uncleaned areas like floors, glass doors of shower room, baseboards and so on. Here I attached a picture of how dirty my countertop was. It was one of the redo areas after they left. Update: I just read the owner's comment to my last review. After I refused the owner's offer to let them reclean and take the one star review from yelp for $100 refund, she stopped to reply my message. Looks like it took them one week to think about how to reply to my review, which is not a bad thing because now everyone can tell they never reflect themselves but only seek excuses. I quoted for one time move-in deep cleaning including windows and dishwasher, and the problem is never about my remodeling. Of course my house was not that dirty because my contractor already cleaned the remodeled areas. Even so the girls can not make it clean. I don't know and don't care how many times they cleaned my countertop, but I watched how they did it when I asked them to reclean. It was perfunctory and I believe my picture speaks. Besides the countertop was just one of the not clean or never cleaned areas. Here are some advices to the Alex's cleaning: Don't be lazy, don't lie, don't try to fool you customers, do the job worthy the money you get paid. And one of the most important things as a cleaning company is don't use the same wipe to clean toilet and other areas!!! If these are too hard for you, then yes it's hard for you to make everyone happy. read more

Alex’s Home Services - After they re-cleaned the countertop, I did it again by myself. It's still dirty!!! - Home Cleaning Near Me - Auburn, Washington

Wonderful cleaning job! I needed a last minute cleaner and they were able to get me in quickly! There were no hidden fees! It was a price that was fair with other companies with no hidden costs (extras). Cupboards were cleaned out, oven clean, fridge cleaned, place! Thank you for fitting me in so fast and providing a quality, affordable and professional service! read more

Alex’s Home Services - Fireplace cleaned! Blinds dusted! Beautiful job! - Home Cleaning Near Me - Auburn, Washington

3 folks came and my house was beautifully clean 2 hours later. Very reasonable pricing and they did a great job. Oksana is easy to schedule with and was very kind and professional. I'd recommend them! read more

On-time, professional, detail-oriented, responsive, efficient. Very happy with the job they did regarding my move-in cleaning.

This was a YELP-find cleaning service. The first time having my place cleaned...it was OK. They were almost an hour late with no notification. (Personally I think time is valuable) They did a "good" job. My house was clean and smelt good. My husband pointed out places that were missed (shower basin in the master and tub basin on the guest bath) but the rest was nice. Was quoted $180 for a 2001-2500 sq ft house (mine was 2900 but they only cleaned one floor 1950 sq ft) Charged $270...3 bed (master bedroom...one guest room and one vacant room) 2 bath (one master and other guest) Went with this company because they were quick to respond to my yelp estimate....unsure if I will ask for another cleaning. read more

Oksana was very cordial and friendly. They really came through at the last minute. We needed a movin deep cleaning and it met our expectations in a reasonable time. Thank you so much for great service when we were in a pinch. I would highly recommend this team for cleaning services. read more

Got them to clean our newly purchased house before we moved in. The house is 2600 sq feet 2 floors and a finished basement. They got everything I asked done in under 3hrs for a very reasonable price! (They did the move in, plus cleaned my stove and fridge). I will definitely be keeping their number! read more

I had their services for weekly cleaning. Very inconsistent sometimes the cleaners they sent would simply not do much, they would be in such a rush that they tore beddings, forgot to clean areas in my home. They give you a price and then they want you to pay more, if you don't pay more then they send the worst cleaners. Then they say if you want the good cleaners that do a thorough job you need to pay more. Don't waste your money hiring them. read more

I appreciate the communication and the cleaning went well too. I will use them again.

$300. Two people. Two hours. A swiffer sweeper. Need I say any more? Most disappointing experience I've encountered. Review and more pictures to come. read more

Alex’s Home Services - Home Cleaning Near Me - Auburn, Washington

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These folks were so kind and responsive - fit us in for an emergency move-out cleaning. So appreciated and such a nice job on the cleaning!!! read more

The ladies that came out to my house today were phenomenal. Very thorough. I don't know what kind of magical products they use but the stuff left behind by the previous owners of our house was wiped up and cleaned and I am just blown away. Will definitely be using Alex's for regular cleaning! read more

Alex’s Home Services - Home Cleaning Near Me - Auburn, Washington

Was very disappointed. I agree with Emily M. They cleaners were very rushed and missed a lot of obvious spots like toilets. It literally took me 5 min to clean 3 of them spotless after they left. Dusting was very hit and miss too. I intentionally did not wipe down the kitchen counters to see if they would. Nope weren't even touched. The only thing that was done well was the carpet. And of course it was my fault when I questioned the job. My daughter and I re-cleaned for a party 3 days after they left. It took us 3 hours v their 2.5 hours and the house was spotless. We even did the windows, mopped and used restore on the hardwood. If you want a good quality job I would look elsewhere and pay someone by the hour. read more

Alex's cleaning did an amazing job! I needed a move-out cleaning and they did a thorough job. They even cleaned the fire place out, which I wasn't expecting! Thank you Alex's Cleaning for doing such a great job! read more

They come to clean my house every 2 weeks and it's amazing. Love coming out of my home office to a clean house that smells so good! We have carpet and 3 dogs that shed. So a fur-free, good smelling home is Super flexible and communicative, too! If there's something that you need done, you just need to ask. Definitely recommend! read more

I am visiting my sister who had surgery. I needed a cleaning service to come next day and early morning. Alex's Cleaning did a wonderful job cleaning. They did not waste any time getting started and worked continuously. They were on time, put everything back in its place. I appreciated the quick turnaround, it was exactly what I needed. read more

We've been using Alex's Cleaning twice a week for a few months now. We absolutely love them! I always get a text ahead of time saying what time they'll be there, they show up on time, work non stop and leave. And every once in a while I'll get a message from the owner asking how everything is going. Great customer service and the girls do a really great job cleaning. read more

A little confusion on what was agreed upon and this may have affected the thoroughness of cleaning. Did a great job on windows and blinds but in bathroom area the shower was not completed. Did a good job on dusting but did not get high areas I specifically wanted done. read more

I have been using Alex's Cleaning for about 4 months now. I had asked for an initial quote and when they came to clean my house for the first time, there were no additional fees added. The house was spotless and I was very pleased. Since then I have them come every two weeks and the price is very reasonable and they are extremely reliable. If extra services are needed for the week, I just send a text message and it is added to my service. Payment options are extremely convenient as well. I would highly recommend using their service. read more

I reached out cus I needed my home deep cleaned. I have been taking care of my mom after her brain surgery, and wasn't able to keep up with the deep cleaning in my house, especially the bathrooms, hardwoods, and dusting. I got a quote and scheduled Alex's cleaning to come out over the weekend. They came on time and got right to work. I told them what I wanted done and they went above and beyond. I have very hard water and no matter how often I clean my toilets, they get the mineral build up in the bowl. The team from Alex's took a pumice stone to all 3 toilets and got them looking brand new again! They did a great job cleaning everything I asked them to and it was nice to finally have a clean clean home! read more

We called at 3:30 on Saturday in a dilemma because the house we rented was not cleaned (filthy) and the movers were coming on Sunday morning. Alex's Cleaning was able to send cleaners out at 5pm and they were there 4 1/2 hrs making the house not just livable, as I'd at least hoped for but, comfortable and clean! I can't begin to thank them enough for the peace of mind they gave us. Their crew was friendly and hard working and I was amazed how eager they were to work late on a Saturday to help us. I highly recommend and am extremely grateful!!! read more

Almost always on time. Efficient cleaning every couple of weeks. Tough to communicate with the cleaners directly​ as we don't​​t speak the same language, but it doesnt stop them from doing a great job. I have 3 boys and they know how to keep my house ready for visitors. read more

I needed to have my home cleaned prior to closing on its sale and Oksana's company responded quickly, had excellent follow up and follow through. And at the end of the day, my house looked amazing! - Doug read more

Oksana and her team are very friendly and efficient. Our house was spotless after they finished cleaning our whole house.

We've used Alex Cleaning for over 1 1/2 yrs - they've always been punctual and do an excellent job cleaning our home.

Tried to change the date last minute. Wanted me to pay without providing a receipt. Eventually sent a made up invoice, acting like taxes were included. Probably doesn't pay state or federal taxes, so you and I pay more. Wouldn't return my call to reschedule since I asked for invoice. read more

Let me first say, that I used to clean out empty apartments and was trained by experts, so I have extremely high standards. A friend reminded me of that so I went up a star from what I was originally thinking. Alex's cleaning is probably perfect for regular home cleaning. I hired them for a move-out cleaning and was a little disappointed. My place overall, looked great, sparkling and clean. They cleaned the floors, counters, cabinets (inside and out), baseboards, sinks, fixtures, toilets, etc. very well. They attended to details like removing cobwebs and getting tricky spots on the floor clean. I was disappointed by three things: 1. The oven was not as clean as I had expected. I am used to using oven cleaner that leaves it looking like new, and this was not the case. It was cleaned, but still had brown spots. 2. The dishwasher itself had been run in a way that it was shining inside, but the crevices hadn't been cleaned on the inside sides, and they were visible. 3. The shower floor wasn't as clean as I have made it in the past. Honestly, I have used baking soda and made it look new - which was not the case here. It was okay, but not great. Lastly, they had asked if I wanted the windows cleaned and I said, "yes." They only cleaned the inside of the windows on a bottom floor unit. So, if you want the outside done, I would tell them that. Again, I am picky. If you want overall regular cleaning, you will probably be satisfied. read more

Came through for me at the last minute on a post construction job. Pricing was fair and they agreed to come same day after I received a last minute cancellation. Great communication. House looked great. I would definitely recommend. read more

They did a move-out cleaning for our house which we were getting ready to sell. Very communicative and got the work scheduled exactly when we needed it, did a wonderful deep-cleaning of everything we had asked, and the price was more than excellent. Would highly recommend! read more

They are cleaning a rental property right now for me. I've used Maid Complete, Molly Maids in the past but after today I will only use Alex's Cleaning. Awesome, thorough, and stuff is actually clean when done. They don't just smear the dirt and grime around they actually clean. Unheard of in my past experience. If you are looking for someone to clean once in awhile or every week or whatever your needs are, don't hesitate to use this service. I highly recommend th read more

Not professional cleaning company. They only wipe the surface and won't go any further to treat the dirty spot with any extra efforts. Work looks half way done , too many spots they didn't even touch. Dust on the floor, grease on the microwave, etc. After they left, the house doesn't look like it has been cleaned. Very disappointed. read more