Beware...They were great taking the car and working on it right away. They quickly determined the…read moresolution. Then the problem started. The car needed an OEM driveshaft. They ordered it and installed it. They fixed the issue. The problem was they charged me $1900 dollars for the driveshaft. The price struck me as high so I called Toyota and found out it was a $775.00 dollar part. I called the corporate customer service line and they said the 1125 dollar markup up seemed high so I should call the repair shop. They indicated they charged whatever their computer said to. Bottom line: beware, their service maybe great but they take advantage of their customers through outrageous part markup.

I was charged -NEARLY- $200 for services I didn't request. This was a "Brake Fluid Drain and…read moreRefill." I can do that myself!!! - The other was for "Disabling the Electronic Brake." - I religiously check my electronic brake, once per-month. - My wife is a lawyer at the NY State Attorney Generals Office. -- Please stand by.

I have been taking all my vehicles to Bruce's for over 10 years and have zero complaints…read more Communication has been excellent and the work they perform is top notch. If you're looking for repairs on a classic auto or new vehicle, Bruce's is the place to go.

Truck battery went dead on a Saturday night. These guys had me up and running by Monday at noon…read more. they're busy!! Trust them and let them do their thing. They know what they are doing!

A few years ago my Ford's engine sounded like it was going to choke and die. I was able to limp…read moreinto Dan's Auto, expecting to need a new engine. One of his sons came outdoors and took a look under the hood. He reached his finger down to a tiny port on the side of the running engine, and as soon as he covered the hole, the engine smoothed right out. He said it was a vacuum leak. He reached into his shirt pocket, took out a little rubber nipple, and installed it on the hole. I was good to go!! I asked what I owed him, and he said, "Nothing." Where else can you get honest service like that?

If you find yourself in need of an honest mechanic, this is your place. Dan was the owner and left…read morethe business to his son Paul. They repair just about any vehicle, have three service bays and a number of mechanics available. While the shop is not modern, quite historic, in my opinion, they do it all. As an example, Paul still offers FREE air!! I have had everything from a flat tire to a complete brake job performed on my late model vehicle. I was concerned about the cost of repairs and Paul was willing to work with me on the a different solution to save me some money. Don't let the shop appearance fool you, the best mechanic's in town are at Dan's Auto Repair. The price is ALWAYS fair and the service is top notch.

An emergency low tire pressure on our car on a Sunday morning left us few options. Thankfully Monro…read moreAuto Service was OPEN and able to look at our tire. As soon as they got it in the repair area, the technician took photos all over the car just to document. Within 30 minutes, our repair was done. Friendly customers were chatting it up with us while we waited. Our tire repair cost $41.99 plus tax. Small price to pay for peace of mind.

Stay far away from this place! A week or so prior to taking it to Monroe I actually had just gotten…read moreit back from Carstar and East Aurora because my car had gotten damaged. That company (Not Monroe) went above and beyond and detailed the whole car and it smelled so good and it was so clean. I had to go to Monroe to get a state inspection. Unfortunately, the other place didn't do inspections and no place could get me in for another week and a half and I was really pushing my luck with how overdue I was. So I went here the next day I had an appointment. Appointments don't mean shit because he told me he was about an hour behind and blamed it on another customer coming in late. But after doing more research, I realize that this is not an uncommon occurrence. My inspection passed thankfully because I played, I'm just a dumb girl and I don't know what you're gonna charge me but I think he got the hint that I'm not stupid. Prior to getting my car he had called me and let me know that he was recommending tires and he gave me a price and I stupidly said I'll take them to my guy in Cheektowaga, to which the mechanic here seemed offended.. Because I have a fabulous mechanic that charges very reasonable prices. I go to pick up my car and drive it out and I get in and something just feels it. I can't tell if it's a smell of grease or what. So the next morning I wake up and it smells like wet mold in the car. And it's just been progressively getting worse, and I found that on the passenger seat there was a moldy stench coming from between the seat..I'm pretty sure these mechanics messed with my car. I've read that they've shuffled through peoples glove boxes and did other things so this doesn't surprise me, but I want them held accountable. I will never recommend it here. Carstar can vouch that my car was immaculate. They left it in pristine condition. I didn't have anything in my car that would cause this. This place is corrupt and disgusting.