We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

I am so happy I could get a high quality service and now have my Kenmore 795.74015.411 fixed,…read morewhich had the compressor issue, which is the main problem for those fridges even 2-3 years old. The appointment setup is very comfortable - I was using their web site. Also you are getting friendly reminders not to forget about the appointment, which is also great. Jeff came in time and fixed the compressor and changed the gas and all stuff pretty quickly. Having warranty is also a great thing. I was so impressed, because it is not easy to find a reliable service here in almost any field. Servicemen usually give you a promise and them just getting lost and never come back. But this guy and how his service is set - is the service in its classic way. Great service from the veteran owned business! Thank you so much, Jeff! You are the best!

We so appreciate the quality of what these guys bring with their business. I kid you not…read more.. They are very thorough with the service they provide. Thank you!

I live way on the East Coast but I needed someone to clean my mother's furniture in Rapid City. I…read moretried Service Master and Lloyd's and both were not responsive at all. Dyna Clean was responsive, efficient, professional and very patient with my 88 year old mother. They did a wonderful job and it was so nice to have confidence in someone when you live so many miles away. Thank you Dyna Clean!!!!!

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

These guys are great. Bought a Richard there. Great service. Yearly checkups/service with a…read morefriendly reminder to come in. Highly recommend.

We had our vents cleaned. Servpro representatives did a thorough, professional and excellent job…read morein doing this. They were mindful of all residue dust and cleaned everything. This is the third time we have used Servepro. Each time has been a super good experience.

I had some water damage and issues in my crawlspace. Jesse and Matt from Servpro showed up quickly,…read moreand went above and beyond in getting the issue fixed. They are great techs that represent the company well and deserve to be praised! Many thanks to them for helping us out.

These guys are amazing! We needed a new septic put in and QDS was on point with everything they…read moredid, they were fast, efficient and had all the right tools to do what needed to be done. The property looked better after they were done then before they came. I can't say enough about them. If you need any kind of dirt work done, don't look any further, there is really no need to. Thanks guys!

Excellent work! Very professional, prices were reasonable and competitive. We had many unforeseen…read morecomplications with our land and they handled each one, explaining the issue and options for taking care of the issues. They cleared our property, put in a leech field, made a fabulous driveway and building area. I highly recommend their services.

Best hood cleaners around, wouldn't trust anyone else in my kitchen. These guys are top notch and…read moredo an excellent job.

Would give zero stars if possible. Contracted them to clean commercial kitchen exhaust system…read more His crew damaged my exhaust fan while cleaning vent. My contractor onsite indicated that it was damaged to the point that it should be replaced or will likely fail relatively quickly. Business owner initially offered to replace fan while talking on phone, but then decided to drive 1 1/2 hours to my site next day to "inspect" the damage himself (indicator to me that he really had no intentions of paying replacement cost of fan). Upon arrival, he had his laborer "repair" the fan (read: bent it back) and big surprise, magically deemed it in good condition and refused to replace fan (all the while still insinuating that probably his guys didn't do it anyway). He did offer to give a 1-yr warranty if fan goes out (surprising if your guys "didn't do it"), although he would not give it in writing and he was presenting himself in a very hinky/allusive manner, so his word was worth zero to me by then. To add insult to injury, when I really did not want to accept that conclusion (and fully anticipating that he would not honor his word on a "warranty"), and waiting weeks for him to offer up a fair resolution (I don't know, gee, maybe at least offer a discount on the service charge), I finally gave up and sent a check for payment. However, by the time they received my check, they had already added late fee at rate of 24% annual interest (usurious in SD by the way) AND sent the bill to collections. And even though I had sent check, when I received the collections notification a few days later, I immediately paid the collection bill to keep in good standing. But, when I called him to get back my initial check that I had sent him, he had already cashed that too! So I ended up paying double and it took me a couple of weeks to get my second payment back (minus service charges on top of that!). So, in the end I had to pay an overinflated service fee (two times), his crew damaged my property, he screwed me on late fees, and I now sit with a damaged exhaust fan that will eventually cost me several hundred to replace.. And after all that, the jerk didn't even offer to discount my bill after his guys damaged my property! My recommendation is to STAY VERY FAR AWAY from this guy! Also, I have been a corporate director and/or business owner for 28 years, and have always represented myself/my company in a professional manner and I know questionable operators when I experience them. I usually just move on (my consolation is that they never get my business ever again -- if he wants to lose years of regular billing to stiff me on a few hundreds bucks, I guess I cannot question that logic), but I felt that in this case it would be best to warn others what they may be getting themselves into with this guy. If you use them, you better pray that nothing goes wrong or you will likely be left holding the bag...