I can't believe I forgot to add this gem until tonight when one of my friend's emailed me, "Hey,…read morewho's that affordable nice appliance repair guy?" Mr. Fish, who's like Santa Claus and is a million years old, runs an appliance repair shop. He'll come to your house and fix your washer, dryer. I'm not sure if he does fridges/stoves. He's fixed my 1950's-era washer and dryer three times in 14 years. He will tell you precisely why, "They don't make machines like this anymore. Whatever you do, don't buy new." Two years ago, after fixing my washer (was under $75 I might add) he gave me the sage advice your great grandpa would: "Just use this good old piece til it dies, then I'll update you to another good piece from the late 1960's. Whatever you do, don't buy new. It's made to fall apart in a handful of years." No, I'm not eighty. I'm still a youngin'. I just don't like spending $1,200 on a washer/dryer set that has computer parts and will crap out in five years. So, if you're looking to buy a good USED appliance, go TO NO ONE but him. Then, he'll fix it as long as he'll continue to get parts. He's so old and sweet and amicable, in addition to being affordable, you might want to leave him cookies like you would Santa, too. Just sayin'. P.S. he sells used appliances, too. Go to NO ONE but him. He's the only I guy I trust; he's that good.

I found Mr. Fish about 10 years ago when I needed to buy a washer dryer set for my son and his…read morefamily. I went back twice since then for myself. I'll never buy new as long as this cool guy is around. He does a great job and is as honest as they come. I'm gonna call him and ask if he might have a frig this time. Don't know if he has one but if he does, I'll be buying from him. These kind of guys don't come along very often.

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

The technician was very nice and worked so hard to find the problem. In the end we paid hundreds of…read moredollars to have the technician say there's nothing wrong with our AC; that it's just too small for our house. (The house AC worked fine for 20 years). We had another company come out, and they identified the problem. We have nice cool air now!

From the owner: Specializing in: - Heating Equipment & Systems…read more- Refrigeration Equipment-Commercial & Industrial - Restaurant Equipment & Supplies - Air Conditioning Contractors & Systems - Air Conditioning Service & Repair - Refrigerating Equipment-Commercial & Industrial-Servicing

It never fails in today's society. Loyalty to a brand or company is worthless. Service Guard - A…read moreService of Black Hills Energy has been a home warranty company for my kids in their home for years and the first time they need to use the service because of a leaky water heater, they are told "I am sorry we do not cover that". The reason, it is inside of a compartment in the bathroom, instead of ... I don't know... out I the middle of a room somewhere. The response was added, that "too many codes are involved in installation"; in other words, Service Guard understood the costs incurred in repairing such an instance and yet knew that they would never cover it so why worry. It pains me that warranty companies and insurance companies alike will do everything they can to get your money; but, when you need them to step up and do the right thing, they find every loop hole they can to bow out of their responsibility. But hey, we will still take your money... thanks. Please share this and do not use them !! Thank you