I was in the Labor and Delivery Department at Hoag, and overall my experience was amazing. The…read morefacility is beautiful, everything is new, and the rooms are very cozy and have everything you need. The nurses were incredibly gentle, caring, attentive, and loving. One of the nurses who cared for me had 25 years of experience. As a first-time mom, I truly appreciated her expertise. Because of her decisions and support, my labor lasted only 30 minutes. Everything I wanted during labor was respected, and the staff did their best to accommodate my wishes. The postpartum care was excellent as well. They gave me a bag full of postpartum supplies to take home, which was very helpful. The only thing I was expecting more from was the food. I had heard great things about the food at Hoag, but I found it to be just okay. The only concern is a billing issue that we are currently trying to figure out because of some unexpected charges. My experience at Hoag was smooth, pleasant, and very positive. I am grateful to all the nurses and staff for making the birth of my first baby such a wonderful experience

A word of caution: If you're joining Hoag as a new patient,…read morebe aware that your initial visit could result in a charge of $485. For example, if your physician determines that the total time spent on your care is between 45 and 59 minutes, the visit may be billed at a higher evaluation and management level. The reported time can include not only your face-to-face appointment, but also time spent reviewing your medical records before the visit and completing documentation afterward. Hoag's recommendation: To check before your appointment, you may want to check with your insurance provider and Hoag's billing department to understand your potential out-of-pocket costs.

Best Care anyone can receive from start to finish after Ortho surgery !…read moreThe entire staff is just superb in care quality and type of care! Dr Abraham Kim is the Best Orthopedic knee surgeon you can ask for and the entire Nursing Staff at Hoag just can't be beat ! Any questions from start to finish,please call me and I'll fill you in ! You could not be in better hands! Gary Bain Lt Col USAF ret.

Attempted to make an appointment with a physician I had seen in the past and he was unavailable…read more Dr Michael Eng was referred to instead. As a medical professional of 28 years, I understand the difference in personality and opinions that doctors can have. Dr Eng was positively awful. He was cocky, arrogant and condescending. He made little eye contact, was defensive and his bedside manner was non existent. His unprofessionalism in critiquing his colleague was beyond off putting. He lacked compassion and the ability to listen and understand. I fully understand that doctors have different personalities, opinions and styles, but I am so unsettled by him. It was a waste of the copay. I am just shocked that Hoag would employ a person of this demeanor . This is a time where I wished AI would have scribed the visit. I would love for a colleague to review. He appears very inexperienced and green in medicine. It will take a lot to make him a successful physician. UPDATE( 2 weeks later)...no follow up from office manager when requested. I guess this is just standard practice there. Had second opinion at other major medical center and was told that upon review of my MRI, they were shocked at the lack of advice that was given to me by Michael Eng,MD.

Andrew was amazing. He helped me a lot with amazing customer service. I really recommend this place.read more

First time coming to this acute care hospital to give moral support to sister having an ablation…read moreprocedure done! This hospital provides both inpatient and outpatient care for health and medical services which includes an emergency care as well as surgical procedures. Staff from security check in and as well as other hospital employees are very pleasant and cordial in welcoming visitors !! I am really very impressed on such professionalism that I experienced here!!

Dr Schuder is a total Professional…read more With a broad brush not found in the today's typical Physician in just one visit I knew that she would uncover the answer that mystified the others. Knowledgeable, warm & engaging, a great find in a sea of bland white coats ...

This woman has changed mine and my family's life for the better. Where other psychs have tried to…read moreshove benzodiazepines (Xanax, Valium, Ativan, etc.) down my throat, Dr. Schuder takes a holistic approach with her patients and has blood work done to get to the root of the problem checking endocrine levels, cortisol levels, thyroid levels. It was worth every penny to be honest. In our first few sessions, we went over my family history and the results of the blood work and urinalysis which was so enlightening. I had been going through my life with low thyroid and cortisol levels and wouldn't have known had it not been for her. Her psychoanalysis techniques have me leaving each session with a "lightbulb" moment. I love how her approach to prescriptions and supplements are holistic and naturally derived rather than more popular synthetic forms. She is kind, nurturing, funny, and very approachable. Her front office staff is very flexible and accommodating. I can't say enough good things about Dr. Schuder. I swear me and my husband would be divorced without this woman helping each of us.

My 91 year old mom was in here after taking a fall at home and must say for the most part, all of…read morethe nursing staff was great. She did have some nurses that had better bedside manner than others but that's to be expected I guess. The shining star here though is the Fudge Family rehab center located within. The staff here was beyond reproach and all of the PT and OT were outstanding. They treated her like family and kept her spirits up. Highly recommend this rehab facility! It wasn't just gym workouts, they got very creative in how to get her ready to leave the hospital with different out of the box type exercises. Can't say enough about this wonderful staff!

I can't believe anybody would give this state of the art modern hospital 3 stars, this is where the…read morebillionaires living in Newport Beach n Laguna Hills come!. You come here n get out alive unlike some other hospital you'll end up in the morgue! This hospital is the equivalent Cedar Sinai of Orange County. Come back to read my review of Orange Coast hospital, I'm still mad as hell they put me through an unnecessary abdominal surgery, it was the mistake of my life to go there as I thought I was having appendicitis, choosing the right hospital is so important, I switched to Hoag n paid a higher premium but how much is your life worth? My sister died recently bc of the lousy treatment she got at 2 other hospitals in OC but she had Medical n had no choice. When I 1st join Hoag I took my husband in n was shocked the ER was packed we waited in such a long line, i asked n looked into it as i refused to believe these people would pay over $1,000 premium a month for this plan, as it turned out under Obamacare they were forced to take welfare recipients (or lose Medicare) on top of partnering w so many bad hospitals. A few years ago I guess under Trump, Hoag was unshackled they got rid of mediocrity n back to meritocracy. The hospital is back to being a 5 stars hotel, the ER was staffed w amazing doctors n nurses, everybody was so wonderful n caring, you get what you pay for, my eldest sister paid nothing in Paris, socialized medicine n she paid for it w her life at the age of 28. I feel blessed belonging to a place the 1% get treatment! So you know what to do to preserve our excellent health care.

Both of my dogs, a French Bulldog and an English Bulldog attend Tiny Tails OC, and I couldn't be…read morehappier with the care they receive! I love that I can drop them off knowing they're happy, safe, and getting plenty of attention. They get potty breaks, playtime, pets, and socialization every day. My French Bulldog is like a little vacuum and tends to pick things up off the ground, but the staff pays close attention to him. My English Bulldog thrives on routine, and Tiny Tails provides exactly that, she used to be timid, but daycare here has helped her socialize and become more confident. They always come home healthy and in a good mood. I truly trust this business with my fur babies and highly recommend them to anyone looking for loving, attentive care!

Tiny Tails OC is the best! Lilly responds very fast and always makes room for my dog. She takes…read moregreat care of my husky, and he always enjoys his stays with her. Best pet sitting service in Orange County!

My over all emergency department was good. The ER dr karrumi was great! I was there for an allergy…read moreinduced asthma attack. The respiratory therapists assessment skills were terrible. He gave me a breathing treatment without introducing himself nor did assess my breath sounds after the treatment. So how did he know if the treatment helped or not? Not impressed with his communication or assessment skills. Otherwise the admitting person, intake RN and bedside RN were professional.

ZERO STARS - DO NOT BRING YOUR CHILD HERE IF YOU HAVE ANY OTHER OPTION!!!!!…read more My minor child was brought to this ER in an active mental health crisis for medical clearance prior to psychiatric transfer. I made it explicitly clear that I was available by phone at all times and expected to be contacted as his parent and legal decision-maker. Instead, I was excluded. After being transferred out, my son reported the following: He repeatedly asked to call me and was denied. A male nurse then told him that he had already spoken to me and that I was "very disappointed in him." That statement is FALSE AND WAS CLEARLY INTENDED TO EMOTIONALLY HARM AND FURTHER DESTABILIZE A MINOR IN DEEP DISTRESS! At no point did I speak to any nurse conveying that message. No one had permission to speak on my behalf, and no one had the authority to fabricate statements and attribute them to me. This was not a misunderstanding. A staff member knowingly made a false and unauthorized statement to a minor patient, falsely attributing it to the child's parent, thereby interfering with parent-child communication and introducing emotionally harmful, fabricated information during a psychiatric crisis. This conduct directly impacted the course of my child's care and the result was immediate and predictable. My son--already dysregulated--was emotionally destabilized by being told his parent was disappointed in him during a moment of acute vulnerability. He became significantly more distressed and was then medicated/rendered unconscious for several hours. Read that again: He was denied access to his parent given false information attributed to that parent became emotionally destabilized and was then medicated. That escalation was not clinically inevitable--it was precipitated by staff conduct. To make matters worse, I was informed only that my son had become dysregulated requiring medical intervention, but I was not told why. That omission withheld material information from a legal guardian and prevented informed participation in my child's care. This conduct raises substantial concerns under California law, including but not limited to: * California Health & Safety Code §§ 123110 & 123115 -- interference with a parent/guardian's involvement and access to a minor's care * 22 CCR § 70707 (Patients' Rights) -- right to respectful care and freedom from mental abuse or deceptive practices * Welfare & Institutions Code § 5325.1 -- right to dignity, communication, and protection from harm while receiving mental health services A minor in psychiatric crisis was: denied access to his parent given false, emotionally harmful information attributed to that parent and further destabilized during a medical emergency. That is the opposite of trauma-informed care. It reflects a failure of basic patient rights, judgment, and professional responsibility. There is no justification for staff fabricating statements, impersonating a parent's position, and using that fabrication in the management of a child in psychiatric crisis. If you have any choice at all, take your child somewhere equipped to provide appropriate pediatric mental health care--where communication with parents is not obstructed, and where children in crisis are treated with stability, truth, and support. CHOC is the best hospital for children. Not this place. This matter is being escalated through formal regulatory and oversight channels. Your staff took a vulnerable child in crisis, made that situation worse, and then drugged my child as a result of him becoming distressed by their false statement. That's some DEMENTED, SADISTIC, JEFFREY EPSTEIN-LEVEL, DISGUSTING, MANIPULATIVE, MENTAL ABUSE!!!!!!! SHAME ON YOU!!!!

I had my son 2 years ago at this hospital and the care was amazing. I've been searching for my…read morelabor and delivery nurse Jonne Rasmussen, thank you for being the best nurse ever to me you were so amazing I hope somehow you see this. Thank you so much

waited around 4 hours just to be checked in at this emergency room. After that, they had me wait in…read morea small room until I was the last patient left there. It felt like patients were being prioritized based on how staff perceived they felt rather than how long they had been waiting. In total, I spent over 11 hours here. I eventually received fluids, but the doctor barely spoke with me. At discharge, I was simply asked if I needed to talk to a doctor and then sent home. After waiting that long, I expected more communication about my condition, treatment, and next steps. To make matters worse, when we went to pick up the prescription that was sent over, it wasn't ready, which resulted in another hour of waiting. I understand emergency rooms can be busy and that patients are triaged based on medical need, but the lack of communication throughout the process was extremely frustrating. Spending over 11 hours in the ER and leaving without feeling informed or properly evaluated was a very disappointing experience.