Ive never had an experience like this before. I made a same day appointment at this location never…read morewas I told I had to arrive 15 minutes before my scheduled appointment. When I was checking in the front desk lady told me I was late and couldn't be seen because I didn't arrive 15 minutes before my appointment. If I was informed about this before my appointment then I would've made sure to arrive 15 minutes before.

They made me Late to work and I came to complain and the manager is condescending just like her…read moredoctors. I stopped going to them in August because they are incompetent and my best friend died and I don't feel like dealing with them and I came back but they are still bad at their job do not waste your time or energy. Literally came in for a TB test and figured I should just ask for mental health advice while im there but they cannot even handle one thing at a time which is good to know for the future. It's literally not worth the headache to deal with such an incompetent poorly trained dismissive and condescending staff. the nurse with the glasses is the only person who seems to know what she is doing everyone else is lost. I don't know why they refer people to this place without fully explaining how it works.

I have a lifelong resistance to doctors, lots of waiting and they see you for such a short moment…read morethat what is the point? I've also moved a ton so have never had a chance to develop a rapport with a Doctor until now. I have been seeing Dr. Falquier for 3 years now and LOVE her. I have been (until the last 4 weeks) been a healthy young woman and only visited her on the routine occasions for the regular check ups etc. about a month ago i developed a sever back issue that is still going on. I have seen her about 4 times in the past month as she is tireless in trying to find the right resolution for my pain. She is so friendly and understanding, I know that she has my best interest at heart. I'm also very glad at how young she is as she won't be retiring anytime soon and I hope she is my doc forever. Everyone at the downtown location is very courteous and fast, and friendly. I've hit the Urgent care 3 times and always been seen very quickly. All that aside though, Dr. Falquier rocks. If you've never had a bond with your doc I seriously recommend checking her out. Good luck!!

Another 5-star review for Dr. Falquier, but it bears repeating - she's awesome!…read more I came across her because she was in the same office as someone on the list of San Diego's best doctors. That doctor wasn't accepting new patients but Dr. Falquier was, and boy am I thankful for that. Finding a good doctor is always tough, and after a couple of false starts, I'm really happy that I found her. She's totally on the ball, makes you feel comfortable, genuinely seems to care (imagine that!), and is funny to boot. I love Dr. Falquier, and highly recommend her for anyone looking for a new primary care physician.

This is based on my appointment with the allergy clinic and consult with Dr. Lopez. He is probably…read moreone of the nicest and approachable doctors I have encountered. He is professional, listens to your concerns, and helps develop of plan of care WITH your input. I've now been getting allergy shots at the clinic weekly with Jay, RN and he is also fabulous! He is super friendly and takes great care of all the patients. Definitely recommend coming here for the allergy clinic!! As for the ophthalmologist I saw, he was not friendly and dismissed my concerns. He almost laughed them off to be honest. I haven't felt that disrespected in a while. Wouldn't recommend.

I was "nudged" into applying for inadequate health insurance plans through Medi-Cal. Currently,…read moretrying to utilize Molina Healthcare. BUT, everywhere I try within a 15-mile radius is not able to help or in a scary neighborhood. . None accept Molina or accepts new patients or both. These are recommendations which have been recently suggested, phone-based calls on Molina Healthcare public phone number, several transfers, suggested phone numbers, ALL for nothing! Due to this year's change in insurance. I've had to suffer the ineptitude of Molina...particularey any mental health protocol. Shocking! and potentially harmful. 100% incompetent/ negligent. I was transferred at least 8 times, plus "call-back" numbers...simply trying to obtain a 10-15 minute appt with a genuine MD, specializing in Psychiatry. ALL I require is the continuation of existing meds prescribed by my last Dr. What's so hard about that? I spent from 11:30am to 4pm exhaustively TRYING to connect to a legit psychiatrist's office to make a simple appt!!! What the hell is wrong with you people?!? i USED TO TRUST YOU. 4 1/2 hrs is LONG ENOUGH!!! I've been patient, mindful of my tone, complimentary of stellar customer service....though lacking in results. You should be ashamed!!! I miss my PPO!!! You suck!!!!!!!

Dr. Norma Sharpe and her staff are so caring and she is an amazing doctor. She listens to her…read morepatients and she always shows concerns and gives her patients what is best for them. Love and I appreciate her very much.

Never go here, they are very unprofessional. Do not care about your needs. They refer you to…read morespecialist that know what there. Doing. They wouldn't even send my medical records to my new doctors because I left their care. It use to be good. Years back but not anymore.

I "saved a spot" on their website for 4:30pm on a Saturday. I was afraid I'd still be waiting hours…read morelike past experience of going to urgent care centers. I was pleasantly surprised upon arrival that there was only one other person ahead of me. I was seen maybe 5 minutes after my appointment time and was in and out in less than 45 minutes. Parking was also easy with an hour validated parking in their garage. They also had a few patient dedicated spots. The nurse and PA that I saw were nice and listened to my symptoms and concerns. They were professional and provided good care. I would definitely return to this location if I needed same day care again.

The care was good however they bill your insurance as if they are a hospital setting. So I ended up…read morewith $198 bill for a UTI check which is one swab and pee in a cup. Will stick to Perlman clinic just down the road as they bill you as an office and also give fantastic care.

Had my healthcare provider call them to see if they would take my insurance. They said they would…read more I took time off work. Payed for parking. Walked in and they said no we don't take your insurance. It's not like I made a mistake. They talked directly with the insurance provider to make an appointment. They even had the name put on my medical card. Incompetence.

Everything was pretty good. Had to wait a while, but otherwise, all was ok., But the best part…read morewas the office manager, Renai. She actually cared about us in the waiting room trying to make it as painless as possible. Once in the exam room the nurse did all the usual tests and realized I was in need of urgent care. When she informed the office manager, Renai advised the doctor who came to the exam room immediately. After I was stabilized, they made sure I got my meds, got home safely and even made follow up phone calls the next day to check on me. It was a little scary, but the entire staff made everything much better. No need to look any further for urgent care in downtown. Gaslamp Medical is the place to go. No doubt about it.

I had an urgent need to get preemployment labs done. I paid a premium to have them done quickly. A…read moreroutine drug screen and a blood tb test. I gave them a form. It's been 6 business days. They never completed the form for the tb test. They never got the drug screen result period

Dr. Quinones actually takes an interest in his patients. It's apparent by his excellent memory for…read moredetails about individuals. He's personable and flexible, and above all, knowledgeable. His communication is clear and caring. Also, he doesn't miss the details for example, what's required yearly for one's annual physical health check up. Ron, his assistant is so very helpful and caring about all his patients. I have watched his interaction with many, opening doors for others and helping handicapped individuals. If I need to ask a question or have to request something, I'm always able to talk to either Ron or Dr. Quinones. The girls at the front desk are most helpful and responsive also. If they are busy, they call back within minutes. And the location is so convenient and easy to see from the street.

I am a new patient here and recently had my yearly physical a blood work. The office is located…read moreinside a beautiful old building downtown. The lobby was clean and quiet. I was the first appointment so I had no wait time. the staff was very friendly and helpful. I was seen by Dr Tsuchiya who was also a delight. the man who drew my blood (I think his name was José but not sure?) was extremely talented. my veins can be a challenge for even the most experienced but he got it on the first try. I didn't even feel it. thank you staff :)

It was a waste of time and sad to see Doctor's and health care professional with their bias,…read moreprejudice and favoritism to be rude unwelcoming in my face. When I brought this to the attention to their boss Ariel Rampey she told me go somewhere else. I finally got the point that it was part of their culture The worst one was when Dr, Hazelbaker. They were so incompetent by having the pharmacy deliver shot injection to my place. Best of luck.

This team is overworked and I'm sure underpaid for what they do. I have been seen by Coleen twice…read moreand she is a miracle. Aside from being professional, she genuinely cares about people and it radiates. I can say she probably saved my life yesterday. The entire team is amazing but def have to shout out to her.

I waited 3.5 hours, the last 30 minutes in a room, at Logan Urgent Care, waiting for a Dr--who, I…read morefound out, had literally Gone To Lunch after I'd been called in. Is this Urgent Care? Today I am told to go to Urgent Care again but I am in so much pain I cannot get there without either an ambulance or maybe an Uber/Lyft. If it is a car service, I'd better be super lucky to get an able-bodied, kind and compassionate driver to help me bc I honestly NEED assistance.... Can I count on that? And if they tell me at Logan Heights to wait, can I lie down? I cannot sit or stand bc the nerve pain stabs me unexpectedly and will MAKE me lie down. Or, should I get to the ER in an ambulance, which I'm pretty sure my insurance won't pay for bc it is not h mo open"life-threatening?" The system's flaws make it almost impossible to be productive cared for.

I had another primary care doctor ("Dr. X") for over a decade. Dr. X is still in practice and has…read morean excellent reputation (highly rated on Yelp too!). Still, I was dissatisfied enough to ask friends to refer me to another doctor. The reason was that when I went to see Dr. X, I sat in big waiting room, waited for a long time, and then was ushered into one of about a dozen examination rooms where I waited some more. Dr. X and I were just ships passing in the night. I was referred to Dr. Bressler, and at the time I think I was lucky that he accepted me as a patient. What a contrast in the way that he practices medicine. After any examination he meets with you in his office, answers all of your questions and offers advice. During that time you never feel that his attention is devoted to anything but you. In helping you consider decisions he will explain the issue without talking down to you. In our consultations he has referred me to latest published study on a particular treatment. He is extremely personable, jokes a bit, and shows true interest and empathy. The "staff" are themselves are a team of medical professionals who the most helpful and friendly that I have ever encountered. If I need something I can email his office and get a quick response. This is by far the best experience I have had with any physician and I wouldn't change for anything. One more thing, on your first visit say hello to Dr. B's dog, Izzy.

I will be fair with this review, since I did not use their service…read more I left a message on their VM, and was called back with in 30 minutes. The receptionist informed me that the Doctor does not except insurance of any kind. She informed me that I would have to pay for my services in full, before leaving the practice, and it would be my responsibility to submit all charges to the insurance company for reimbursement. Uhh no thanks, that sounds like a headache waiting to happen... That's a shame he had good reviews, but something does not add up here.