A very quiet and peaceful place to stay especially if you are in town for work. These people were…read morekind and very understanding about late check ins. We came into town late so we checked in around midnight I believe which was very convenient for us. We accidentally stole the couch cushions because our team was packing up quick to go home after our job lol but I called them as soon as I realized we had the cushions when we arrived back in our home state and they allowed us to mail them back. He wasn't upset about it, he politely laughed and told us it was fine to just mail them back so that's what we did. Funny moment at the funny farm lol pun intended. If we ever come back to Alexandria this place will be our first option every time. The cabin we stayed in was clean, comfortable and we felt welcome. When we got off of work it felt like we stepped into a vacation. Having a washing machine and dryer in the unit definitely helped as well.

It's really hard to find a nice room in Alexandria, LA. Or even a room with a bed in it that isn't…read more30+ years old. This is the third establishment we have tried in the Cenla area and you know the saying "third time is the charm"? Well charming is definitely the best way to describe these little cottages! There was only the Carriage house available for our stay so we chose the Sweetheart room over the Magnolia room, mainly because the jacuzzi tub looked bigger. The rooms are very clean. You would think one lady and her son/grandson wouldn't be able to keep rooms so clean, but she does it. Also, the room is stocked with just about anything food-wise that you could want for breakfast - juices, milk, cereal, grits, oatmeal, coffee, and each day there is pastry set out for the next morning. A couple of mornings it was danishes, but on our last day it was some great blueberry scones. And if something I have listed isn't there? Call them and if they have any in-stock they will bring it to you. Behind the cottages is a cypress-lined bayou where you will see ducks, turtles, and even the occasional nutria. In fact, it looks like some nutria might have a little enclave under one of the large cypress trees along the bayou. The neighboring property has goats on it and my husband liked feeding them leaves from the pecan trees nearby. Now, if you want a traditional bed and breakfast experience? Then DO NOT book through the website bedandbreakfast.com. If you book through this website you will get a cheaper price, but you will only get the stock of breakfast items listed above. If you want the big breakfast, then call the number on her website and book directly through her. It will cost a bit more, but you will get a large country breakfast. The only caveat is that this large breakfast isn't served until 9 a.m., so if you are an early riser (like me) you might rather going out to eat or just having what is in the room.

I was disappointed, thoroughly! The website touted a king sized bed and Wi-Fi connection. The bed…read morewas a queen and no internet at all. Air conditioner can't keep up in the summer, so it's hot inside all the time. Using bubbles in the bathtub incurs an additional $200 dollar cleaning fee. There is no bathroom door, so you shower and use the toilet in what is basically the bedroom/kitchen. The tv is a 15" set that is barely visible from any seating area. The ceiling fan (which is a God-send) wobbles horribly and looks as if it's about to come crashing down on the bed at any moment. There's no detergent to do laundry in the advertised washer/dryer. Forget about cooking your own meals. It's clean and quiet. The views are really great, but you can stay in a much more comfortable room for half the price and spend the rest on a massage or spa day!

They are an amazing company. The prices are fair and they are on time and very professional with…read moreeach ride. I needed a Lyft from Brunkie back to Alexandria, and they were there bright and early to pick me up! No complaints, will be utilizing them again.

Jordan and Joseph are the absolute best taxi service I've ever had the pleasure of usin. I needed a…read moreride home from the hospital after I was rel and they showed up and took excellent care of me. If you are ever in need of a good taxi service then you can't do better than Easy Rider. I highly recommend them!!

Super professional and outstanding customer service ! Keisha is very knowledgeable and great at…read morehandling customer care.

I was traveling from NY to pickup my son from the Fort Polk Army Base and needed a taxi from the…read moreairport. I had called 2 others who didn't answer and one I left message with no response. Groundworks answered right away and texted me with any questions I had. price was set in advance. Brandon was late to pick me up but he let me know in advance. I would recommend this service without a doubt.

We found Freedom Tours when we went on Tripology to solicit ideas for a family trip to Italy (Rome,…read moreFlorence). Annie responded and won our business. The great: Annie came up with an imaginative itinerary which included renting apartments in Florence (the center) and Trastevere region of Rome (20 min walk to 'historic' Rome). We included 1/2 day tours of Rome (the classic sites), full day Pompeii/Vesuvius, 1/2 day Vatican Museums, 1/2 day Florence, and a "custom" day in Florence (which was supposed to be the 'Heather' Day.). Annie is world class. Also great: Each and every tour operator in Rome and Florence that Annie set us up with. Top class guides, all used the microphone/headset setup (so you can actually 'hear' the guide), extremely knowledgeable. Mostly mid size groups. Major kudos for this. Airport transfers were prompt. The mediocre: Jessie. Annie treated us like we were her most important client. Jessie - not so much. Jessie was/is responsive - no doubt - but didn't add value. The 'Heather' day Jessie came up with included a full day tasting olive oil and cheese. Hmmm...not what we had in mind. To her credit she came up an alternative idea (horse back ride plus wine tasting in morning, pizza/gelato making in evening) which exceeded our expectations. Surprise #1 (bad): We had to pay city tax in cash in both Rome and Florence on the spot when we checked into our apartment. Nothing from Annie or Jessie warning us about this. Good thing we did get some Euros at our layover in Toronto (NOTE: Don't do this! Get cash from ATMs in Rome). Surprise #2 (iffy): Our Rome apartment check in person (who was great) asked about our Train tickets. We showed him then he asked "no QR code?" Caused a panic wondering if we had the right tix. Well we were over in the Termini area the day before our train from Rome to Florence so we went there and asked. It turned out we had tickets using the Italo train so we were fine. Italo is the 'private' competitor to Trenitalia. Would've been nice to know this in advance. Surprise #3 (iffy): No follow-up just before or just after our trip. Don't use: For soccer tickets. If you want to go to a Serie A game contact the club directly. The club inevitably has someone that speaks English that can help and will save you lots of money (unless of course the game is sold out). They do 'bundle' the cost, so I can't compare the a la carte cost to what they charged us. Even with the aforementioned hiccups we honestly had an awesome and memorable trip. If you plan on going to Italy, check out Freedom Tours.

This past summer we traveled to Italy, visiting Rome, Florence and Venice-with many side trips…read moreincluding Cinque Terre, Siena, Chianti, etc. As a frequent international traveler, I started planning the trip on my own. However, as I had never been to Italy and don't speak Italian, I began to feel like I should look for some assistance. Particularly since we were going to be over a week in Florence and wanted to rent an apartment but knew nothing about the neighborhoods. I went on Tripology and Annie emailed me. I heard from other travel agents as well, but decided to go with Annie as her approach seemed to be the most inline with our travel preferences and one of the other travel agents tried to push us to double our budget before he even began to work with us. We worked with one of Annie's employees, Kelly Cleveland who was great! She put together an itinerary that included everything on my wish list and was flexible as I tweaked and rearranged tours to better suit us. Kelly also made suggestions for fun things such as a cooking class, that I never would have thought of. In addition, the trip came in within our budget and the accommodations were great! When we got to Italy everything went smoothly, the tour guides they had arranged for us were excellent and we were pleased with everything that had been scheduled. The one glitch that came up over an unexpected fee for electricity at our apartment was handled promptly and professionally via emails with Kelly. Whenever you travel things are bound to come up and it is how they are handled that gives you the true measure of a business. Based on our experiences with Annie and Kelly, I have referred Freedom Tours to friends and associates without any hesitation. I should also mention that when I tried to reach Kelly shortly before our trip with a couple of last minute questions, Annie called me on a weekend, as Kelly was out of town and Annie was monitoring emails to make sure no one was left stranded-this is a caring business person! This was our first trip using a travel agent, and it won't be our last, we plan to call Freedom Tours whenever we travel in the future, without my wasting time trying to work things out myself first!

Same look and feel as a room 3xs more expensive. Clean, and good breakfast.read more

Arrived after tour time, but was offered a personal tour instead of waiting for next tour time…read more Friendly staff. Great tour

We really enjoyed this tour. It was incredibly educational…read more The guides were very informative and personable. The education timely!