Friendly, helpful staff, reasonable offers, reasonable prices on used gear that seems well…read moremaintained. This is the second time I've sold/bought to/from them, and I'll definitely go back when the itch hits me again.

Gavin is an amazing guitar technician. I highly recommend him and all the amazing staff at music go…read moreround. They are friendly and professional!

About 6 years ago but these folks were the third and last people I tried to get my Gibson SG's neck…read moreto actually play right. They did it, fair and awesomely. I plan to go see them again soon for some routing a 9V compartment in my bass I just installed active controls in.

I brought my mandolin home for Christmas to be serviced because I didn't have time to do so in LA…read more Howard was really nice and super helpful, and the servicing was a lot cheaper than other shops quoted me. Also, the fixes were done in record time, I am so grateful! I would absolutely go back with any of my instruments because the shop was really wonderful.

Mr. Doug was very helpful yesterday in listening to our needs for a smaller drumkit as our family…read moreis expanding and we need the space. Brought in a very nice Roland TD 17 in exchange for a smaller kit, and I feel the deal offered for the Roland to downsize was fair and it got us where we needed to be. It's quite a nice atmosphere in this shop specifically. Kids, young and old, were in jam sessions together and all were respectful of their neighbors. There's such talent in this shop, just walking in off the street to look, play and shop. This Guitar Center on Capital is quite the collaborative hub but of course it is a business and they seem to be doing fine on that front there too.

Poor customer service. Sold me a guitar and case and the case didn't fit the guitar. Service takes…read moreway too long. Need to revamp their customer service. Took them 15 minutes to find a cable that I walked over and picked up in 2 seconds. Filled with folks who think they are rock stars. Good luck trying to return anything. They take 46 days to get to you with a 45 day warranty.

Great service, engaging owner / luthier. Hans assessed the neck on my bass and found some issues…read more The vendor agreed to replace it and then Hans did a great setup for me.

Hans is a meticulous craftsman with incredible attention to detail and a genuinely nice person. He…read morehas helped with teaching me a lot and explaining things to me without making me feel stupid as well. I have referred him to my guitar instructor who was also amazed and now he is also referring all of his other students to Hans. It's well worth the hour plus drive for me from Apex to have peace of mind knowing my equipment is being tended to by such a pro!

What a great spot for the guitar lover. These are the good ones! Leiss great selection and…read morehelpful, knowledgeable employees

I've traveled the entire country and have been to a lot of guitar shops. Casino Guitars has to be…read moremy number one shop for high end guitars. They have the most impressive custom shop Fender collections I've ever seen along with some amazing amps all at a great price considering their value. The staff are super friendly and are cool to hang out with. Dylan is an amazing guy. I'm not the best guitarist and I always feel insecure when I play at most shops I go to but the staff made me feel welcome and encouraging and made me feel right at home. I played some of the nicest guitars I've ever seen and played them at full volume confidently! Every bit worth the trip to come here.

I had great customer service! Zaria helped me find what I needed in a quick and efficient manner…read moreand I appreciate her for what she did!

look how cool my boyfriend looks trying out the guitar he bought! everyone was so nice and we had…read moresome good conversations with other customers. will definitely be back

Very helpful. Very reasonable. We are renting a violin from them and my daughter is taking lessons…read morethere.

Will never understand how this place stays in business. At the moment it's about the only show in…read moretown so I guess local school programs keep it open. Most recently wanted some new thumb picks; sign on door said call for open hours. I left a message saying I could come by most anytime and to please let me know when someone would be there. It's a small purchase and I was trying to be accommodating. No one called me back. I didn't mention that I also wanted to talk about special ordering an upperline Deering banjo that would have gotten them a huge profit. As they didn't want to sell me the picks for it I assumed they wouldn't be interested in selling me the banjo. I had it shipped from the Sam Ash store in Las Vegas.