I teach various instruments but like to teach uke the best since it is the easiest way to learn a…read morefretted instrument. There used to be four great music stores here and now we are down to one, and luckily, they are hanging in there. Harry has actually retired but the employees are still there. I always steer my students there since you can get a decent uke for just over $100. Then you can take your time to get a better uke once you are sure you want to get better. If you don't get their complete attention, it usually means they are dealing with a difficult customer, but they will get to you.

I haven't been in every "guitar shop" in Raleigh. I would…read morevisit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world.

Friendly, helpful staff, reasonable offers, reasonable prices on used gear that seems well…read moremaintained. This is the second time I've sold/bought to/from them, and I'll definitely go back when the itch hits me again.

Just wanted to the the guy who waited on me at 11 am this morning, I traded in one of my amps and a…read morepedal for a killer LTD AS-1 and he tested my amp and pedal and had me out the door in like 20 minutes. I did not get his name but super nice and professional! This is my favorite MGR store out of all of the ones I have been to. Thanks, Gene H

About 6 years ago but these folks were the third and last people I tried to get my Gibson SG's neck…read moreto actually play right. They did it, fair and awesomely. I plan to go see them again soon for some routing a 9V compartment in my bass I just installed active controls in.

I brought my mandolin home for Christmas to be serviced because I didn't have time to do so in LA…read more Howard was really nice and super helpful, and the servicing was a lot cheaper than other shops quoted me. Also, the fixes were done in record time, I am so grateful! I would absolutely go back with any of my instruments because the shop was really wonderful.

Poor customer service. Sold me a guitar and case and the case didn't fit the guitar. Service takes…read moreway too long. Need to revamp their customer service. Took them 15 minutes to find a cable that I walked over and picked up in 2 seconds. Filled with folks who think they are rock stars. Good luck trying to return anything. They take 46 days to get to you with a 45 day warranty.

Only have two experiences here which ranged from 1-star to 4-stars…read more Bought an amp here and it was great. Right price. Good service. Nice selection to choose from. Wanted to buy a ukulele but the baritone ukes they had were missing strings. Two ukes for sale but neither with 4 strings. Huh? Ok then let's put on new strings so I can try and buy. Nope. No uke strings on hand. I can order strings or a new uke, they said. Huh? Never mind. NOTE TO MANAGER-- order some strings and repair the instruments you have for sale in your store.

Great service, engaging owner / luthier. Hans assessed the neck on my bass and found some issues…read more The vendor agreed to replace it and then Hans did a great setup for me.

Hans is a meticulous craftsman with incredible attention to detail and a genuinely nice person. He…read morehas helped with teaching me a lot and explaining things to me without making me feel stupid as well. I have referred him to my guitar instructor who was also amazed and now he is also referring all of his other students to Hans. It's well worth the hour plus drive for me from Apex to have peace of mind knowing my equipment is being tended to by such a pro!

There aren't too many places in the world any longer that you can call perfect. People are in a…read morehurry, they have a lot on their minds, life is brutal and ugly, and parking is a nightmare. Happily, Casino Guitars is like a great, large, lumbering dinosaur of goodness and virtue that bestrides the land like a Colossus of All That Is Still Right In This World. It is Camelot made real in the 21st century, located in the Sand Hills of North Carolina. Ensorcelled by their Youtube chemistry, I drove down to their shop, opened the door and there stood Jonathan, his beard resplendent in the store lighting, working diligently on the store computer. He looked up and said hello and I saw to it that he did not get one single solitary bit of work done for the next 60 to 90 minutes. I was curious about perhaps purchasing a Martin guitar and Jonathan basically walked me through the entire Martin product line, answering every question in a manner so direct and unencumbered with jargon that even a simple old codger such as myself could grasp the meaning of his words. Long story short (and there is much more to the story, oh gentle reader, much more indeed) I left with a solid mahogany Martin that will surely last for generations to come. Casino's mantra is "we want you to get the right guitar", and they did that in a manner that seemed to be effortless, and yet it spoke to the quality of the people who own the store and the people who labor there. They take joy in their work, and it is reflected in their words and deeds. I give them five stars because yelp will not let me give them many, many more. Take a chance and trust me on this: You MUST peregrinate to Casino Guitars at least once in your life. Your soul will thank you.

I have been in this store many of times, looking for a certain guitar that I never find. That is…read morenot the point of this comment. The point is, these workers never even speak to you if you walk in or help you unless you have a 3 piece suit on. They must associate clothing with money. Even though I own most of the Gibsons and Martins they have in the store. I've learned and spoke to others as well. I will NEVER buy a guitar or anything small to a pick from this store. Horrible customer service, and to be honest just disrespectful to people who would buy something from them.

I had great customer service! Zaria helped me find what I needed in a quick and efficient manner…read moreand I appreciate her for what she did!

look how cool my boyfriend looks trying out the guitar he bought! everyone was so nice and we had…read moresome good conversations with other customers. will definitely be back

Very helpful. Very reasonable. We are renting a violin from them and my daughter is taking lessons…read morethere.

Will never understand how this place stays in business. At the moment it's about the only show in…read moretown so I guess local school programs keep it open. Most recently wanted some new thumb picks; sign on door said call for open hours. I left a message saying I could come by most anytime and to please let me know when someone would be there. It's a small purchase and I was trying to be accommodating. No one called me back. I didn't mention that I also wanted to talk about special ordering an upperline Deering banjo that would have gotten them a huge profit. As they didn't want to sell me the picks for it I assumed they wouldn't be interested in selling me the banjo. I had it shipped from the Sam Ash store in Las Vegas.

It is always nice to have a local music store to go to when looking for music and instruments…read more Based on the number of practice rooms in the facility it appears they give a significant amount of music lessons. The store is of smallish size and has limited merchandise and instruments available for purchase. Unfortunately, I was looking to buy a portable music stand, and the 3 models that they had available did not suit my needs. I was also looking for a specific type of valve oil that they did not carry.

Purchased several pack of strings for my son's electric and acoustic guitar and the tool needed to…read morereplace them for Christmas. He is new to the playing and does not know how to replace them yet. Sales person assured me if we purchased from them they would replace them after Christmas if I brought the guitars in. Go today and there was 2 people working. One said he did not know how to replace them and the other said he knew how but was not allowed to per the store manager. Tried to support the local hometown Garner store...from now on will just drive to another company/store in Raleigh or Cary for and musical instrument needs. Big on keeping your word and Music & Arts in Garner did not.