I haven't been in every "guitar shop" in Raleigh. I would visit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world. read more

Easily the nicest guitar store in NC. Mike and his crew are all top notch. I recently purchased 2 guitars (both were left handed and ordered directly from Martin) and I have seldom received such great customer service. My primary contact was Mike but everyone associated with the store is exemplary. The guitars are some of the nicest made but the staff at Harry's are top notch as well. A very pleasant buying experience. Thank you Mike! read more

Never been there, but I know Scott Miller (one of the owners). He's a monster musician, and a hell of a nice guy. He's very knowledgeable about all types of equipment and instruments. read more

Nice people, amazing customer service -- most of the time. Everything's going to be a bit more expensive than online, because stores have to pay for a storefront and employees; however, the in person experience and being able to see and feel the items before purchasing them, along with expert guidance, makes it worth a few extra pennies. I usually buy my pics, strings, and I bought my first guitar from here, which I still play on occasion. The people here want to work with you. It's also a great place for families. There's a lot of guitars in the showroom and they even have lessons in the back if you'd like to take your children. Even if you don't plan on buying anything, I recommend popping by. Say hi to Steve for me if you see him. read more

Harry's Guitar is the Worst, Horrific experience. Wow are they bad !!! My first time there and the LAST time I would EVER go back there. I brought my expensive nylon string guitar to have Terry look at it. It played perfectly when I brought it INTO Harry's shop, as I keep my guitar at home at all times, I never travel with it. But the reason I brought it into Harry's shop was to look at the electronics, as the sound was not playing. I mentioned to the (employee) "Please take good care of it" I mentioned, that I only wanted Terry to look at it, and not have any other employees "messing with it" , I turned my back for 2 minutes, and see another employee (NOT Terry) picking it up strumming away, putting his hands into the sound hole. They said it would take FIVE weeks before Terry could look at it. Regretfully I agreed. Each week I kept going back there to see if I could talk to Terry ( he was never available). After FOUR Weeks, I decided to take my guitar back home. They said it will take another week (5th week). Nothing was EVER done to the guitar. Now, here's the HORRIFIC thing with Harry's Guitar Shop. When they gave my guitar back to me, my "new" guitar case had white paint all over it !! It looked like white paint cans were resting on it !!! And there was a large white paint smudge which looked like a white FOOT PRINT of paint on the guitar case. I said to the employee, "Can I see the room where you store the guitars?" He said to me "No, I cannot let you go back there" I said , "Is it a temperature controlled room?" He said "Yes" I found that very hard to believe, because my guitar never left the store, and was in the back room the entire time. Yet when I tried to play it at the Harry's Shop, the strings were buzzing like crazy. Now remember, this guitar played perfectly when I brought it in !! I wanted to get out of there as soon as possible , before they did any more damage to my guitar. So I called the owner on the phone, when I got home. I told him the situation, he said "Bring the gutiar in" I said to him "Why is there massive white paint all over my guitar case?, and why are the strings "buzzing", which never buzzed before" Very RUDELY he said to me "You are starting to piss me off" I will never go near that place again. read more

friggin assholes took advantage of me..and ripped me off good. I had a rare guitar ( I didn't know at the time.) they took it and did some research while looked at guitars, turn out it was, a rare guitar. They could have said, "You've got something special here." .. but no, they pretty much stole it from a kid who didn't know better. to this day when I see Harry's Guitar shop in ads or on the net I wish them the Worst luck. Fuck you Harry's !!!!!!!!!!!! read more

Great customer service. I wanted to sell a guitar and amp. They were not interested in purchasing,however, they recommended Music Go Round. I appreciate the quick follow up and was able to sell my item. Thank you ! read more

Great local shop. I took my guitar up there b/c I was having some buzzing issues. I was worried that it would cost a lot of money to fix. However, the people working were kind enough to look at it and make some simple suggestions on how to fix the buzz without having paying a lot of money. I will be sure to take all my repairs here b/c I know they can be trusted. Greatly appreciate the service they provided. read more

I had an emergency repair situation come up. Nothing too serious but something I couldn't handle myself. I called and explained the situation to Terry who told me to be at the shop the next morning when they opened and they'd take care of me. I was waiting in the parking lot when they opened. Brought the guitar in and explained everything again to the folks up front. They then told me they'd "try to get to it later that day." I explained what Terry had told me but they said they were down a man and now they couldn't get to it while I waited. Didn't matter that I had driven 45 minutes to be there. Didn't matter that I had a gig that night and couldn't get back to Raleigh to pick the guitar up later. And it didn't matter that I was the only customer in the store. read more

Old white bald guy was impatient and unkind. He's probably a really great musician. I'm not that great but I enjoy learning. Left feeling small and discouraged. With Sam Ash on the skids I thought this could be a good place. I'll keep looking. read more

I have to write something about this place even though I haven't bought anything...YET. In any case, I've lived in the Triangle for 14 years and Saturday was my first time there. I feel like a schmuck. To have not experienced this place earlier is a damn shame. These folks curate their instruments; they don't just throw any old thing on the wall. Guitars are all set up. There are comfy chairs and guitar chords to plug into an awesome range of amps. If you like guitars, this is an amazing place. Do yourself a favor. Go. Now. read more

Excellent service and we found it to be just the right size with great stock. We visited another shop that was a big box retailer style and immediately saw the difference. read more

My old but treasured, 12 String guitar needed a set of new tuning pegs and a new set of strings. Harry's Guitar Shop was recommended be several people who said they do great work. The repair work done on my guitar was perfect. I highly recommend them! Gary Sanders read more

I recently moved to the area and I don't usually write a review for something as simple as an $8 set of strings, but the staff greeted me at the counter, asked me how they could help, when I told them I needed a set of 9-42 DR Pure Blues strings, they walked out from behind the counter, pulled the strings off the wall, handed them to me, asked if that was what I was looking for, then rang me up when I confirmed. I literally can't remember the last time anyone in a retail situation did that. I was going to order a PRS Modern Eagle V from a certain reputable online retailer this month, now I'm absolutely ordering it from these cats. A+ business. read more

very rude staff! The owner and another worker walked up behind me and then told me that we haven't bought anything and then proceeded to call me a tire kicker and say that we can't play anything if you haven't bought anything recently. They said they don't want wear and tear on their guitar. After that all happened we talked to someone else and they said they had a similar experience a couple of years ago.So beware if you go here they don't want you playing any instruments unless you buy something. read more

Love this place such nice staff great selection of guitars and amps. They are nice guilds

Great shop and customer service is top notch! Beautiful selection of guitars and other equipment!

Just purchased a Guild D-240E Acoustic guitar from Harry's through Reverb. The shop was very helpful in making my selection and the Guild guitar was shipped promptly and arrived in perfect condition. I'm blown away at the quality and playability of this inexpensive Guild right out of the box. I love the classic look, sound, and feel of this guitar and look forward to many years of enjoyment playing it. read more

Didnt even have music on to get me in the mood to shred a guitar in the middle of the store. Eesh. Needed a better environment to shell out that much money on a box with strings. Won't be seeing this place again. read more

Was not good customer service at all definitely recommend finding another place if you need guitar parts. The employee tried to claim my guitar was fake when I told him it was clearly a real guitar. Employee has no idea what he is talking about and definitely has never touched a guitar. Also tried overcharging me for 3 guitar picks. Very disappointed in Harry's guitar shop. read more

So i stopped by to grab some sick new strings and they didn't have any. Also i hate this place

I bought my bass and guitar here. The staff was kind both times, and helped me choose an instrument that suited me. I will definitely visit here for years to come. Kudos to you guys! :) read more

Harry's Guitar Shop. Called ahead, had two guitars that I needed to sell. My daughter had outgrown them and it was time to create new memories with another artist. The sales team is knowledgeable, friendly and kind. You can tell they really care about music, artists, and everything music stands for. They gave me a fair deal, and I was glad knowing that someone that cared about music was going to end up with these beautiful guitars. Go check it out, tell them Peggy sent you they will take great care of you! They also teach lessons here and if they don't have what you are looking for, I truly believe these guys could find it for you. Why are you still here? For the love of music, go check it out! read more

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I have been to Harry,s several times for supplies and have tried out what he had in the shop. I came back to guitar after 25 years and Started back up about a year ago on a Yamaha Acoustic. I was hemming and hawing over a Yamaha FG800J. I brought in some of my old stuff but unfortunately he could not use it. I understand it,s a business and no hard feelings. So, I picked the new Fg800J a bit and to me it sounded great so took it home with a hard case. What a difference in the slight up grade for me at least as I am sitting here toying with it tonight. It has lit fire anew under me. I do not know Harry,s and Harry,s does not know me but they took the time to listen to my concern,s based on my skill level and I think that,s what separate,s the big box from them. I know that if I have any issues with it I can come to them for resolution. Thats the difference between the big box and smaller Guy,s. And in the Future when Im looking again I will certainly give Harry,s a Re-try. As for the Old Stuff it will go to a Musical Charity so that a Young mind can get introduced to the Musical World. A win -Win. read more

Helpful staff, great selection, beautiful store! Fully recommend them! Leaps and bounds better than any guitar center.

Excellent customer service. Needed guitar restrung at the last minute and they had me in and out in 30 minutes. Will be back for future needs. read more

Customers for life. I called in, completely clueless, and Harry himself answered the phone. He spent the time to actually educate me so I felt comfortable with the whole process. In the store, the inventory is beautiful and Harry came out to personally meet us. Great store, even better customer service. Glad to have found Harry's. read more

Experts, all around. You won't find better at the big warehouse stores. Always go with shops like Harry's.

they go over the top to help you. I needed a part for a guitar repair. While the music stores in Cary did not care to help. Harry's looked for the part and found it. Great selection of guitars and amps. Friendly service here also. read more

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What a great shop! I was given a guitar and stared to learn how to play it when I broke a string. It was an older guitar so it had been around the block a few times I'm sure. So I look to Yelp of where to go to replace my broken string and in fact to also restring and tune the guitar. And there was Harry's guitar shop. So we hopped in the car and away we went. They we so helpful and took the time to explain to me the options of restringing the guitar I brought in or to look at a solid entry level guitar that would be a better experience to learn on. So I went with the new guitar they recommended and I donated the guitar I had brought. They were so nice to go over the different types of guitars and answered all the questions I had. They put me in the guitar I needed not the ones I was looking at for the professional level players. I highly recommend, and will look to go back for any future guitar needs. Great team that really enjoy what they do. read more

I had done my research on the internet for a beginner guitar and saw online that Harry's carried the same guitar for the same price so I headed to their store to see the guitar before purchasing it. The service was amazing. Everybody there was so friendly and helpful. It was like the old days! They showed me the guitar which I didn't like (Thank God I didn't buy it online) and they recommended another guitar that I ended up buying for the same price. I'm really grateful that we have such a great place in our area! read more

When I come to Raleigh, this is my favorite stop! Harry's inventory is incredible. They stock a wide range of guitars including the best brands as well as more moderately priced ones. I was set up to play my choice of guitars by one of the most knowledgeable players I've met. He listened carefully to what I was looking for, explained the structural and tone differences between several models, and then let me enjoy the several guitars in which I was interested. I've travelled worldwide and always visit local guitar shops. This is the best and will serve beginners as well as the most advanced players! read more

When I arrived to Harry's Guitar Shop. I was greeted by no one at the front desk. The entire store looked abandoned and leaving that many valuable guitars unattended was the start of one of the worst guitar buying experiences I've had. When someone finally arrived to the front desk they smelled like they haven't heard of a shower. The person behind the desk also treated me with disrespect and was rude when I asked to try out one of guitars by saying antagonistic remarks and almost snatched the instrument from my hands because I was about to play stairway to heaven. When I finally checked out, the price was $100 over what was marked on the guitar and when I asked him why that is he said that there were damage fee that I had to pay since I scratched the guitar when I was testing it. Honestly, I pity anyone who wants to buy a guitar from there because they will be treated awfully for just being interested in playing. read more

If you play, want to play, are interested in, are curious about or have questions regarding that strange device we refer to as a "guitar", you need to visit Harry's. In every line of business, there is one establishment that stands above their competitors. When it comes to guitar shops in central North Carolina, that establishment is Harry's. Harry keeps an inventory of instruments on hand that have intrinsic value unto themselves. This does not necessarily mean expensive, it means that at every price point, Harry is going to pretty much offer you the "good as it gets" guitar, whether you are spending $200 or $12,000. Harry basically makes it impossible for you to walk in and buy the "wrong" guitar because he doesn't sell that model. Another thing you can't find at Harry's is condescension. You will never ever see anyone there give you the dreaded "you're wasting my time" eye-roll that can be found elsewhere. All of his people are exceptionally attuned to helping customers of all shapes and sizes get whatever information or products they need. They also have unreal patience. They put up with me, so I know they can put up with anyone. read more

Everyone there is really friendly, I was really nervous and unsure about what to look for/what to even ask. Real down to earth people great equipment and options. read more

Great place to purchase a guitar from or any other guitar accessories. Staff is super helpful and friendly, great to talk to about anything guitar related. Was visiting on vacation and actually wound up buying a guitar from them. read more

Gonna be a rock 'n' roll singer! Gonna be a rock 'n' roll star! (I hear it pays well.) Okay, so those are lofty goals. But I am taking guitar lessons at Harry's, and I am very happy with all the lads and lasses who work and teach there. I am the definition of a musical dilettante. I've (tried to) played fiddle, cello, mandolin, banjo, piano, and now guitar--and nothing ever well. But I've stuck with guitar the longest and I'm hoping by the time I'm 50 I'll have some musical prowess. In the past, I'd visit Harry's to buy my husband new strings, a tuner, preamps, etc. for gifts; and I admit most of those shiny things were confusing. But the folks at Harry's have always been so nice and helpful. I like that they're not a chain, too. I've seen several of those guys play around town for the last 20+ years. I love my guitar teacher, and if you have questions about him or other teachers there send me a message and we'll talk. read more

I'll admit, I created a yelp account for the single purpose of sharing my enthusiasm for this amazing shop. In my 30 years on this planet, I cannot recall having ever received customer service of such high caliber. These dudes love guitars and the people that play them. They have somehow managed to stay enthusiastic about music and these beautiful instruments despite the transformation to the mundane that can so easily occur when one makes an occupation of his passion. Dave the sales rep spent an hour with me while he patiently explained all the important considerations to make when choosing an acoustic guitar. After I selected a beautiful instrument with his invaluable advice, he ran the numbers and gave me an estimate on the total price, which I needed to share with the wife. Upon securing Wifey's approval several hours later, I returned to the store, only to find that a customer had bought the guitar I wanted only minutes before. Damn, was I disappointed! I explained how I had envisioned waltzing outta the store with a fresh new guitar that, in my mind, would quiver in anticipation for my tender rookie fingers to release from the soundhole all its glorious tones. But dammit, I wasn't gonna settle for a different make or model that wasn't what I wanted. Boo hoo, so sad... But wait! Here comes Harry, the owner. As he bustled about his sales floor, he spotted a budding musician in distress, and he immediately knew that it was his duty to restore my good cheer and enthusiasm. And that he did! Harry was so heartbroken along with me that he couldn't sell me the guitar I wanted, that he did even better. That's right! Harry, placing passion above profit, offered me a fair deal with which I was more than satisfied. Minutes later, I walked out into the cool winter night in even better spirits than I'd expected, with my gorgeous new "Donna" nestled safely inside her cozy gig bag. All thanks to the superb staff at Harry's Guitar Shop. These guys have secured a lifetime customer. Thanks Dave and Harry, you'll be seeing me soon! read more

I can't say enough good things about Harry's. I've been buying strings/picks/straps from them for a while but recently I needed to replace the machine heads on my Ovation. I inquired about the parts by email and received a prompt response. They helped me find the parts I needed and were incredibly gracious and friendly. They offered to change the parts for me, but encouraged me to try it on my own. They filled me in on every thing I needed to know and I was up and playing again within an hour. I'm so much better off knowing how to make those repairs! I feel like they really love guitars and the people who play them and they really want you to know how to take care of your equipment. I wouldn't go anywhere else. The whole crew really goes above and beyond and didn't make me feel like a bumbling newb when I had questions. read more

Harry's is THE place for guitars (and ukes and a few other things too) in Raleigh. If you need a new guitar, a used guitar, service or advice, Harry's is the place to go. The staff is extremely knowledgeable and if you're lucky enough to run into Harry himself, he's a real stand up guy. Recently I had a Fishman pickup installed in my precious baby acoustic guitar. I was apprehensive, but Harry and his gang walked me through the process to make sure we chose the right option for my musical needs. Not only that, they were kind enough to finish my project just in time for a recording session. It sounds great, thanks gang! p.s. Ask about the super secret Martin small guitar vault. ;) read more