Honestly the whole experience is un matched the service I received was second to non I would highly…read morerecommend to all my friends.

Cannot thank the guys at moon enough. Having realised I had lost my phone when I got home last…read morenight I was gutted and never thought I would see it again. I called round the few places I had visited this afternoon in the unlikely event the phone had been handed in. The manager had looked and found my phone and very honestly had said they had it and not only that, he was willing to send it back to me on recorded delivery the very next day! I love honestly and genuine people like this and cannot thank you enough.! On top of this the sheisha lounge is amazing, so cool with a great chilled vibe. The service was fantastic and so were all the staff will be back very very soon. Thank you again. Jen x

Went there to celebrate end of term party. was not sure what to expect since we've never been here…read morebefore. overall a fantastic atmosphere in the place and great service. The food was pretty good.

From the owner: Lè Mirage is proud to present our Shisha and Middle Eastern Restaurant Lounge. Passionate about…read moreShisha and great middle eastern food. We are dedicated to the perfection of both. We have a wide range of option to suit all tastes.  When it comes to our Shisha flavors, we settle for nothing but the best, guaranteed to be sourced directly from the producers.

Came to the Ladies night and i have to say it was amazing, thank you to all the staff at sheesha…read moremahal. Sheesha was perfect and had a fantastic time. Definitely will come again when you do your next ladies night and will tell all my friends about it.

The shisha in factory Louge is awesome. I would highly recommend the apple raspberry j20 shisha. I…read morehave been smoking shisha for 15 years and and travelled all over the world. The shisha in factory shisha lounge is simply the best I have had. I travel from Bradford every weekend just to smoke in the factory. It is the best shisha lounge in uk. The staff are very friendly and welcoming also the service is also great. I would highly recommend this place

I love the environment of this lounge. Nice variety of different seating. A variety of different…read morepeople drinks food and Shisha flavors. The staff is super friendly and accommodating. The owner and came to make sure I was enjoying my time. The music is good and but low enough for you to talk to your friends. I got the piña colada hookah flavor. That's the first time I've ever even heard of that flavor and it was amazing. I highly recommend this place.

This is my favourite shisha place in the whole of Birmingham and I regret not reviewing before…read moredespite having been so many times. The ambience and atmosphere is pitch perfect with the big open area, surrounded by leather seated cubicles. The manager is always very friendly and provide you with advice on what suits your taste. In my opinion, my usual order is always the Big Apple (Double Apple and Mint) with the ice base. They have 2 for £15 on Tuesday's so it provides you with more option to try other flavours. If your peckish, Arabesque also has a wide selection of hot foods and milkshakes that would delight your tastebuds. My usual order would be a shisha followed up with a pot of mint tea, always guaranteed to please with a group of friends. If you're looking for a place different to a bar or a club then this place is for you! Price ranges on avg £13 per shisha A regular here!

Loved the music and the service mainly and , very clean environment, enjoyed the shisha flavours.read more

When I first heard the whispers about this place opening in Digbeth, I didn't really know what to…read moreexpect... Firstly, a lot of the promotion was done via Facebook (including inviting people to have a first look at the venue on the opening night) and then I saw a few Tweets pop up online... I had no idea whether it would be something truly amazing or somewhere that's high concept and unique for the city. I first spotted the photos on WowBrum and... Well, it looked WOW. I had to go and check it out for myself. The venue itself is pretty unassuming from the outside. It's essentially a repurposed warehouse and has the name of the venue on the side and the front. I spotted it when I was on my way to the Bond at first (as it's on Fazeley Street). The venue does offer parking, but is about a 10 minute walk from Moor Street Station. The inside of the venue is plush and sort of... otherworldly. It has a river (an Actual River) running around the venue, so there is a comforting sound of water wherever you are inside. It also has a "beach" area (with lovely cushions and low tables) and lots of table and chair spaces to sit and eat or enjoy a shisha. One thing to note is that this venue doesn't serve alcohol. If you wanted to have a party here, you could arrange something with the owners in advance - but it's not encouraged (although is allowed if you are booking a party or celebrating an event). Instead, the venue offers a full range of main meals, milkshakes, desserts and a large variety of shisha. Due to the venue being "open" (with areas being meshed, rather than a full on roof), you can smoke anywhere inside. The venue would be the perfect place to take friends, chill out and enjoy a dessert and a shisha. I would recommend this to people looking for somewhere new to try with a bit of Wow Factor. It's not an expensive venue either, so you could happily sit and chill for a few hours whilst enjoying some food and it would be relatively easy on the wallet. Go, explore and let me know what you think!

I discovered this place by accident but I'm glad I did. It's a traditional hookah bar/restaurant…read moreand the variety of hookahs are brilliant. The service is good and they serve food and drinks (no alcohol). I had the mint tea which was tasty and piping hot. I thoroughly enjoyed it with my sons, my mates and my sons mates. It is clean with leather sofas and a plasma TV near enough every seating. I'd recommend this to anyone for a good night or day out.

My first and only experiences of Sheesha have taken place in here. I wasn't too sure whether I'd…read morelike it or not to begin with, but this place has definitely made me understand exactly why people smoke it. Entering the building, I was immediately greeted by a member of staff, who mind boggled me with the amount of choices and flavours, (Which is obviously good, because you'd never get bored with the same flavour) Luckily, I went with a friend who'd gone here before, so we shared a 'Cloud Nine' for £10, which my friend recommended. I must admit, the flavour was absolutely amazing, and it left a minty-yet-fruity taste in my mouth. It was definitely worth the money, and I felt very relaxed for a long time after smoking it. I've also tried a 'jasmine' sheesha, which was also just as enjoyable. Once you've ordered what you want, you can walk into the outside area, which is full of sofas and tables. The whole experience is really chilled and social, and I immediately felt comfortable here. Staff are very chatty, and they consistently change the tobacco to keep the flavour fresh. The counter also sells tea and cold drinks for £1. I buy a cinnamon tea to accompany my sheesha, which complements the smoke perfectly for me.

The staff are really friendly and the sheesha's ok, but while we were there a stray cat brought in…read morea rat in its mouth and dropped it near our table. We left soon after that, however, the staff apologised profusely. Still would stop me going again though.