Loved the music and the service mainly and , very clean environment, enjoyed the shisha flavours.

When I first heard the whispers about this place opening in Digbeth, I didn't really know what to expect... Firstly, a lot of the promotion was done via Facebook (including inviting people to have a first look at the venue on the opening night) and then I saw a few Tweets pop up online... I had no idea whether it would be something truly amazing or somewhere that's high concept and unique for the city. I first spotted the photos on WowBrum and... Well, it looked WOW. I had to go and check it out for myself. The venue itself is pretty unassuming from the outside. It's essentially a repurposed warehouse and has the name of the venue on the side and the front. I spotted it when I was on my way to the Bond at first (as it's on Fazeley Street). The venue does offer parking, but is about a 10 minute walk from Moor Street Station. The inside of the venue is plush and sort of... otherworldly. It has a river (an Actual River) running around the venue, so there is a comforting sound of water wherever you are inside. It also has a "beach" area (with lovely cushions and low tables) and lots of table and chair spaces to sit and eat or enjoy a shisha. One thing to note is that this venue doesn't serve alcohol. If you wanted to have a party here, you could arrange something with the owners in advance - but it's not encouraged (although is allowed if you are booking a party or celebrating an event). Instead, the venue offers a full range of main meals, milkshakes, desserts and a large variety of shisha. Due to the venue being "open" (with areas being meshed, rather than a full on roof), you can smoke anywhere inside. The venue would be the perfect place to take friends, chill out and enjoy a dessert and a shisha. I would recommend this to people looking for somewhere new to try with a bit of Wow Factor. It's not an expensive venue either, so you could happily sit and chill for a few hours whilst enjoying some food and it would be relatively easy on the wallet. Go, explore and let me know what you think! read more

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From the outside this places looks like a right dump, but when you walk inside... WOW its like walking into a magical place. Its an old warehouse which has been cleverly converted into an open roof/indoor space to coincide with the smoking laws. There is some on street parking (bit dodgy at night) and theres a small car park to the back too. Inside there beautiful lighting lots of water feather and Arabian themed lights and smells. Music wise they have arabian music all day then after 7.30pm its R'n'B classics/ throwbacks/ current chart stuff too. The service is really good and fast too, from the staff to the clientele are super friendly and are helpful on recommending flavours for shisha. The quality of the shisha is very good too. If you want to you can also mix two different flavours together. We sat in the booth, but being busy we didn't mind sharing a table. Only down side is that they don't serve alcoholic drinks but we'll definitely be going back for some more shisha read more

Argeela Lounge & Grill - Hookah Bars Near Me - Birmingham, XWM

This place doesn't look like anything special from the outside. It's an old warehouse I think. However, there is parking (woop!). Once you get inside it's a different world...Dimmed lights, a beach (!), water features. It's pretty cool. The service is really good too, everyone is really friendly and helpful and the shisha is top notch. We sat in the low tables in the beach area and opted for peach/pomegranate/raspberry flavour shisha- recommended by our server and really tasty. We'll definitely be going back. read more

Argeela Lounge & Grill - Hookah Bars Near Me - Birmingham, XWM

This was the first night I had shisha in Birmingham and have to say the place was amazing. I'm not from the UK so when we turned off one of the main roads I was a little skeptical, but as soon as I saw the sign and entrance I knew this lounge was gonna be awesome. The outside looks somewhat like a warehouse, but upon entry it has a ramp and water feature that takes you up to the main level. When we got to the top we were met by the bouncer who asked how big our group was and told us to wait while a table was being cleared. Not knowing much about laws here I asked about alcohol and to my surprise he stated they are BYOB which is unheard of in Canada/US where I'm from, good to know. After a couple minutes we were seated at a small booth, it had only a bench on one side with a table in front which was a little awkward sitting at and talking but we managed. Now the menu was rather interesting, they had individual flavours but also premade with some names you'd think only drinks were called. We ended up going for a blueberry one, couldn't really complain. Our host said it is one of the more popular ones, only dislike was I could taste something that resembled paan. Overall great place, very modern and bumping music. Would definitely come back on future visits read more

Honestly wouldn't even give it one star. First time coming here and it was such a traumatic experience! Firstly! Half our group ordered food before the other half just 5 minutes from each other, they had their food over an hour after from ordering. The other 2 and myself waited. And waited. And waited. Called over the waiter to see what the hold up was; they didn't put the ticket through. Everyone else had finished at this point. Birthday girl from the group hadn't eaten and they asked if we wanted to cancel the food?!? Obvious answer was no considering we had waited over an hour already? Surlyyyyyy it wouldn't be that long. 15 minutes she said.... Half an hour later, food came out and it was a disappointment. Food looked like they walked down to the Kabab shop and brought it from there and chucked it on the plate. Bland, tasteless and was not worth the price they were asking for. Called staff over again, was no happy at this moment in time but kept our cool. The 'manager' offered us complimentary drinks. Our glasses were still full, we didn't need any more drinks. Then they offered the 3 meals free of charge and a shout out from the DJ...not good enough to be honest. The service was an absolute shambles. They paid no attention to us. The table next to us had their food, shisha and drinks before us and came after us! Not only that, the bill came up to nearly £100 considering the food was rubbish and we had spent over 3 hours to get verbally abused and physically attacked by the staff and bouncer! We complained about the bill and they would not compromise. Their behaviour was disgusting! I've never experienced anything like it in my life. How well known people come here I would have no clue! They must get paid to come here cause no way in hell would they come here if they had a choice. How dare they swear and abuse their customers? How dare the staff grab a customer by their neck? How dare the bouncer try to put his hand on a young lady? How dare the bouncer throw a young man around and rip his top for defending his sister? It got so bad the police got involved. Honestly I would not recommend anyone coming here. People are just blinded by the pretty lights and decor but it's the principle and customer service that counts at the end of the day. On top of that, no one could own up to be manager that night! There was 3 apparently and the owner couldn't even be BOTHERED to come and sort out the situation and left it to his incompetent staff. On a good note. I recommend Arabian Nites, also in digbeth. So much better. Staff are lovely and attentive. Bowling alley, arcade, club, plenty of seating areas for shisha, dessert parlour, amazing food. Don't know what possessed us to come to Argeela. Never ever ever again. read more

Argeela Lounge & Grill - Disgusting behaviour from the staff at Argeela lounge. Physically attacked - Hookah Bars Near Me - Birmingham, XWM

The decor and atmosphere was amazing when we entered .. really nice evening out .. The food was fairly priced with great big portions so you will never leave hungry. And the best part is the food is majorly yummy..not basic standard middle eastern grills/takeaway... the milk chocolate cookie dough was tasty as eff despite being full Toilets were clean and tidy Shisha was constantly topped up with fresh coal and flavours were not too harsh but sweet and fragrant enough. The staff were so friendly especially the ladies.. they seated us in a bigger booth even though there was only two of us since it was cold where there were smaller tables...the place has chosen really good staff ...100% for the service... Overall i couldnt fault it at all... i live quite far but if i lived in birmingham i would definitely be a regular..i recommend this place to everyone looking for a nice evening out read more

After travelling 135 miles with my friends to Argeela, I would like to share my experience with you. After hearing a lot of good reviews about the reputable Shisha lounge and restaurant, I was extremely excited to visit the place. Firstly, I would like to congratulate you on the stunning interior inside and the very unique concept of sand and floor seating to recreate a true Arab experience. However, I hate to say that my experience didn't quite live up to the positive reviews. Infact, It was quite the contrary. On arrival, me and my friends were seated in your large seating area but were later told that this area was reserved so were moved to a booth. By 7pm all my friends had arrived at the lounge and it became apparent that we would all struggle to sit in the booth. So we asked if there was anywhere else to sit to 2 separate members of staff which both claimed that the booth area could fit upto 10 people. Now, the fact that you can only accommodate to 1 large seating area for large groups is fine but please don't insult my intelligence and tell me that the average 10 people can sit on a booth- unless of course you are talking about 10 size 0 people. So by 7.10pm we had all placed our order for food. We were told by another member of your staff that as it is quiet the food will only take about 10 minutes.. If only.. We waited till 8pm for SOME of our food to be bought up. At this point your staff informed us that the 3 chargrilled chicken breast will take an additional 4 minutes. Half of us departed to another booth to make it easier to eat on this 'proclaimed table for 10'. The food that had arrived was fast becoming cold because as you are probably aware, the social etiquette is to eat with all not alone. We chased up 2 members of your staff after these 4 minutes, 1 of your staff appeared to walk to the back but not return back to us and the other went to back and came back to tell us our chicken had just been put on the grill. A HOUR AFTER PLACING THE ORDER..Did your staff have to go on a chicken chase to get a chicken before any cooking could take place? Anyways, she apologised and offered us a drink. Now as you can imagine after travelling 135 miles we weren't really after some fizzy pop, we wanted our food! At 8.15 our food had arrived (praise the Lord). Once again, I was disappointed to find that the hand cut chips were infact fries- why the false advertisement on your menus? The male staff who bought it out again apologised and offered drinks- I'm not quite sure how drinks console food, I'm failing to see the logic. We then had to ask 2 different members of staff for sauces before they reached to us- mid meal. Having had a bitter taste of the experience so far, we still thought we would try out the Shisha. Our Shisha's arrived promptly, however after spending 30 minutes smoking the Shisha, a coal change was long overdue. It wasn't till after asking 3 different staff members that our coal was changed. After another half hour we gave up on chasing your staff and went to pay. This is when we spoke to your management, we shared our experience to which he said he would remove our drinks from the order. Customer satisfaction derives from customer service, which your establishment failed to provide. The whole experience left me deeply disheartened as I had travelled especially to Come your lounge. Whilst you do not have the opportunity to change my first hand experience, I hope you take my comments onboard to train your staff on how pivotal customer service is. read more

Food was overpriced, they have fake Mojitos(they use sprite and mint leaves) what a joke, also dirty cutlery and rubbish customer service - particularly a light skinned girl who works on the cashier absolutely atrocious she needs to learn the basics on customer service. The manager is a nice guy though to shame it doesn't reflect in his joint - I will not be coming here again !! read more