Doctor is great, staff is polite, but trying to get an appointment or have someone return your call…read moreis next to impossible. And for an established patient. Just terrible. I have been calling on and off for 2 weeks trying to get an appointment. Guess i have to keep icalling and leaving messages.

My experience with the receptionist was amazing clear and an easy check in…read more Amazing front staff I am impressed.

This the cleanest, nicest urgent care I have visited in Metro Detroit. You can book your timeslot…read moreonline and fill out paperwork / submit insurance card in advance so when you arrive you are ready to be seen. The two times I have visited it was not busy, everyone was masked and they brought me / us into the exam room right away. All the staff was very friendly and I was impressed with Dr Kahrs who took her time listening, running diagnostics, x Ray images and then diagnosis (broken ankle) with recommendations. Our prescriptions were promptly sent over to the pharmacy and notes were given for follow up care. Overall I felt just as comfortable as if I visiting my family doctor after hours, rather than the stress of an ER and have recommended them to multiple friends during flu season.

The best urgent care experience I've had! The front desk worker was kind and patient, she was very…read moreunderstanding and help meet my needs. The waiting room was clean and comfortable. The doctor was also kind and welcoming, it felt like she genuinely cared about my pain. Ultimately I would recommend and will be going back!

I have been here 2 times in the last couple years. I don't get sick often which is why I've only…read morebeen twice-I really like it here. The first time I was here I didn't have insurance and they discussed cost with me before treatment. The prices are reasonable and they only did necessary tests. Today's visit I had insurance but again they let me know the costs before treatment. The staff is friendly, through and knowledgeable. I reserved an appointment time online and I was in and out within 30 min. After filling out paperwork I only waited about 5-10 min before being seen. This is definitely my go to Urgent Care. I won't be going anywhere else as long as they are open!

As a newly 26 year old I got kicked off of my parents health insurance a couple months ago and…read morehaven't gotten insurance yet. I live in Royal Oak and had to get a Covid test. I went to a drive thru urgent care to get a Covid test and they tried to charge me $140 since I have no insurance, so I left. Called a different urgent care for a Covid test, they said it would cost me $200. Unbelievable.. $200 to tell me whether I'm sick or not? I'd rather quarantine at that point. Welcome to Berkley urgent care! I was recommended here by a friend and wow when I tell you how different his phone call felt. I called about a test and they took down all my information and said they would call me back about details. Within an hour a doctor called me, talked me, set up a Covid test and prescribed me medicine. Even the nurse who gave me the Covid test was so sweet. I wasn't charged a penny for my Covid test and my medicine was pretty cheap. There are angels here. I highly recommend.

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

Amazing staff, got me in quick, have been happy ever since. Able to handle just about everything…read moreright there.

Go anywhere else. I've never had an appointment where we waited less than two hours. Average…read moreappointment is FOUR longs for a normal check up. Communication is so poor they FOROGT to tell us that we had a serious condition for three months. Like how do you forget to tell your patients that they have an treatable illness while they are in the midst of suffering.