I would like to say a huge thank you to the lovely ladies at Kindred Spirit. My granddaughter and…read moreI had spent the entire day shopping for a grade 8 grad dress, we were having special day and lots of fun but we had not managed to find "the one!" Last stop of the day was Kindred Spirit and it was the most pleasant shop with so much choice and lovely dresses to choose from, it was amazing! The ladies that served us could not have been nicer. They treated my granddaughter with special attention and curtesy. We narrowed it down to two beautiful dresses and she made the final choice, it was so exciting! She looks amazing and we are very grateful and will recommend this shop to all. Thanks for the special experience. We will return. Adrienne and Cadence

Go, you won't be disappointed. This is a wonderful place…read moreto buy a special occasion dress! There are tons of colours, styles, and sizes available, and the service is amazing!

At first our appointment went smoothly, they quickly brought a consultant over when we arrived…read more One dressing room was saved for 3 and NO chairs... it was very crammed with the other 3 parties, leaving us in the middle squished. Took the brides thoughts on what she wanted for bridesmaids dresses for us and than took our measurements. A bunch of dresses were brought out to us which fit the brides descriptions all were tried on but not what we wanted. We had about 15 minutes left and finally the other bridesmaid and I SNUCK away to get a look at the bridesmaids dresses they had available which they REFUSED to let us roam freely to look at before, we found the dress that we picked. Because it was 2 months away from the wedding we could only get a limited amount of dresses for the colour we wanted, which is not expressed in their website!!! All the dresses needed to be ordered, when they arrived they would only be held for ONE WEEK. The bride drove 1.5hrs to get there, also they came in ONE at a time, which was not implied in the email. Although our measurements was taken and the appropriate size was ordered, the dress DID NOT FIT AS EXPECTED, the consultant made it clear the dresses may be stretched some due to many people trying them on, YET MINE WAS WIDER than what i tried on, and the other bridesmaids was ONE SIZE SMALLER! .. we did get our dresses there which accounts for 2 star rating but the staff seemed semi-helpful, and they need to pick dresses that would look good on people, not just want to make a sale!! D

I walked in thinking that the staff wasn't busy , thursda afternoon. they were not busy and not…read morehelpful I explained I needed black mother of the bride dress , we have a selec look around I told her i have something in mind she didn't care I asked her if she would help , not interested I was shocked so shocked I walked out , worst service every Cambridge Ont David Bridal

Sophies was the first location I visited to try on wedding gowns and what an unfortunate…read moredecision...I don't think I could have ever felt more discouraged in my whole life. This place seems to be a disorganized mess to me, from the moment I walked in I had 3 different people talking at me, shoving random dresses in my face that were nothing like I had described and it was just so overwhelming. All the dresses were stuffed so tightly in the racks it was hard to even tell what they looked like and with so many people involved in my appointment I wasn't even able to have a look for myself. They has so many different appointments going on with all the brides right in the centre of the store it was just intimidating. To top it all off the second gown they put on my I fell head over heels in love with only to discover the cost was $2300 when I told them I wanted to spend $1500 on a dress with my absolute max top dollar being $2000. They wouldn't even allow me to take 1 photo, I can understand these stores don't want you taking a photo of every gown you try on but the following 5 locations I went to try gowns before finding my gown allowed me to take at least 1 or 2 photos of my absolute favourites. The only thing was one of consultants (My main consultant I think) was really nice, she even apologized about the appointment when I told her I would be cutting it short and offered to have me return at a later date, when the other consultant that was really pushy wasn't working. I think the person that threw me off the most may have been the boss or the manager or something. Mind you that's just speculation I suppose but I have to give credit where credit is due and they young lady that helped me was really nice.. In total I went to 6 different Bridal Gown locations and this was my only bad experience. After I visited here I was so put off by the whole experience I waited 3 weeks to make another appointment anywhere else which I'm glad I did.

I went with my best friend to pick out her wedding gown. The appointment went fine, and she ordered…read moreher dress. The problem arose when we went to pick it up. We waited a very long time because they couldn't find the dress. We saw the staff whispering about it in the back. Eventually one of the staff members brought out the dress and took us to the fitting room. The dress was not in a garment bag. She had tried on the sample at her appointment which was a size 6. She decided to order the 8 so it wouldn't be too tight...you can always take a dress in. When she tried on the dress, it was tight, and I noticed the Tag said size 6. At first we thought they just ordered the wrong size. They told us that the manufacturer had sent the wrong size. When we looked closer at the dress, we noticed makeup stains on the neckline (bride wasn't wearing makeup), dirt on the hemline, and snags and beads missing. This dress was not new. They denied that it was the sample gown, but when we asked to see the sample they said they didn't have it anymore. They already had her deposit. We said we would take the dress as is, but weren't paying any more than the deposit of 50% that she had already put down. They offered to give it to her for 15% off. We left without the dress and had to threaten them with lawyers before they finally offered to negotiate. They never did admit that they were trying to pass off the sample as a brand new dress.

I couldn't have asked for a better experience. She knows exactly what she is doing with delicate…read moreand intricate fabrics. Very reasonably priced. Highly recommend!

From the owner: With 30 yrs of experience, Nocce Bridal Alterations is reckoned as Kitchener-Waterloo's premier…read moretailoring service for wedding and bridesmaid gowns.

BE WARNED BEFORE SHOPPING AT BALLETT'S…read more Ballett's dresses are gorgeous...their customer service is not. I went in as a member of a bridal party and had my sizing completed by a sales associate who was totally incompetent. I am a plus sized woman (just barely) and when they took my measurements I was informed that I had to buy additional material to accommodate my size. They asked me if I agreed to purchase the additional material...I agreed, what other option did I have? I wanted the dress to fit. Now I don't have any allusions about my body or formal dress sizing; but I looked at the sizing they had recorded and it seemed really large. I mentioned that to the sales associate but she took offence indicating that they had order my sizing based on my largest measurement. I reluctantly signed an agreement indicating that the sizing was recorded as correct and that any changes required were up to me. They're the 'specialists' after all. BIG MISTAKE! Months later, I received the dress and it literally falls off of me. I'm talking six sizes too big. It doesn't even come close to fitting my largest measurement. WHAT A JOKE. The alterations my dress now requires is going to cost me an arm and leg on top of an already expensive dress. Ballett's is taking NO responsibility for the changes required. I took the dress to have it altered and the tailor burst out laughing and asked me what happened. So glad I took their expert advice and ordered the 'necessary' extra fabric I now have to pay to get removed. Three other members of the bridal party all had the same experience.

I bought my bridesmaid dress here. Lets say i have a list of things wrong with the dress and the…read morestaff refused to help me or even give part of my money back considering my whole dress needs to taken apart. Do not go here if you want crap customer service and to be brushed off.

Found this shop while on a walk one day and went in to see what type of selection they had. I was…read moreNOT disappointed. I ended up leaving with a cactus as a gift for my husband. The woman working was very friendly and welcoming. She answered my questions with a positive attitude and I left feeling like I had a great experience. I'll be back.