THEY ARE NOT HONEST DO RETURN CALLS AND WILL NOT LISTEN WHEN YOU SAY YOU ARE MOVING OUT AND…read moreCONTINUE TO BILL YOU!! THEY WILL NOT REVIEW THEY'RE ON SECURITY VIDEO OR EVEN ACKNOWLEDGE YOUR LAST ACCESS OF GATE NOR WILL THEY CHECK THE CALLS THEY SUPPOSEDLY MONITOR FOR QUALITY ASSURANCE TO PROVE THE CUSTOMER IS TELLING THE TRUTH!!! OR TO PROVE MULTIPLE CALLS WERE MADE!!! I requested a climate control unit FROM THE START I WAS TOLD THIS UNIT WAS CLIMATE CONTROL which I did not get. I reported a LIVE RAT crawling on my furniture in the unit or perhaps it was a large mouse I wasn't going to ask it.I called Noelle 3 weeks before moving ..then again 2 weeks before moving .then 1 week before moving the day of moving and the day after..no follow up call was made to let me know if the problem had been resolved...I saw no traps I left 12 message spoke with Noelle and Courtney to tell them my intent to move out on June 29th three weeks prior to moving . I have not accessed property since june 29th yet they have not called sent a bill left a message nothing I even had Miriam try to call ftom old kings road public storage to confirm with no response to her call..to let them know I moved out..MY HUSBAND IS DYING!!!..I took photos of unit that it was clean when I left to which they said I was still occupying it August 9th? Because boxes were in it?? so then I said to Yolanda you can check gate codes or security video to verify I had todds moving company there that day DOES THAT NOT SAY IM MOVING OUT TOO,? Then Yolanda said we'll then you left trash in it ? Either im not movedbout or trash was left in it so your going to charge me 2 months rent for trash i didnt eave in it with no courtesy call to say hey you left trash in the unit? None of it makes any sense.THEY ARE NOT SENIOR CITIZEN FRIENDLY! You better have a lawyer ,A notary , and maybe 4 witnesses present when dealing with these dishonest price gouging dismissive people..because they will not respond will to your calls or return calls I have my phone records .They are not honest.I paid begrudgingly because I don't want to have bad credit and thought I'd be able to speak someone. I have never dealt with such unprofessional people in my life they have some nerve. Again take witnesses with you and don't break your phone or delete photos of your clean unit leaving because they will continue to bill your credit card the reason the only reason they didnt do this to me is I had to replace mine AGAIN TAKE SEVERAL WITNESSES WHEN MOVING OUT! TAKE PHOTOS GET STATEMENTS FROM WITNESSES ! Maybe show up but no one is seldom on site...they dont n inform you of this when you sign up THINK BEFORE YOU DARE STORE YOUR THINGS HERE !! GUTTERS ARE CLOGGED WITH ACTUALLY GRASS AND TREES GROWING OUT OF THEM..THE CLEANING LADY STACY? OR STELLA? WAS VERY NICE BUT VERY OVER WHELMED!! COVER YOUR BACK!! IF I COULD GIVE IT ZERO STARS I B WOULD! I went to the site August 23rd 2024 to slip a handwritten note under the door in a attempt to contact the manager I was on all fours trying to slip note under the door on Friday as Yolanda was exiting around 3pm she said she call Josh the manager and give him the note which contained my phone number after I showed yolanda a live video feed of my husband gasping for air from his hospital bed..No phone calls have been received to address my issues.Im taking down a photo of my husband I left on this site Public storage on Old Kings Road in Daytona Beach is Superior with Human contacts and have treated me kind. They have a superior model of how to treat seniors and have a clean well run facility. They either answer the phone or call immediately or back within minutes

This is an awesome location, well designed and secure. and, the most important element of this…read morecompany and Location is Tonya!!! She is incredible! Tonya provides excellent customer service, and full explanation of the services and resources available to make it a great person business experience!