First time using Cheap Charlies Flooring. It was an amazing wonderful experience. Both Carla and…read moreRoss were incredibly helpful in providing important information to make the best decision for our flooring needs. Their willingness to provide samples to take to our home to see how they would look in our home was exactly what we needed to make the best decision for us. They were very patient and understanding in meeting our needs and answering questions. They provided the best value for the flooring we were seeking. Finally their installer T.N.T. Floor Covering Installers (Tommy) was above and beyond expectations in installing our flooring. Tommy comes in with a large team that professionally removed our previous flooring, move furniture and beautifully installed the new flooring. Not to mention they were one of the most courteous group of individuals we have ever had do work for us. I strongly recommend both of these for your flooring needs!

We bought a new build home in Onslow County, NC. The Builder uses Cheap Charlies for their flooring…read moreneeds. We had a major issue with our LVP flooring because it was installed without a moisture barrier on the concrete slab. The floor began lifting within 1 year of us Closing on the house. We contacted Cheap Charlies with our issue. The only solution was to replace the entire 1st level floor. We also have steps leading to a room above our garage (FROG) with the same LVP flooring, however, the sub floor is wood which did not cause the LVP to fail. The Flooring manufacturer of the floor discontinued our exact floor. We and Cheap Charlies tried to match the original floor from another Manufacturer because our furniture, rugs, lamps, and other accessories were complimentary to the flooring (not a neutral color or pattern). We exhausted all options without success. We then decided, with Cheap Charlies help, to choose a neutral color and pattern LVP from the same original manufacturer. That left us with the stairs and FROG not being damaged and different flooring. We had been in the newly built home for less than 1.5 years, so two different floors were not acceptable to us. Cheap Charlies installed the newly chosen floor throughout our home, including the steps and FROG, with no upgrade or additional charge for the new floor. The installation team was courteous, professional, detailed and quick. We became friendly with the Family that owns and runs Cheap Charlies as they are truly good honest people. My wife and I would highly recommend Cheap Charlies for any new or replacement floor.

Had 650 sq. ft. of Pergo Extreme flooring installed. Hobbs workers are all family or devoted…read moreemployees. Super meticulous installation with perfect layout, joints, moldings and trim. Under cut doors as required including pocket doors. Everything vacuumed, dusted and cleaned after completing the job. Moved large furniture pieces to accommodate floor installation. If thing weren't right, they did it again till it was perfect. Hobbs does museum quality work.

Had floorings installed for a new business yesterday, the guys did an amazing job, they put a lot…read moreof pride in their work. The attention to detail showed. Everyone from the office to the installers are super polite.

You learn something new every day!! Like when I learned that when an item says ""10EA/ct"" it…read moredoesn't actually mean you're ordering "10" per one carton. Apparently. You can totally just say "3" of this item that comes in 'sets of 10' and you're not getting "30" but "3" of course you're definitely only paying for "3"..........right? Don't forget line pricing is not provided so really who knows what you're paying for? Not me that's for certain. I dared to ask for clarification about this I was told I was DEFINITELY wrong, because obviously they have a totally special just for them inventory and ordering system that would NEVER read "Qty 3" as "3" cartons. Never. No. Not them. Don't you worry tho, that was not the only thing I was wrong about!!! I am also clueless about how many carpet-to-tile transitions are in MY house and therefore how many transition pieces would be needed in MY house. The house I built. The house I live in. For some very strange reason they absolutely insisted I need 6 as I have 6 doorways with tiHad my house not been modified and the original plan applied then maybe they would be correct, however that is very much not the case and instead of saying ""the STOCK plan we have for your house says 6 is there an area you won't be putting laminate in or was there modifications made?"" But alas they did not. They insisted I needed 6 transitions when I definitely need 5.

Great company to work with, very nice and professional people. The floor installers were fantastic…read moreand my floors look amazing. Will definitely buy from this store in the future!

Found my perfect indoor/outdoor porch rugs. Very helpful staff and they are holding the rugs until…read moremy house is complete. Will be back as I complete my new home.

What a beautiful showroom! This is a great store to find unique-looking carpeting and rugs. I fell…read morein love with so many rugs, that it's tough to choose--a dilemma indicative of a buyer with great taste! I recommend looking at Sutton's before you start shopping around, so you can see the difference in quality and selection. Not only that, the owners and staff are so helpful and friendly. This is a family-run business, so I will shop here rather than at a corporate store like Lowe's or Home Depot.

Asked for flooring on a mobile home in N Topsail, for about 150 sq ft of flooring. LVP glued price…read morecame to almost $3,500 and nothing from our previous discussion was reflected in the pricing. Jason would not tell me what their measurements were, and that after I told him the size - of course I measured it! I gave 2 stars (instead of 1) only because Jason went there to measure it without me... which was a mistake from my side. My house became Watkins' secret measurement! I see another person - Kord P- complaining of the similar issue. What is going on there?

Excellent service and expertise in installation of flooring and tile- we had the whole house done…read morein waterproof laminate and our kitchen backsplash and tiled. Highly recommend Watkins of Surf City!

Everything went as planned. No issues from time of estimate to installation. They did excellent…read morework laying our laminate flooring & adding the 1/4 round molding. It looks great! This is our 2nd time getting flooring from them & would definitely use them again.

Excellent start to finish for our whole house carpet replacement. Team was helpful in the store…read moreoffering insights, answering our questions, and encouraging us to take a sample home. Free quote measurement was completed quickly and quote was transparent and reasonably priced. Install team was very efficient and did an excellent job. Payment platform was a breeze and customer service / communication was excellent. Would recommend Carpet Smart 100%.

We just had our new carpeting installed by Dan from Liberty Carpet in New Bern, NC. Dan did an…read moreexcellent job and is a master at his trade. Purchasing the carpet from Karen was also a great experience. Karen helped educate us and select exactly what we wanted. This was a higher quality carpet and a bit pricey but was the best price in town. Additionally, Liberty is a small business which keeps the dollars in our community. We highly recommend them. Rob & Kim Lavallee

We love the friendly staff and relaxed atmosphere at Liberty Carpet. When we bought our home we…read moreneeded to install some 'temporary' carpeting before doing a major renovation. Liberty helped us out while other companies ignored us knowing they were not getting a big sale! We are going with Liberty when we finish our renovations.

We ordered carpet and vinyl plank flooring a few months back. They did a good job with everything…read moreexcept when they moved a heavy desk their installers damaged the bottom and also gouged a deep mark all across the top. There was also dirt on my couch when we came back?? Unfortunately for us we didn't notice the damage until we came back to the beach and had already paid them. I called several times and left a message with no return call.

They got the job done, but when it came to repairs I got the run around. I've called and text two…read moreemployees for 5 months, but no one will actually come and fix the issue.

A small fire in a bedroom and guests coming soon left us pretty sure we wouldn't be able to get new…read morecarpet in time. The folks at Carpet One were great. They got the carpet in in record time and juggled their installer's schedule, so the room looked great just in time. A couple of months later one seam began to show. It was only a short seam in an out of the way spot, so we didn't really care, but Carpet One insisted on sending the installer back to redo the seam. Great people to do business with. In fact we were just there today to pick out some tile for a new kitchen backsplash.

Our floors were done by Carpet One, very professional and always responsive. No glitches, and they…read morealways return calls.