I've seen audiologists for over half a century, and the doctors at this office are top notch. They…read moreare professional, extremely knowledgable, and friendly. They bring out items for care that I may not have considered with my hearing loss. They seek to engage the community and are involved in service opportunities. They truly desire to provide the best hearing care for their patients. They stay current with scientific trends, studies, and information. They "pay it forward" by having 4th year interns working in their office to continue to train up the next generation. They care about individuals and specific needs. They truly are the best around!!

"Savannah" did as good a job as she could for me. Unfortunately, I just was not crazy about the…read morehearing aids they carry. I was able to take the Demo hearing aids home with me for six days, evaluating them in many different situations, from watching TV to large meetings. Oticon is top of the line, but I really need to check out a few others before dropping over four grand for 'em.

BEST Doctor in Northern Colorado…read more Dr. Ostergren, Au.D. is amazing. Thoughtful. Kind. Considerate. Thorough. I can't say enough about this doctor, his business and the type of care given. Terry in the front office is equally amazing. Gang, this office is "top notch." Highly recommended.

I started coming here 3 years ago to bring my daughter as a newborn to see Dr. Simmons. I have…read morealways been impressed with his thorough exams, and willingness to answer our questions. From the first time he came to meet our daughter in the hospital, we have only had positive interactions. We have been fortunate to not have many sick visits for our daughter, but the few we have went smoothly. We were so happy with our experiences at Med Peds for our daughter that my wife and I both now have doctors there as our primary care physicians. All the doctors there are (as of now) board certified in both Pediatrics and Internal Medicine. I see Dr. Capes and my wife sees Dr. Lang, and we are both very happy with them as our doctors. Dr. Capes takes time to listen to everything I have to say, and clearly takes time to familiarize himself with my history each time I visit. He is also compassionate, and very personable. On another note, I've been very pleased with the office logistics. I've never had a billing problem, and most importantly - I can't remember a long wait. The patient load they take is well managed. The waiting room is never full, and once taken back into a room I don't think I've had to wait more than 10-15 minutes. These are the best group of doctors I've used, and they've earned my trust and future care.

Oh how I love Dr. D. He was so great with my kids, listened to my concerns and always made me…read morefeel respected and heard. I speak in the past tense because we moved an hour away. I tried to continue to take the kids there for annual visits but lives get so busy it just wasn't possible. We had a couple of small issues with front office staff in our early visits and I think a touch more of a holistic approach would make the place perfect - but I certainly miss the practice and haven't found a doctor that quite compares. Highly recommend. Oh - one other thing - since the docs are also internal med docs you can make an appointment for you and your kids all at once. Had to do that here and there it it worked out great!

We've gone to the youth clinic for seven years now. Their providers are mostly wonderful and…read moreknowledgeable for the most part. The customer service, however has gone downhill. They no longer have a phone nurse triage line. If you want to be seen for a sick visit, you will not be able to get an appointment, so you need to go wait with the rest of Fort Collins for two hours at the urgent care. Their staff seems to be in pure survival and self protective mode ever since Covid, and seem to have forgotten polite customer service skills. We will keep going because we are still appreciative of the medical care that our children receive when they are able to be seen, but it's basically impossible to be seen if they are sick unless you wait at the urgent care, and be sure to set up an appointment for anything else several weeks to months in advance or you also won't get an appointment there. They switched up their online system and are no longer sending text reminders. If you show up to an appointment at the wrong location, even if you are early and could make it to the other location, they will cancel your appointment and you will have to wait several weeks to be able to get a new one unless you personally reach out to the provider and talk them into sneaking you in for an urgent matter Hopefully their management can get a hold of all their peripheral and customer service issues, because they have several unhappy customers. I looked on the website to try to find a management contact information so I can address my concerns directly, but I couldn't find anyone to email and unfortunately couldn't wait on the waiting time that I had to talk to somebody. So I'm posting a review here instead. Good overall on the medical care, but below average on the accessibility and customer service to get medical care. Hopefully they can get some good management in to troubleshoot all their issues so we can get back to what the Youth Clinic used to be!

I have taken my kids to all of the clinic locations. I have enjoyed connecting with so many of…read moretheir providers. It was also a nice surprise when I had my second kiddo at PVH that the doctor that came to check in with my new baby was a familiar Dr from this clinic. I love that they have an urgent care so the records stay easily connected.

Great for same day appointments, otherwise not good. Rude staff, not interested in helping…read morechildren. Rude providers that downplay real concerns that were addressed appropriately by other providers somewhere else. As much of a hassle as it is to change pediatricians, it is worth it! Find someone who cares and is not only after money. For a pediatricians office they sure don't care about the welfare of children, my experience was they are only after money.

Kind staff, fairly easy to get a soon appointment scheduled. I really like that they have walk in…read moresick visits on Saturdays.

appreciate paige boran at this office. She has been thorough for me and has helped me work through…read moresome issues. She has also helped my daughter work through some issues as well. We appreciate that she listens to us and really tries to hear what we are saying vs just feeling like a number in a herd that needs to get in and out that was our experience at our last dr office.

Save yourself the stress. I experienced rude staff on the…read morephone and in person from the front desk. I believe it was one of the nurses. ( I never go alone due to places like from past experience. ) The person who went with me even said something about how this person was speaking to me. communication with clients and pharmacies was horrible forcing clients to push for communication due to weeks in between contact and incorrect meds getting send out. They can only provide the most basic care so if you're looking for more than the absolute most basic care please save yourself the stress and go somewhere else.